Studies show you might be a lousy listener —
don't worry, you aren't alone!

If you’ve ever wanted to scream “is anyone listening?” you aren’t alone. The number one cause of confusion at work (and most times, conflict) comes from people not hearing one another. With so many distractions … high levels of stress … packed schedules, it’s hard to focus on what people around you are saying.

But when one missed phrase can cause you to lose time or damage a relationship, you can’t afford to have so-so listening skills. In fact, active listening is one of the easiest ways to improve your communication skills and personal success. That’s what this essential Conference is all about.

Enroll today and you’ll learn seven tips of effective listening, strategies for making sure people hear you, and listening rules you should break (and much more!).


  • Defining active listening
  • How your actions can sabotage what you hear
  • Questions you can ask to clarify what you heard
  • Reading between the lines: Separating the content of the message from emotion
  • Actions that encourage active listening
  • Understanding and using the keys to effective listening
  • Seven tips to effective and active listening
  • Actions you can take to ensure others are hearing what you say
  • Listening rules you can break (and when you should)

Q&A Session: Upon enrolling in the seminar, you will have the opportunity to submit your questions via e-mail. Time permitting, our trainer will address questions from Conference participants. Many questions will be addressed in the Conference itself. Others will be addressed in the supporting materials that will be available exclusively to Conference participants.





These are just three of the rules you’ll learn at this Audio Conference. You’ll also get strategies guaranteed to make you a stronger listener and better communicator. Plus, you’ll even learn which listening rules to break and when you should break them!

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Don’t keep these
secrets to yourself!

Your coworkers can listen
with you for FREE!


If you’re tired of misunderstandings, conflict, and confusion in your workplace, you probably aren’t alone! You have the power to dramatically improve your team by inviting your peers to attend with you for FREE!

With this offer, you can invite as many people as you want to listen with you at no extra charge. Pack them in your office or, better yet, set up a conference room and have a team-building event. You’ll be amazed at the impact this training will have on your team!

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There’s No Risk for Attending!

With our 100% money-back, no-questions-asked guarantee, you have nothing to lose. That’s right – if you aren’t satisfied with your training experience, we’ll refund your registration fee in full. You won’t find a better guarantee anywhere else.
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Speaker

If you’re looking for a speaker with real-world experience and practical strategies that you can use immediately at work, look no further. Ruth St. Pierre is a favorite presenter at companies across the United States. In fact, leading organizations and government agencies such as Winnebago Industries, The U.S. Department of Homeland Security, the University of Notre Dame, and Boise Cascade have all benefited from her expertise.

As a master communicator and facilitator, Ruth understands and values the importance of good listening skills. She not only fills her conferences with practical listening techniques but also strives to show her participants HOW to apply these newfound skills at work. Enroll today and get the skills you need to be a better communicator.

*In case of emergency, we will substitute an equally qualified trainer.



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On the date of the Conference, you'll call a special 800 number given to you during confirmation.
2 An operator will answer your call and ask you to provide your unique PIN, also given to you during confirmation.
The operator will connect you to the Conference.
If you have additional questions, please visit our FAQ page.



clearENROLLMENT INFORMATION
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Audio Conference –
Conference Start Times: All times are given in daylight time. Audio Conferences last 60-90 minutes.
2 p.m. Eastern ~ 1 p.m. Central ~ 12 p.m. Mountain ~ 11 a.m. Pacific ~ 10 a.m. Alaskan ~ 8 a.m. Hawaiian

Click on a link below to proceed to registration.

There has been an error in retreiving information concerning this event.
Please call customer service at 1-800-258-7246 for more info.

**For your convenience, a CD recording is made of each Rockhurst Audio Conference. You may choose to purchase the CD either along with the Conference or separately. The CD recording will be available approximately 14-21 days after the Conference.


Want to talk to a live person?
Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.


National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


Problems using our site? Contact us at webmstr@natsem.com
or call Customer Service at 1.800.258.7246