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Group Discount
When 3 enroll from your organization, a 4th attends FREE!
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Words of Praise
for National Seminars Group and Padgett-Thompson Seminars
"I found the seminar extremely motivating. I would recommend [this] seminar to all supervisors, regardless of their experience."
Floyd Andrew
Tri-Counties Bank
"I liked the hands-on approach. The seminar was informative and well worth the cost!"
T. Mackin
Wordsworth Communication
"Very positive & uplifting. Great ideas!"
C. Benz
Admin Assistant
"The trainer was as good as I have seen in twenty years of attending seminars."
C. Dawson
Warehouse/Distribution Mgr
Portland Public Schools
"The instructor was very informative and kept my attention well!"
Kevin Puckett
CUI, Inc.
"Everything was presented in a clear manner and easily understood."
Josh England
Utility Trailer Sales
Cole County Commission |
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Basic Supervision
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Program Description:
Attend, and you'll gain the same field-tested techniques that top managers always come back to. Proven methods you can rely on to help you lead a more productive department ... delegate tasks with authority ... and establish yourself as a dedicated professional who employees look up to. If you're serious about increasing your professional worth as a supervisor, these are core skills you can't afford to be without.
What You'll Learn:
- Know how to discipline employees legally
- Save hours a day using effective delegation skills
- Motivate your employees with nonmonetary rewards
- Stay in control with proven time-management techniques
Who Should Attend?
Any manager or supervisor who wants to boost productivity, morale and the quality of employees' work. Whether you're a new manager or a veteran just looking to review the basics, this seminar can help you master the fundamental building blocks of effective supervision. From goal-setting to negotiation, from employee motivation to team-building, you'll cover it all in this one-day session.
Workshop Agenda:
Basic Supervisory Skills
- 3 essential ingredients of supervising
- How to react to problems positively — not negatively
- Simple, but effective, steps you can take to help employees manage their time better
- Developing essential management skills
- How to avoid the most common traps in delegating work
- When disciplining or firing — how to document to protect yourself legally
- Maintain 1 simple habit — and take control of your time
- How to make the process of firing easier on everyone involved
- How to make performance evaluations positive and motivational
Handling Problems and Problem Employees
- Conflicts, tardiness, complaints, discouragement and other common problems — master the 5 universal steps toward solving them all
- Getting management to back you up
- Step-by-step disciplinary plans
- Firing — how to do it right and not lose sleep over it
- How to hold employees accountable for their share of the workload
- BONUS! Take home an action plan for effectively handling your problem employees. You'll be able to start solving the conflict immediately
Effective Communication Skills
- How to communicate better with your employees
- Persuading uncommunicative employees to listen
- Ensuring your employees get the message with nonverbals
- How to break down the barriers that block communication
- How to encourage employees to set — and reach — their goals
- Establishing long- and short-term goals
- Applying personal strengths to your goals
- How to develop "ownership" in the workplace that hits productivity targets
Boosting Productivity
- Understanding the 3 basic de-motivators and how to avoid them
- How to keep good employees
- Turning negative attitudes around
- Communicating your expectations to employees for superior results
- How to squeeze an extra 30 minutes of productive work out of your day
- Capitalizing on employee strengths to maximize efficiency in their work
You and the Personal Inventory
- A unique exercise that will tell you more about yourself than you've ever known
- Take-home practical suggestions, tailored specifically to you, for managing time, delegating work, setting goals and solving problems
- BONUS! Your Personal Inventory is included in the seminar fee. It will become your best resource for insight into your supervisory style and how to apply it to any situation
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100% Guarantee:
At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That's why every seminar, conference and training resource we offer is 100% guaranteed. Every time.
Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find what's required.
If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.
Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.
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