Highly Effective Criticism & Discipline Skills for Managers & Team Leaders is an essential one-day workshop that teaches you how to handle employee performance problems in a positive manner, without arousing resentment or hostility. You'll learn everything you need to know to tackle challenging employee behavior issues head-on ... tactfully, fairly and legally.
You'll discover how to address poor performance while still leaving the employee's self-esteem intact, as well as how to gain a sincere commitment from the employee to improve. You'll gain proven tips for successfully dealing with constant complainers, rule-breakers, slackers and other problem employees. In addition, you'll learn the keys to disciplining compassionately without being a pushover.
In just one day of intensive training, you'll gain management skills and solutions that you'll use to transform employee behavior and improve performance for years to come. Do yourself, your people — and your career — a favor by attending this powerful workshop!