Management, Leadership & Supervision

• A Managers Guide to Implementing FISH! Philosophies at Work

• A Manager’s Guide to Getting Employees to Think Outside the Cubicle!

• Assertiveness Skills for Managers and Supervisors

• Assertiveness Skills for Managers and Supervisors

• Assertiveness Skills for Managers and Supervisors

• Basic Supervision

• Basic Supervision Seminar

• Best Practices in Training

• Building Budgeting Skills

• Building Budgeting Skills

• Coaching & Team-Building Skills for Managers

• Coaching and Mentoring Skills for Leadership Success

• Coaching, Mentoring & Team-Building Skills

• Coaching, Mentoring and Leading Your Team to Success the Coach Joe Way!

• Communicating With Tact and Skill for Managers and Supervisors

• Conducting Employee Performance Evaluations

• Conducting Employee Performance Evaluations

• Creating a Positive, High-Energy Workplace

• Creative Leadership Camp for Managers, Supervisors and Team Leaders

• Creative Leadership Camp for Managers, Supervisors, and Team Leaders

• Creative Leadership Skills for Managers & Supervisors

• Creative Leadership Skills for Managers & Supervisors

• Cultivating Winning Attitudes

• Delivering Criticism, Discipline & Constructive Feedback

• Direct Marketing Metrics and Analysis

• Essential Coaching and Mentoring Skills for Managers, Supervisors and Team Leaders

• Essentials of Effective Employee Discipline

• Essentials of Finance & Accounting for the Nonfinancial Manager

• Executive Presentation Skills

• FISH! in the Workplace, Featuring Harry Paul

• Finance and Accounting Fundamentals for Nonfinancial Professionals

• Financial Analysis for Business Professionals

• Highly Effective Criticism & Discipline Skills for Managers and Supervisors

• Highly Effective Motivation Techniques for Managers, Supervisors and Team Leaders

• Hiring, Training & Retaining an Exceptional Frontline Staff

• How To Be a Highly Successful Team Leader (Two-Day)

• How To Be a Highly Successful Team Leader (Two-Day)

• How to Be a More Effective Team Leader

• How to Better Manage Multiple Locations

• How to Conduct Behavior-Based Interviews

• How to Create & Conduct Training That Sticks

• How to Create a Positive, High-Energy Workplace (Where Lots Gets Done!)

• How to Deal With Unacceptable Employee Behavior

• How to Deal With Unacceptable Employee Behavior

• How to Deal With Unacceptable Employee Behavior

• How to Develop, Execute and Analyze Surveys and Questionnaires

• How to Handle Employee Performance Problems

• How to Handle Unacceptable Behavior & Other Tough Employee Performance Problems

• How to Legally Collect Accounts Receivable

• How to Manage Employees with Awful Attitudes or Dreadful People Skills

• How to Manage Stress in the Workplace

• How to Motivate, Manage and Lead a Team

• How to Successfully Introduce & Deal With Change in the Workplace

• Interpersonal Effectiveness for Leaders

• Interpersonal Effectiveness for Leaders

• Interviewing People
  (Half-Day, Afternoon Workshop)

• Keys to Effectively Supervising People

• Leadership & Supervisory Skills for Women

• Leadership Skills for Managers & Supervisors

• Leadership Skills for Managers & Supervisors

• Management & Leadership Skills for First-Time Supervisors & Managers

• Management Skills for First-Time Supervisors

• Managing Off-Site Employees

• Preventing Discrimination, Leave & Harassment Lawsuits

• Supervising Off-Site Employees
  Who Are Out-Of-Sight … But Not Out-Of-Mind

• Terminating Problem Employees

• The Basics of B2B Marketing

• The Basics of B2B Marketing

• The Changing Role of the Accounting Manager

• The Complete Course on Interviewing People

• The Complete Course on Interviewing People

• The Creative Leadership Camp for Managers, Supervisors & Team Leaders

• The Creative Training Conference

• The Essentials of Personnel Law

• The Essentials of Supervising Front-Line & Entry-Level Employees

• The Leadership & Team-Building Conference

• The Leadership & Team-Building Experience — Featuring Team Twist™

• The Leadership & Team-Building Experience, Featuring Team Twist

• The Leadership Conference for Women

• The Leadership Development Conference for Women

• The Leadership Development Conference for Women

• The Leader’s Guide to Team Development

• The Manager & Supervisor’s Guide to Delivering Criticism, Discipline & Constructive Feedback With Authority, Tact and Finesse

