You deal with tremendous obstacles when it comes to managing employees you rarely (and sometimes never) see face-to-face. From technology issues to personnel law, you face challenges other managers don’t have to think about. Not to mention, you’re under intense pressure to keep your remote employees on-target and ahead of the game. It takes a unique manager with specialized skills to get the job the done!

Uncover the latest strategies for motivating, coaching, and boosting productivity among your off-site employees!
Today’s technology makes telecommuting or working from a remote location easier than ever – with individuals and teams collaborating daily from the road, from home, at customer sites, and even from other countries. But, it also presents many more challenges for managers, just like you, whose jobs depend on the productivity of people they see infrequently – or not at all!

In just one day, you’ll learn how to use today’s technologies (like e-mail, tele- and videoconferencing) to your advantage. You’ll discover leadership skills that keep your remote employees motivated, on task, and on time with every project, even though you’re not there. You’ll also learn how to:

• Monitor the actions of off-site employees without coming off like a tyrant
• Identify red flags that indicate trouble – even when you’re 1,000 miles away
• Create a self-sufficient team that runs like clockwork while still keeping yourself completely “in the loop”
• Establish a mutual feeling of trust and respect that sends morale – and productivity – soaring
• Remain 100% compliant with key employment laws that trip up other managers and can lead to costly lawsuits, judgments, and fines!

You have the power to break through the barriers that halt off-site employees’ success.
When you leave this session, you’ll be armed with powerful techniques, valuable tools, and more “dos and don’ts” than you can count. You’ll be a manager with your finger on the pulse of everything going on around you – and someone who can always be counted on when times get rough! Don’t let this amazing learning opportunity pass you by. Enroll today!

• Understanding what your responsibilities are as a multi-site manager
• How to gain acceptance and respect from staff members you don’t see very often
• Mistakes many far-off managers make that can instantly destroy trust and undermine authority
• Proven ways to quickly build rapport with remote employees
• How to stay in the loop without micromanaging
• Guarantee your leadership style maintains maximum impact across the miles

Strategies for Boosting Employee Efficiency When They’re Far From “Home”

• Using the “Hawthorne Effect” to boost off-site productivity
• Easy techniques for helping your employees feel like they’re a part of the team
• How to strengthen your procedures for maximum productivity
• Questions you can ask your off-site employees that will tell you how things are really going
• From technology tools to easy reports: how to monitor what your employees are working on
• What you can do when employees are headed in the wrong direction
• Technology check: how e-mail, the Web, and the phone can enhance AND prohibit productivity

Get Connected! Keeping Lines of Communication Open and Flowing

• Developing communication guidelines that ensure vital information doesn’t fall through the cracks
• How to get critical information from off-site employees, concisely and regularly
• How your tone of voice over the phone and through e-mail can impact successful communication
• Listen up: how to hear what’s really being said
• Technological tools you can use to make sure you have effective two-way communication
• Understanding when face-to-face communication is essential
• Strategies for keeping everyone engaged during virtual meetings

Motivation Strategies Guaranteed to Boost Productivity and Increase Morale!

• Motivational plans that create camaraderie no matter how far away your employees are
• How to avoid the top 3 demotivators for employees working from home, on the road, or at another location
• What your off-site employees want and don’t want from their managers
• Why your remote employees often feel left out and how you can make them feel like part of the team

Handling Off-Site Problems With Ease

• Surprise visits: when you should and when you shouldn’t
• Preventing hard feelings when you have to announce or enforce an unpopular decision
• Coaching and feedback: the crucial dos and don’ts for remote employees
• When you’re out of sight, are you out of mind? From Internet abuse to coming in late – signs that indicate employees aren’t following company policy
• Working with a team of remote employees? Easy strategies for handling (and preventing) team conflict

Special Section: Hot Legal Issues for Managers With Off-site Employees

• Legal update: navigating the sticky legal issues involved in disciplining and firing off-site employees
• From FMLA to ADA – managing off-site employee leave and absenteeism
• Understanding the ins and outs of Workers’ Compensation
• Handling emergencies: how to ensure your employees know what to do
• Privacy issues: what you can and can’t monitor