So you’ve got an employee who has a performance problem. You’ve tried everything … coaching … counseling … nothing works. You know it’s time to draw a hard line.

Yet, one of the hardest responsibilities you face as a manager is disciplining employees. And with good reason. It’s an intimidating process that can put anyone on edge. The stress and anxiety of not knowing what to say or how to say it. The fear of saying something against the law.

Put your mind at ease. This can’t-miss workshop shows you the essentials behind effective and legal employee discipline.

End the frustration and stress that come with disciplining employees
Let’s face it, discipline isn’t a favorite among managers. It involves conflict and disagreement with someone who usually thinks they’ve done nothing wrong. And if you’re like most people, you’d do anything to avoid a conflict situation at work.

This powerful seminar arms you with the skills you need to discipline employees without a bunch of hype. You’ll learn dozens of “what to do when” strategies … what questions you should ask yourself before starting and how to take a firm stand – without coming off as too hard.

From documentation to termination, get the information you need to take action – legally and fairly
If you’re worried about the law when you make plans to discipline, you aren’t alone. After all, one wrong word could land you in court. When you attend this seminar, you’ll learn how to protect yourself, your organization, and your employees.

You’ll learn firsthand the mistakes that can land you in court and the laws you must know behind documentation and termination. You’ll walk away with the knowledge you need to approach every discipline situation head-on, with confidence.

Don’t wait until you’re at the end of your rope – enroll today!
As the manager in charge, you’re responsible for the success of your employees and your team. If you let problems go unaddressed, you’re hurting yourself, your team, and your organization. Get the skills you need to handle tough employee issues once and for all. Enroll now while seats are still open.

Practical Solutions for Handling Employee Discipline
You’ll learn the keys behind effective discipline, and not just strategies for making it easy and less stressful. You’ll get hard facts and proven solutions guaranteed to make your discipline session effective and successful for you and your employees. You can leave your textbooks at home.

Getting Your Toughest Questions Answered
You’ll have the opportunity to ask your expert trainer tons of questions during the workshop. And no matter how unique your situation is, you’ll get answers to your questions. Plus, you’ll have the chance to learn from your peers and share your own insights as you work together on solving one of management’s toughest issues.

Helping You Avoid Legal Hot Water
Get legal updates on the complex laws surrounding employee discipline. From termination dos and don’ts to documentation regulations, this workshop covers it all. You’ll have the confidence and know-how you need to protect yourself, your employees, and your organization from the threat of litigation.

• Top 10 reasons that employees don’t per form
• Attitude issues: Understanding the causes
• Uncover the traits of underper forming and difficult employees
• “Won’t do” vs. “can’t do”: Knowing the differences
• Find out if your policies and procedures are the cause or the solution

Setting the Stage: Key Considerations of Effective Discipline

• Know when to begin official disciplinary action and when to let it go
• Understand the difference between coaching and discipline
• When to use the 3 types of disciplinary action
• Outlining the possible consequences of discipline
• The 4 most common discipline errors and how to avoid them
• Evaluate your handbook when considering disciplinary action
• Establish a misconduct policy that is legally sound and fair

Taking Action: Conducting a Discipline Session That Gets Results

• Understand the difference between positive discipline and negative discipline
• How to address the issue without pointing fingers and placing blame
• Reactions you can expect from your employee and how to address them
• How to address poor per formance AND still leave their self-esteem intact
• Signals that let you know your discipline is on target
• When it’s the last warning: How to be specific and firm

The Keys Behind Successful Performance - Improvement Plans

• Performance management: Discipline does not equal punishment
• Open the lines of communication – now and in the future
• Avoid making promises about the future and the negative impact of doing so
• How often you should follow up on per formance plans
• Get a written agreement from your employee
• What your per formance plan should include – and what it shouldn’t

Dealing Proactively With Specific Performance and Attitude Problems

• How to analyze bad behavior so you can formulate the best response
• Deal with complainers: Tips for turning them into positive contributors
• Cynics and naysayers: A plan for building their trust and cooperation
• Rule breakers: How to set boundaries and establish consequences
• Excuse makers: Cutting through their smoke screen to get to the heart of the problem
• What to do when you inherit an underper forming employee

Legally Documenting the Disciplinary Process

• Know what you should document
• Whom you should involve in the documentation process
• Use the right words in your verbal and written warnings
• Over-documentation: If you’re guilty and what it means in court
• How long you should keep your documentation

The Top 4 Legal Issues of Discipline

• Protect your organization for legal ramifications
• Know the laws that could impact your process
• How to protect confidentiality and employee privacy
• How ADA, FMLA, and workers’ compensation can impact your disciplinary process

When All Else Fails: Terminating Employees

• Suspension vs. termination: Knowing which you should use
• 7 questions you should ask yourself BEFORE considering termination
• Prepare for the termination meeting: Whom and what you should include
• What you should and shouldn’t say
• Avoiding wrongful-termination lawsuits: What you must know to protect yourself and your organization
• Cushioning the blow: Dismissing people from their jobs with dignity
• Damage control: What you should say to the rest of the staff when an employee has been terminated