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Criticism & Discipline Skills
This essential one-day workshop teaches you how to handle performance problems positively, without arousing resentment or hostility. You'll learn everything you need to know to tackle employee problems head-on ... tactfully, fairly and legally.

You can attend FREE with STAR12 membership - Get more info.



Program Description:

Highly Effective Criticism & Discipline Skills for Managers & Team Leaders is an essential one-day workshop that teaches you how to handle employee performance problems in a positive manner, without arousing resentment or hostility. You'll learn everything you need to know to tackle challenging employee behavior issues head-on ... tactfully, fairly and legally.

You'll discover how to address poor performance while still leaving the employee's self-esteem intact, as well as how to gain a sincere commitment from the employee to improve. You'll gain proven tips for successfully dealing with constant complainers, rule-breakers, slackers and other problem employees. In addition, you'll learn the keys to disciplining compassionately without being a pushover.

In just one day of intensive training, you'll gain management skills and solutions that you'll use to transform employee behavior and improve performance for years to come. Do yourself, your people —­ and your career —­ a favor by attending this powerful workshop!




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What is STAR12?   
This event is FREE for STAR12 members - Get more info.

+ Join STAR12 and Get Unlimited Training!

Get More Info About STAR12

STAR12 is an exclusive membership network that gives you 12 full months of unlimited access to every seminar we offer. Sounds incredible, but it’s true: join STAR12 today and you can attend Highly Effective Criticism & Discipline Skills for Managers and Supervisors, and every other one- and two-day seminar you’ll find here at www.NationalSeminarsTraining.com for FREE.

And that’s just for starters, because you’ll also receive unlimited access to the STAR12 Online Learning Library, packed with hundreds of invaluable development resources you can access anytime, anywhere ... for FREE!
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+ What You'll Learn: (click + to expand)

  • Approach nonperformers in a way that earns their trust
  • Discipline compassionately, without being a pushover
  • Develop a solid plan for performance improvement
  • Gain a sincere commitment from employees to improve
  • How to address poor performance and still leave the employee's self-esteem in tact
  • What to do with team members who require constant attention
  • How to inspire enthusiasm in an employee who doesn't seem to be motivated by anything
  • Tips for dealing with "hostiles," "complaints" and unresponsive team members
  • The difference between criticism that enhances further performance and criticism that causes even more problems down the road
  • Simple ways you can keep the negativist's attitude from spreading
  • When and how warnings should be issued
  • Why people don't do what they're supposed to do in the first place
  • How to know whether your performance standards and systems are encouraging unwanted behavior
  • Facts about data gathering —­ how to make sure you have your ducks in a row before you address a performance issue
  • Managerial "don'ts" you need to avoid



+ Who Should Attend? (click + to expand)

  • New team leaders who want to get an edge up by learning important skills that translate into real results
  • Established team leaders who want solid direction and creative ideas for addressing and overcoming specific team challenges
  • Any team leader who hasn't participated in leadership training in more than a year —­­ because highly successful leaders know ongoing skill development is critical to ongoing leadership success



+ Workshop Agenda: (click + to expand)

  • Performance tracking: An appraisal checklist
  • Nonperformers
  • Developing a solid plan for performance improvement
  • Systems that enhance future performance
  • Performance reviews and team success
  • Managing employee behavior
  • Disciplining compassionately
  • Tackling problems head-on: A plan



+ Attendee Reviews: (click + to expand)

"I really enjoyed the training and felt that I learned some very important techniques."
Ramona Wilson
Site Manager
S.U.L. Head Start

"Very helpful!"
Barbara Meyers
Administrative Assistant

"The best, most interesting & down-to-earth conference I've ever been attended."
Kathy Kelley
Secretary
AR-PERSCOM

"Excellent seminar. Great quotes and thoughts to use both professionally and personally."
Linda Hudson
Facility Coordinator
The Western Group

"Dynamic speakers addressing valuable thoughts for success in business. I learned a lot!"
Phyllis Morris
Marketing Communication Specialist
GE Commercial Dist. Fin.

"Every supervisor should attend this workshop."
Kamiko O. Lucas
Residential Family Therapist
St. Patrick's Home

"It was terrific ..."
Maryanne Muhlstadt
Manager, WMS
Kmart Distribution



+ Recommended Companion Resource: (click + to expand)

How to Supervise People
Item #4102
Techniques for getting results through others

Regular Price: $12.95 US / $14.95 CAN
Your Price Only: $11.65 US / $13.46 CAN
Add this product with your event enrollment
and you'll save an additional 10%!

Your supervisory success is a direct correlation to your ability to lead and inspire others to peak performance. This step-by-step guide will give you the wisdom to inspire others to perform with pride ... delegate for results ... and increase overall performance individually and as a team! When your employees take ownership of their job, it frees you up to devote your time and energy to the big picture. In today’s business, it’s not good enough to merely produce results today — you have to be able to lead into tomorrow. That’s exactly the edge you’ll give yourself when you order How to Supervise People.



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Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

Interested in bringing
this training on-site?


We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

Get More Info >>
or call us at 1-800-344-4613

 

100% Guarantee:

At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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