• The Nonfinancial Manager’s Guide to Understanding Financial Statements

• The Rockhurst Communication Course for Leaders

• The Sales and Use Tax Seminar

• The Supply Chain Management Update

• The Two-Day Workshop for High-Impact Trainers

• The Ultimate Supervisor's Workshop

• The Ultimate Supervisor’s Workshop

• The Workshop for Training Unmotivated & Reluctant Learners

• Thinking Outside the Lines for Managers and Supervisors

• Understanding & Managing Sales & Use Tax

• Writing Effective Job Descriptions
  (Half-Day, Morning Workshop)

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Coaching, Team-Building & Motivation

• A Managers Guide to Implementing FISH! Philosophies at Work

• A Manager’s Guide to Getting Employees to Think Outside the Cubicle!

• Assertiveness Skills for Managers and Supervisors

• Basic Supervision Seminar

• Coaching, Mentoring & Team-Building Skills

• Coaching, Mentoring and Leading Your Team to Success the Coach Joe Way!

• Creating a Positive, High-Energy Workplace

• Creative Leadership Camp for Managers, Supervisors and Team Leaders

• Creative Leadership Skills for Managers & Supervisors

• Creative Leadership Skills for Managers & Supervisors

• Cultivating Winning Attitudes

• Essential Coaching and Mentoring Skills for Managers, Supervisors and Team Leaders

• Essentials of Effective Interpersonal Communication

• FISH! in the Workplace, Featuring Harry Paul

• Highly Effective Criticism & Discipline Skills for Managers and Supervisors

• How To Be a Highly Successful Team Leader (Two-Day)

• How To Be a Highly Successful Team Leader (Two-Day)

• How to Be a More Effective Team Leader

• How to Create a Positive, High-Energy Workplace (Where Lots Gets Done!)

• How to Deal With Unacceptable Employee Behavior

• How to Handle Unacceptable Behavior & Other Tough Employee Performance Problems

• How to Motivate, Manage and Lead a Team

• How to Successfully Introduce & Deal With Change in the Workplace

• Keys to Building & Strengthening Workplace Relationships

• Management & Leadership Skills for First-Time Supervisors & Managers

• Management Skills for First-Time Supervisors

• Secrets to Getting Your Workplace REVVED!

• Secrets to Getting Your Workplace REVVED!

• Secrets to Getting Your Workplace REVVED!

• Strengthening Your People Skills in the Workplace

• The Creative Leadership Camp for Managers, Supervisors & Team Leaders

• The Employee Development Mentoring Symposium

• The Leadership & Team-Building Conference

• The Leadership & Team-Building Experience — Featuring Team Twist™

• The Leader’s Guide to Team Development

• The Manager & Supervisor’s Guide to Delivering Criticism, Discipline & Constructive Feedback With Authority, Tact and Finesse

• The Ultimate Supervisor’s Workshop

• The Workshop for Training Unmotivated & Reluctant Learners

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Communication Skills

• Advanced Copywriters' Workshop for Traditional & E-media

• Assertiveness Skills for Managers and Supervisors

• Building Better Communication Skills

• Communicating With Diplomacy & Tact

• Communicating With Tact and Skill for Managers and Supervisors

• Communicating with Confidence, Credibility, and Influence with Dr. Kimberly Ventus-Darks

• E-Mail and Business Writing

• Essential Skills of Dynamic Public Speaking

• Essentials of Effective Interpersonal Communication

• Executive Presentation Skills

• Handling Difficult People in the Workplace

• How to Be an Outstanding Communicator

• How to Be an Outstanding Communicator

• How to Become a Powerful Communicator

• How to Develop, Execute and Analyze Surveys and Questionnaires

• How to Handle Conflict and Confrontation

• How to Handle Difficult People

• How to Manage Conflict & Work Through Disagreements

• How to Work with People

• How to Work with People

• Keys to Building & Strengthening Workplace Relationships

• Powerful Communication Skills for Women

• Powerful Communication Skills for Women

• Powerful Communication Skills for the Workplace

• Speaking With Confidence and Conviction

• Strengthening Your People Skills in the Workplace

• The Copywriter’s Workshop

• The E-Mail and Business Writing Workshop

• The Essentials of Communicating with Tact & Finesse

• The Essentials of Communication & Collaboration

• The IT Professional’s Communication Course

• The Rockhurst Communication Course for Leaders

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Interpersonal & People Skills

