1. Learn how to respond to overwhelming pressure and seemingly insurmountable problems with cool- headed confidence.
2. Stop agonizing over which course of action to take! Make more effective business decisions, more quickly.
3. Manage with the confidence, courage, and conviction that’ll inspire full effort from all your employees.
4. Identify and eliminate barriers to productivity.
5. Learn how to recognize "weak links" on your staff and know for sure when it’s time to let people go.
6. Refocus priorities on what matters most — and switch directions on a dime, should those priorities change again tomorrow.
7. Discover new ways to deliver unmatched results that will get noticed from above — and move your career forward fast!
   

This Training Is So Important — Every Manager in Your Organization Should Attend

No matter what type of organization you work in ... no matter what role you play ... the strategies, techniques, and insights within this training are proven to work for your entire leadership team.
So spread the wealth of knowledge — and secure your organization’s future. We’ll even help you stretch your training dollars with our group training discount: When 3 enroll from your organization, a 4th attends FREE!

Give your leadership team the survival skills they need to lead your organization safely through the rocky road ahead: Send every manager to this critical leadership development training.

Leadership Musts for Turbulent Times

• Recognize the strengths and limitations of your unique leadership style
• Why employees need you to exude an aura of optimism every day
• Active listening skills guaranteed to give you the upper hand
• How to establish a positive sense of urgency and mission
• Know your priorities! And how to tell what’s top priority when everything seems URGENT!
• The secret to helping employees feel valued by you and the company

Realities of Being a Leader in Times of Change and Uncertainty

• The difference between managing and leading
• Understanding the nature of change
• Systems that typically build, bend, or break during the change process
• Recognizing the positive and negative consequences of change
• Managing the emotional and intellectual challenges of change
• Contingency planning: preparing for situations and challenges you can’t control and can’t predict

Handling the Unexpected

• Coping with crisis — even when everyone else loses control
• What to do when unexpected changes throw you into crisis mode
• Learn to assess the impact of any unexpected change so you don’t overreact
• Tips for feeling in control when the change you’re handling makes you feel out of control
• Find the hidden opportunities in unwelcome change

Ward Off Negativity and Create a "Can Do" Environment

• Infuse every job with a sense of purpose and excitement
• How to be demanding without quashing morale
• How to handle paralyzing emotions
• Minimize antagonistic behavior
• Effectively neutralize any "miscommunication" networks — from grapevines to gossip mills
• How to help your employees become more comfortable with change and uncertainty
• Power strategies for combating attitude problems, negativity, and chronic complainers
• Create team pride and develop team momentum and morale

Lay the Groundwork for a Bright Future Through Creativity and Innovation

• Foster open communication where every contribution counts
• Strategies for keeping bureaucracy from killing innovation
• Generate a "safe" environment for brainstorming, brain-linking, and generating ideas
• How to say "no" to an employee’s idea in a positive way
• Open the communication pipeline and keep ideas flowing

Accept Nothing Less Than Exceptional Performance

• The best way to get a good handle on the performance drivers behind each employee
• 13 reasons employees don’t do what they’re supposed to do
• Ways to criticize and correct without causing defensiveness
• The how-to’s of giving positive and negative feedback
• Lead employees to their own performance solutions

Terminations, Layoffs, and Reduction in Force

• Firing for cause? Put airtight documentation together
• Reduction in force or layoff? Things you should know first
• Critical steps that can lessen employer firing risks
• How a termination interview should be conducted
• How to prepare for the typical reactions of terminated employees
• What to say to the rest of your staff when other employees are dismissed

How to Handle and Reduce Stress and Anxiety

• Tips for recognizing and relieving an employee headed for burnout
• How to make sure you’re a calm, confident voice when employee anxiety runs rampant
• Techniques for handling tears, anger, rage, and "pity parties"
• Self-talk for leaders in turbulent times — what you must tell yourself, and what you must never tell yourself
• When everything is urgent — how to keep from getting personally overwhelmed
• Why you must take time to take care of yourself if you are to be an effective leader
  

"This training opened my eyes. I'm positive it will make me a better leader."
S. Rothwell

"The most important training session I've ever attended. Thank you so much!"
R. Melton

"The trainer was exceptional. The training was invaluable."
D. Ramon

"Every manager walking the planet today should attend this training."
J. Spohr

"Real meat-and-potatoes stuff - inspired me to be 'excellent'!"
P. Zanchelli

"You have really motivated me to make my team the best it can be. Thank you - this was one of the best things ever given to me."
J. McCullough