In just one intensive day of training, you’ll learn how to ...

• Improve employee performance through coaching and feedback
• Adopt a “take-action” mind-set to become a leader others are eager to follow
• Lead more effectively and more confidently at all levels — in every situation
• Motivate others to achieve their full potential

This seminar is for you if ...

• You’re new to leadership and want to gain essential management and leadership skills that will make you more effective.
• You’re an experienced manager or supervisor who wants to learn solid techniques and tools for motivating people to achieve, delegating tasks, improving teamwork and increasing productivity.
• You’re in line to move into supervision and want to master supervisory skills to put you ahead of the game.

A Woman’s Unique Strength as a Leader: How to Develop Yours!

• Understanding how your strengths play into today’s management style
• Major myths about women in leadership you should erase from your consciousness
• What’s your Power Profile? An insightful self-assessment
• Why you can’t be everyone’s best pal, and other missteps women leaders must avoid
• Taking risks, taking responsibility, taking action — and other crucial leadership lessons from today’s most successful women in business

Winning Motivation Techniques and Other Must-Have Leadership Tools

• Proven techniques for motivating your employees to give their all
• The power of sincere praise to motivate, build loyalty and keep good employees
• The art of delegation — and why some women find it so tough
• Key negotiation strategies for getting what you want without being a steamroller
• Top 10 Tools: Goal-setting, coaching, team-building and 7 other supervisory essentials sure to earn you respect from employees, peers and top brass

Criticism and Discipline for Improved Employee Performance

• 13 reasons why people don’t do what they’re supposed to do and what you can do about it
• When — and how — to confront employee performance problems
• How-to’s for giving constructive feedback that results in improved performance, not anger and defensiveness
• Tips for turning around attitude problems and other specific unwanted behaviors
• Discipline techniques that really work — and measures guaranteed to fall flat

Assertive Communication: Your Key to Leadership Success

• Assertive communication: How to be direct in a tactful, professional manner
• Be heard! Proven strategies for getting your ideas heard in meetings — even when louder male voices threaten to drown you out
• Uncomfortable speaking in front of others? Power speaking skills to help you shine
• How to say “no” without feeling guilty
• Active listening tips that double your communication effectiveness

Effectively Handling Confrontation, Conflict and Other Uncomfortable Situations

• How to disagree firmly but tactfully, without backing down at the last minute
• Why women so often fear confrontation — and a step-by-step method for calmly facing it head on
• The 3-point A.C.E. method to conflict resolution
• Quick-thinking strategies for handling cheap shots and hardball tactics
• Tips for neutralizing paralyzing emotions so you can think straight when things get heated

Dealing With the Diversity Of the Workplace

• Avoid the pitfalls when supervising those much younger or older than you
• Build a framework for creating a successful organizational culture from your staff’s diversity
• Strategies that get past gender bias: What you can do when issues arise
• Plain ol’ difficult people ... are they really difficult or just different?
• Create an atmosphere of inclusion for workers with disabilities
• Learn how to supervise those with different work ethics, styles and perspectives

Building Credibility and Increasing Your Visibility to Get Ahead

• Credibility plus: Tips for communicating the image of a total professional
• Common land mines that can damage a woman’s leadership credibility — and how to sidestep them
• Strategies for increasing your visibility, inside and outside your organization
• How to toot your own horn to showcase your accomplishments without being obnoxious
• Expanding your connections through the power of networking: How to make it work

Onward and Upward: Creating a Success Roadmap

• Looking beyond the boundaries of self-limiting perspectives to determine what your version of success really is
• Be prepared! Gaining the key skills top management looks for in women they promote
• How a mentor can pave the way for you — don’t be afraid to ask!
• Guarding your personal time: The secret to avoiding management burn-out and stress overload
• Developing your Personal Action Plan
  

"Very beneficial, this was great! I'll use everything I learned at both work and home."
A. Thornton
Marketing Manager

"... excellent strategies to help me day to day"
N. Clark
Catering Assistant

"Speaker was energetic and provided insight into issues and situations that I deal with at work and home ... great information and presentation."
L. Morton
Office and Program Coordinator

"Excellent seminar. Great quotes and thoughts to use both professionally and personally."
Linda Hudson
Facility Coordinator
The Western Group

"Very positive & uplifting. Great ideas!"
C. Benz
Admin Assistant