Attend this highly advanced training event and you’ll learn how to:

• Deliver unmatched results that get noticed!
• Make more effective, business decisions more quickly
• Move from being a simple “role player” within your organization to a respected mover, shaker, and decision maker
• Deal with counterproductive employee attitudes quickly and decisively
• Empower employees to think and troubleshoot problems on their own
• Cultivate an energetic “can-do” spirit throughout your organization and foster unbreakable loyalty from your strongest employees

Leadership and Influence

• The difference between managing and leading
• The components of good leadership
• Best practices of good leaders
• Harness the power of influence/persuasive communication
• Self-sabotaging behaviors that damage your leadership
• Nurture strong leadership at every level – within the ranks as well as in management – to increase productivity
• Create an atmosphere of trust and respect between yourself and employees and among employees
• Walk, talk, and breathe ethical behavior – and expect the same of your employees

Build a Positive Environment and Eliminate Negativity

• Foster open communication where every contribution counts
• Reduce employee absenteeism and turnover by creating a positive, pleasant work environment
• Overcome counterproductive attitudes and stop negativity from infecting the workplace
• Find out what employees want from you as a leader – and deliver

Continually Coach for Commitment

• Tap into employees’ natural competitiveness– internal or external – to improve performance
• Be demanding without squashing morale
• Lead employees to their own performance solutions
• Criticize and correct without causing defensiveness
• Train employees with adult-learning techniques that will get your point across in half the time

• Open the communication pipeline and keep ideas flowing
• Identify practices that promote creativity and innovation
• Implement tools and techniques for generating ideas and solutions
• Practices and guidelines for creating an innovative work environment
• Spot opportunities and generate solutions
• Turn problems into opportunities for growth
• Work around roadblocks that stifle creativity and bruise morale
• Reward those who think outside the box

Critical Thinking, Decision-Making and Project Management Tools

• Formulate vital questions and problems
• Use abstract ideas to interpret information effectively
• Test conclusions against relevant criteria and standards
• Use Pareto Analysis, Paired Comparison, Grid Analysis, Decision Trees, PMI, Force-Field Analysis, Thinking Hats, and Cost/Benefit Analysis to make effective decisions
• Use critical thinking and decision-making techniques to set your business priorities
• Use GANTT Charts, Critical Path Analysis, PERT Charts, The Planning Cycle, Stakeholder Analysis, and Stakeholder Management to make managing even the most complex projects easier

Strategic Planning

• Move from operational to strategic management
• Develop a strategic plan to serve as a framework for business decisions or for securing support/approval
• Use your strategic plan to explain the business to others in order to inform, motivate, and involve
• Use your strategic plan to assist benchmarking and performance monitoring
• See how the strategic plan can stimulate change and become a building block for the next plan

Manage Change

• Assess your department’s readiness for change
• Work with upper management to ensure success of the plan for change
• Manage the emotional and intellectual challenges of change
• Positively move employees from fear to commitment
• Assess results achieved from change

New Challenges for Today’s Managers Build Top Employees

• How to recognize, groom, motivate, and maintain your top performers
• Mentor without creating resentment among the ranks
• Manage an age-diverse work force, building top performers of all ages Manage a Multicultural Workplace
• How culture impacts everyday business interactions
• Manage culture-related conflict
• Handle communication breakdowns and misinterpretations
• How cultures vary regarding employee-manager interactions, time management, teamwork, decision making and more

Manage Organizational Culture/Subculture

• Overcome your organization’s cultural norms that might be hindering creativity and productivity
• Explore the assumptions that impact your thinking and your team’s thinking

"The trainer was exceptional – lots of energy and enthusiasm. He made the training fun."
— J. CARTER, TEAM LEADER

"This training opened my eyes to a number of issues. I’m certain it will make me a better leader."
— S. ROTHWELL, COO

"This course was great. I know that it will benefit me in my career and the organization I work for."
— D. RAMON, INVENTORY MANAGER

"This training will help me immediately at work."
— J. HADLAND, VP OF SALES AND MARKETING

"The trainer did a great job of captivating his audience … it was interesting and gave me a whole new perspective about my role."
— P. DUPREE, PURCHASING DEPARTMENT SUPERVISOR