• Communicating With Diplomacy & Tact

• Developing Your Emotional Intelligence

• Developing Your Emotional Intelligence

• Essential Skills of Dynamic Public Speaking

• Essentials of Effective Interpersonal Communication

• Executive Presentation Skills

• Handling Difficult People in the Workplace

• Handling Difficult and Demanding Customers

• Handling Difficult and Demanding Customers: A Communication Course

• How to Handle Conflict and Confrontation

• How to Handle Difficult Customers & Other Tough Situations

• How to Handle Difficult Customers & Other Tough Situations

• How to Handle Difficult People

• How to Manage Conflict & Work Through Disagreements

• How to Manage Stress in the Workplace

• How to Mange Emotions & Excel Under Pressure

• How to Work with People

• How to Work with People

• Interpersonal Effectiveness for Leaders

• Interpersonal Effectiveness for Leaders

• Keys to Building & Strengthening Workplace Relationships

• Powerful Communication Skills for the Workplace

• Strengthening Your People Skills in the Workplace

• Strengthening Your People Skills in the Workplace

• The Essentials of Communicating with Tact & Finesse

• The IT Professional’s Communication Course

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Project Management

• Fundamentals of Effective Project Management

• Managing Multiple Priorities and Projects

• Managing Multiple Priorities and Projects

• Project Management

• Project Management

• Project Management for IT Professionals

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Time Management, Organization Skills

• Fundamentals of Effective Project Management

• How to Get More Organized

• How to Manage Stress in the Workplace

• Life Balance & Stress Reduction

• Managing Multiple Priorities and Projects

• Managing Multiple Priorities and Projects

• Secrets to Effective Records Management

• The All-New Rules of Time & Priority Management

• Time Management

• Time Management

• Time Management & Organization Skills for Professionals

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Conflict & Anger Management

• Cool, Confident, and Collected ... Managing Conflict for Women

• How to Handle Conflict and Confrontation

• How to Manage Emotions & Excel Under Pressure

• How to Manage Stress in the Workplace

• The Professional Women’s Empowerment Tour Cool, Confident, and Collected Strategies for Resolving Conflict

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Writing and Grammar

• Advanced Copywriters' Workshop for Traditional & E-media

• Business Grammar & Proofreading

• Business Grammar & Proofreading

• Business Grammar Made Easy
  (Half-Day, Afternoon Workshop)

• Business Grammar for Busy People

• Business Grammar for Busy Professionals

• Business Writing & Grammar Skills

• E-Mail and Business Writing

• How to Write Killer Copy: Copywriting Strategies & Techniques

• Perfect Proofreading Techniques
  (Half-Day, Morning Workshop)

• Powerful Business Writing Skills

• Powerful Business Writing Skills

• Powerful Business Writing Skills

• The Basics of Writing Policies and Procedures

• The Basics of Writing Policies and Procedures

• The Business Writing Workshop

• The Copywriter’s Workshop

• The Copywriter’s Workshop

• The E-Mail and Business Writing Workshop

• The Secrets of Successful Technical Writing

• The Technical Writers' Workshop

• The Technical Writers' Workshop

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Finance & Financial Management

