• Know how to discipline employees legally
• Save hours a day using effective delegation skills
• Motivate your employees with nonmonetary rewards
• Stay in control with proven time-management techniques

• Know how to discipline employees legally
• Save hours a day using effective delegation skills
• Motivate your employees with nonmonetary rewards
• Stay in control with proven time-management techniques

Basic Supervisory Skills

• 3 essential ingredients of supervising
• How to react to problems positively — not negatively
• Simple, but effective, steps you can take to help employees manage their time better
• Developing essential management skills
• How to avoid the most common traps in delegating work
• When disciplining or firing — how to document to protect yourself legally
• Maintain 1 simple habit — and take control of your time
• How to make the process of firing easier on everyone involved
• How to make performance evaluations positive and motivational

Handling Problems and Problem Employees

• Conflicts, tardiness, complaints, discouragement and other common problems — master the 5 universal steps toward solving them all
• Getting management to back you up
• Step-by-step disciplinary plans
• Firing — how to do it right and not lose sleep over it
• How to hold employees accountable for their share of the workload
• BONUS! Take home an action plan for effectively handling your problem employees. You'll be able to start solving the conflict immediately

Effective Communication Skills

• How to communicate better with your employees
• Persuading uncommunicative employees to listen
• Ensuring your employees get the message with nonverbals
• How to break down the barriers that block communication
• How to encourage employees to set — and reach — their goals
• Establishing long- and short-term goals
• Applying personal strengths to your goals
• How to develop "ownership" in the workplace that hits productivity targets

Boosting Productivity

• Understanding the 3 basic de-motivators and how to avoid them
• How to keep good employees
• Turning negative attitudes around
• Communicating your expectations to employees for superior results
• How to squeeze an extra 30 minutes of productive work out of your day
• Capitalizing on employee strengths to maximize efficiency in their work

You and the Personal Inventory

• A unique exercise that will tell you more about yourself than you've ever known
• Take-home practical suggestions, tailored specifically to you, for managing time, delegating work, setting goals and solving problems
• BONUS! Your Personal Inventory is included in the seminar fee. It will become your best resource for insight into your supervisory style and how to apply it to any situation

"I found the seminar extremely motivating. I would recommend [this] seminar to all supervisors, regardless of their experience."
Floyd Andrew
Tri-Counties Bank

"I liked the hands-on approach. The seminar was informative and well worth the cost!"
T. Mackin
Wordsworth Communication

"Very positive & uplifting. Great ideas!"
C. Benz
Admin Assistant

"The trainer was as good as I have seen in twenty years of attending seminars."
C. Dawson
Warehouse/Distribution Mgr
Portland Public Schools

"The instructor was very informative and kept my attention well!"
Kevin Puckett
CUI, Inc.

"Everything was presented in a clear manner and easily understood."
Josh England
Utility Trailer Sales
Cole County Commission