Rockhurst Web Confernce Series

December 1, 2009

Front Desk Safety and Security Unlimited listerners per connection
A front desk guide to handling security threats, emergiencies and other unexpected situations

Don't leave the safety and security of your organization to chance.

As a front desk professional, your organization counts on you to handle any situation that walks through the front door. And in this day and age, there's no telling how serious a security threat you may find yourself up against.

Bomb threats … irate visitors … suspicious packages … these are only a few of the safety issues you must be able to handle. If you're unsure how to respond in these situations, you can't afford to chance it. After all, the lives of your coworkers and visitors — not to mention your own life — are at stake. That's why we've created Front Desk Safety & Security to help you gain the crucial techniques to handle these threatening situations and many more!

Past Attendees Rave About Our Training!

"I really enjoyed the training. Lots of useful information and ideas."

"I've been looking for something like this for over a year. The convenience of Web training is terrific!"

"It was very informative, straightforward, and FUN!!!"

"Excellent speaker … made it professional yet personal."




Meet Your Trainer:
Debra Fox

You'd be hard-pressed to find another speaker who has more firsthand experience creating a safe and secure front desk than your trainer for this event, Debra Fox.

Having helped train numerous organizations, Debra has brought her extensive knowledge to thousands of front desk professionals — just like you — who want to keep their workplaces safe.

Debra combines her business acumen with a dazzling speaking style and a wealth of professional experience that make her training sessions relevant and engaging. Join Debra for this highly impactful, enthusiastic presentation that you will appreciate and remember for years to come.

In case of emergency, we will substitute an equally qualified trainer.




Guarantee of Complete Satisfaction

We firmly believe that you'll walk away from this training prepared to handle any security threat or emergency situation that walks through the front door.
If for any reason you are not completely satisfied with this training, we'll refund your money in full. Guaranteed!

Learn how to protect your organization and yourself.

You'll walk away from this Conference with the knowledge and skills to protect your organization's front line and yourself. You'll master proven strategies for spotting and correcting weaknesses in front desk procedures, for dealing with emotionally unstable visitors, and for handling fires, bomb threats, and medical emergencies. Give yourself the peace of mind that comes from knowing you're well-prepared to handle any situation that walks through the front door. Enroll now!

Enroll Now

Why a course is on front desk safety and security is so important:

Enroll Now

Your agenda at a glance:

  • How to spot and correct potential safety risks at the front desk
  • Procedures for screening visitors and controlling the flow of front door traffic
  • Tips that will help you project a confident and authoritative image
  • Top strategies for recognizing and defusing problem behavior
  • Strategies for screening incoming mail and packages
  • Why it's so important to trust your intuition
  • How to respond to a variety of emergency situations, from medical emergencies to fires

Q&A: Upon enrolling in the Conference, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Conference participants. Many questions will be addressed in the Conference itself. Others will be addressed in the supporting materials that will be available exclusively to Conference participants.

You can train your entire front desk staff for free!

When you enroll in this Conference, you'll be entitled to one Conference connection with the extra benefit of gathering your entire front desk staff around your computer.

You can maximize the reach of this training even more by setting up your own screening room in your organization. For details on how to get more from this Conference by creating your own training room in your office, click here!

clearENROLLMENT INFORMATION
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Web Conference – December 1, 2009
Conference Start Times: All times are given in standard time. Web Conferences last 60-90 minutes.
2 p.m. Eastern ~ 1 p.m. Central ~ 12 p.m. Mountain ~ 11 a.m. Pacific ~ 10 a.m. Alaskan ~ 9 a.m. Hawaiian

Click on a link below to proceed to registration.

  Conference
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Standard Fee
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Best Price
 

The Essentials of Front Desk Safety & Security
Web Conference + CD-ROM**

 
$458
$258
SAVE $200

The Essentials of Front Desk Safety & Security
Web Conference Only


$229

The Essentials of Front Desk Safety & Security
CD-ROM** Only


$229

**For your convenience, a CD-ROM recording is made of each Rockhurst Web Conference. You may choose to purchase the CD-ROM either along with the Conference or separately. The CD-ROM recording will be available approximately 14-21 days after the Conference.


Want to talk to a live person?
Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.


National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


Problems using our site? Contact us at webmstr@natsem.com
or call Customer Service at 1.800.258.7246