• Building Budgeting Skills

• Developing and Implement Accounting Policies & Procedures

• Essentials of Finance & Accounting for Nonfinancial Managers

• Essentials of Finance & Accounting for the Nonfinancial Manager

• Implementing Effective Internal Controls

• Secrets to Collecting More Money

• The Accounts Payable Workshop For Those New to AP

• The Changing Role of the Accounting Manager

• The Supply Chain Management Update

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Administrative, Secretarial

• Administrative Professionals Retreat

• Administrative Professionals' Conference

• Conference for Administrative Assistants

• Cutting-Edge Skills for the Extraordinary Assistant

• How to Handle Difficult People

• How to Manage Stress in the Workplace

• Safety and Security Measures for Front-Desk Personnel

• Security Essentials for Front Desk Professionals

• The Essentials of Managing the Front Desk

• The Exceptional Receptionist - Afternoon Half-Day Workshop

• The Exceptional Receptionist - Morning Half-Day Workshop

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Receptionist, Front Desk

• Administrative Professionals' Conference

• Conference for Administrative Assistants

• Cutting-Edge Skills for the Extraordinary Assistant

• How to Handle Difficult People

• How to Manage Stress in the Workplace

• Safety and Security Measures for Front-Desk Personnel

• Security Essentials for Front Desk Professionals

• The Essentials of Managing the Front Desk

• The Exceptional Receptionist

• The Exceptional Receptionist - Afternoon Half-Day Workshop

• The Exceptional Receptionist - Morning Half-Day Workshop

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Design, Desktop

• Adobe® Creative Suite® 3

• Andy Anderson’s Photoshop® Tips & Techniques

• Design and Page Layout Skills

• Design and Page Layout Skills

• Digital Design Creative Tour

• How to Create Exceptional Newsletters

• How to Create and Deliver Exceptional PowerPoint Presentations

• How to Design Newsletters, Brochures, Ads, Catalogs, Reports, Proposals, Presentation Materials and More!

• How to Design Newsletters, Brochures, Ads, Catalogs, Reports, Proposals, Presentation Materials and More!

• How to Write Attention-Grabbing Newsletters

• Interactive Web Design With Flash®

• Secrets of Effective E-Mail Marketing

• Secrets of Successful Digital Photography

• Secrets of Successful Digital Photography

• The Complete Course On Internet & E-Mail Marketing

• The Essentials of Adobe Illustrator®

• Unlocking the Secrets to Photoshop

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Computer

• Administering, Supporting & Troubleshooting Microsoft® Windows Server 2003

• Adobe® Creative Suite® 3

• Advanced Microsoft® Access for the Power User

• Advanced Microsoft® Excel for the Power User

• Advanced Training for Microsoft® Excel

• Advanced Training for Microsoft® Excel

• Andy Anderson’s Photoshop® Tips & Techniques

• Essentials of Wireless Networking

• How to Create and Deliver Exceptional PowerPoint Presentations

• How to Create and Deliver Exceptional PowerPoint Presentations

• How to Manage Stress in the Workplace

• How to Write Attention-Grabbing Newsletters

• Installing, Administering, and Troubleshooting Microsoft® SQL SERVER

• Interactive Web Design With Flash®

• Mastering the Essentials of Microsoft® Access

• Microsoft® Excel

• Project Management for IT Professionals

• Project Management for IT Professionals

• Search Engine Marketing

• Search Engine Marketing

• Secrets of Effective E-Mail Marketing

• The Complete Course On Internet & E-Mail Marketing

• The IT Professional’s Communication Course

• Understanding and Implementing Microsoft Project

• Unlocking the Secrets to Photoshop

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Internet & Web

• Adobe® Creative Suite® 3

• E-Marketing Conference

• Essentials of Wireless Networking

• How to Write Attention-Grabbing Newsletters

• Interactive Web Design With Flash®

• Search Engine Marketing

• Search Engine Marketing

• Search Engine Marketing

• Secrets of Effective E-Mail Marketing

• Success Strategies for Internet & E-Mail Marketing (2-Day)

• Success Strategies for Internet & E-Mail Marketing (2-Day)

• The Complete Course On Internet & E-Mail Marketing

• The Copywriter’s Workshop

• The Creative Marketing & Sales Conference

• The IT Professional’s Communication Course

• Unlocking the Secrets to Photoshop

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Marketing & Sales

• Creative Direct Marketing Strategies

• Creative Marketing Conference

• Creative Marketing Conference

• Direct Marketing Metrics and Analysis

• E-Marketing Conference

• Foundations of Successful Direct Marketing

• Foundations of Successful Direct Marketing

• How to Design Newsletters, Brochures, Ads, Catalogs, Reports, Proposals, Presentation Materials and More!

• How to Design Newsletters, Brochures, Ads, Catalogs, Reports, Proposals, Presentation Materials and More!

• How to Develop, Execute and Analyze Surveys and Questionnaires

• How to Manage Stress in the Workplace

• How to Write Attention-Grabbing Newsletters

• Search Engine Marketing

• Search Engine Marketing

• Secrets of Effective E-Mail Marketing

• Secrets of Successful Digital Photography

• Success Strategies for Internet & E-Mail Marketing (2-Day)

• Success Strategies for Internet & E-Mail Marketing (2-Day)

• The Basics of B2B Marketing

• The Basics of B2B Marketing

• The Complete Course On Internet & E-Mail Marketing

• The Copywriter’s Workshop

• The Copywriter’s Workshop

• The Creative Marketing & Sales Conference

• The Supply Chain Management Update

• The Technical Writers' Workshop

• Unlocking the Secrets to Photoshop

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Human Resources, Personnel