Criticism & Discipline Skills -National Seminars Group at NationalSeminarsTraining.com

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Highly Effective Criticism & Discipline Skills for Managers and Supervisors

This essential one-day workshop teaches you how to handle performance problems positively, without arousing resentment or hostility. You'll learn everything you need to know to tackle employee problems head-on ... tactfully, fairly and legally.

Program Description:

Highly Effective Criticism & Discipline Skills for Managers & Team Leaders is an essential one-day workshop that teaches you how to handle employee performance problems in a positive manner, without arousing resentment or hostility. You'll learn everything you need to know to tackle challenging employee behavior issues head-on ... tactfully, fairly and legally.

You'll discover how to address poor performance while still leaving the employee's self-esteem intact, as well as how to gain a sincere commitment from the employee to improve. You'll gain proven tips for successfully dealing with constant complainers, rule-breakers, slackers and other problem employees. In addition, you'll learn the keys to disciplining compassionately without being a pushover.

In just one day of intensive training, you'll gain management skills and solutions that you'll use to transform employee behavior and improve performance for years to come. Do yourself, your people —­ and your career —­ a favor by attending this powerful workshop!



What You'll Learn:

  • Approach nonperformers in a way that earns their trust
  • Discipline compassionately, without being a pushover
  • Develop a solid plan for performance improvement
  • Gain a sincere commitment from employees to improve
  • How to address poor performance and still leave the employee's self-esteem in tact
  • What to do with team members who require constant attention
  • How to inspire enthusiasm in an employee who doesn't seem to be motivated by anything
  • Tips for dealing with "hostiles," "complaints" and unresponsive team members
  • The difference between criticism that enhances further performance and criticism that causes even more problems down the road
  • Simple ways you can keep the negativist's attitude from spreading
  • When and how warnings should be issued
  • Why people don't do what they're supposed to do in the first place
  • How to know whether your performance standards and systems are encouraging unwanted behavior
  • Facts about data gathering —­ how to make sure you have your ducks in a row before you address a performance issue
  • Managerial "don'ts" you need to avoid



Who Should Attend?

  • New team leaders who want to get an edge up by learning important skills that translate into real results
  • Established team leaders who want solid direction and creative ideas for addressing and overcoming specific team challenges
  • Any team leader who hasn't participated in leadership training in more than a year —­­ because highly successful leaders know ongoing skill development is critical to ongoing leadership success



Workshop Agenda:

  • Performance tracking: An appraisal checklist
  • Nonperformers
  • Developing a solid plan for performance improvement
  • Systems that enhance future performance
  • Performance reviews and team success
  • Managing employee behavior
  • Disciplining compassionately
  • Tackling problems head-on: A plan





100% Guarantee:
At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That's why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find what's required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.


 
      
  Suggested Price: $176.00 (USD)
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