• Solve real-world problems you face every day as a leader. The practical coaching and mentoring techniques you’ll master will immediately improve your effectiveness in dealing with recurring issues like tardiness, personal problems affecting work, absenteeism, excuses, burnout and so much more. Using the easy-to-apply methods you’ll learn, you’ll put an end to nagging problems that have robbed you of valuable time and energy. Build on your unique leadership style for greater effectiveness. No one is going to ask you to take on leadership traits that are contrary to your character. But, you will learn how to make the most of your leadership style ... including tapping fully into your strengths and learning how to negotiate your weaknesses. You’ll also learn how your style of leadership affects your team — and how you can adapt your approach for better results. Mentor employees to grow their skills to the next level. One of the most perplexing jobs leaders face is getting team members with potential to take their skills to the next level. The secret to developing employees is mentoring, which is why you’ll learn essential how-to’s for becoming a strong mentor, plus tips for avoiding common mentoring pitfalls. Help your people take more initiative, plan for their development — and watch them grow!
• Coach a team of motivated, productive winners. With the expert coaching tools and how-to’s you’ll gain, you’ll inspire your team to strive for excellence, not settle for mediocrity. What’s more, you’ll motivate them to peak performance — even if you’ve got no money to spend. You’ll know the secret to making people feel valued and appreciated, which will help you build a loyal team of winners who’ll give you their all.
• Create a high-energy team environment where cooperation flourishes. Say goodbye to so-so teamwork and flagging morale! The coaching and mentoring skills you’ll learn will help you establish a high-energy, super-positive environment that fosters teamwork and is focused on results. You’ll know how to build trust, improve cooperation and keep your team on track and pulling together — despite distractions and chaos in the workplace.
• Boost performance through effective feedback. Effective feedback is the foundation of successful coaching and mentoring. That’s why you’ll learn an easy, step-by-step method for providing feedback to team members in a way that results in positive behavior change and growth, rather than anger and resentment. You’ll also learn how to vastly increase your leadership effectiveness by improving your listening skills.
• Become a confident, effective leader who earns respect. Thanks to this intensive workshop, you’ll understand what it takes to lead your team to achieve extraordinary success, and you’ll possess the coaching and mentoring skills you need to get the job done. Soon, you’ll be known as a highly respected leader who inspires effective teamwork, motivates employees to peak performance — and gets exceptional, bottom-line results.

• Managers and supervisors at all levels
• Team leaders
• Business owners
• Anyone in a position of authority who wants to get better leadership results

Essential Skills for Effective Leaders

• Critical qualities all successful leaders must possess
• Your unique leadership style: Recognizing your strengths and limitations
• Understanding the crucial differences between managing and leading
• The secret to making your employees feel valued by you and the organization

Coaching Employees to Peak Performance

• Keys to effective coaching
• How-to’s for establishing a more positive, energized work environment
• Different coaching approaches for different employees
• Better-than-money motivation techniques every leader should know
• Using the “Plan of Action” chart to keep individuals focused on the task at hand

How to Coach Underachievers to Success

• Recognizing the reasons for employee mistakes and frustration
• How-to’s for handling the most common employee problems
• Steps for discussing performance issues effectively in a face-to-face meeting
• Understanding your role when an employee brings personal problems to work
• Holding employees accountable — the bottom line in dealing with underachievers

Mentoring Team Members to Take Their Skills to the Next Level

• Why the best leaders are also strong mentors
• Essential how-to’s for successful mentoring
• Common mentoring mistakes and how to avoid them
• Empowering employees to tap their personal strengths to exceed your expectations
• How to plan for each employee’s continuous development

Communication Techniques Every Leader Must Master

• How to give clear, precise instructions that can’t be misunderstood
• Steps to providing feedback that results in positive change rather than anger and defensiveness
• Improving your listening skills — and doubling your effectiveness
• What-to-say-when tips for lessening — or even preventing — verbal attacks
• Strategies for keeping the lines of communication open

Using Coaching and Mentoring to Create a Stronger, More Effective Team

• Techniques for building trust and mutual respect
• Power tips for boosting cooperation and teamwork
• How to keep your team up and energized under pressure, crisis and change
• 4 ways to overcome the “inherited employee” syndrome
• Spotting employee burnout before it’s too late — and how to help

“Because of this seminar, I know I’ll be better able to recognize the potential in all employees.”
K. Panka
R.N., H.N.
Westallis Memorial Hospital

“Great seminar! I am armed and ready to lead a winning team!”
J. Allen
Lead Operator
Harris Corporate

“The speaker has helped me understand how to motivate people on the line to feel good about themselves and the work they’re doing.”
G. Hudy
Supervisor
Ortho Kinetics

“Real meat-and-potatoes stuff — inspired me to be ‘excellent’!”
P. Zanchelli
Training Director
Seattle Lighting

“It’s one of the most powerful seminars I’ve ever attended.”
GL. Hamor
Austin Fire Department

“My entire office should have had the pleasure to attend this!”
T. Robinson
Hamilton County Community Services