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The Management Course
Cutting-Edge Skills for Today’s Managers & Supervisors

You can attend FREE with STAR12 membership - Get more info.



Program Description:

A Whole New Way to Keep Your Leadership Skills on the Cutting-Edge

Dear Fellow Leader:

As a leader in your organization, you shoulder enormous responsibility in the face of complex challenges. The solutions that worked for yesterday’s problems simply don’t cut it in today’s much tougher world where change is the only constant.

Now more than ever, you must make sure that your skills and knowledge are on the cutting-edge. You need to know what others are doing ... what’s working in leadership, and just as importantly, what isn’t. And, you need to be fully informed of what’s ahead so you can prepare for upcoming challenges that are potential game-changers for you and your team.

As if that’s not enough — your needs don’t stop there, because you are also a human being with career aspirations. You realize that great careers don’t just happen by chance, and so you’re wisely strategic about your professional development. Your standards are high, and you expect the same from the training you choose.

INTRODUCING THE MANAGEMENT COURSE — THE SOLUTION YOU’VE BEEN LOOKING FOR!

The Management Course is revolutionizing the way smart leaders get the results they demand from their professional development efforts. It’s fast paced, insightful, interactive, and an amazingly fun way to get up to speed fast. And, because it blends live seminar training with the convenience of highly acclaimed online learning, you get cutting-edge training that’s perfect for your busy life.

THE BEST OF BOTH WORLDS: LIVE SEMINAR PLUS ONLINE LEARNING

When you enroll in The Management Course, you’ll choose a one-day seminar date and location that works with your schedule. Your live training will be led by a leadership expert who’ll answer all your questions and walk you through key strategies and techniques you need to be an effective leader. You’ll also benefit from other area leaders who attend, as you learn with and from them while building your professional network.

When you enroll, you’ll also receive directions for accessing the online portion of The Management Course: four online programs on critical skill areas for all leaders. Complete these courses whenever you’d like ... you can even retake these courses as often as you like to reinforce what you’ve learned. It’s the ultimate in convenience.

IF YOUR SKILLS ARE RUSTY, YOU ARE NOT HELPING YOUR ORGANIZATION ... YOUR EMPLOYEES ... OR YOUR CAREER!

I know you’re busy. But I also highly suspect that if you’re reading this brochure, you’re aware that it’s time to update your skills. I personally assure you that this course will give you the extraordinary learning and professional development experience that you’re seeking.

Sincerely,

Mark R. Truitt
CEO, Rockhurst University Continuing Education Center, Inc.

P.S. Availability for The Management Course is limited — so reserve your place today while there are still seats available. And — while you’re at it — invite your fellow leaders to join you. When three leaders from your organization enroll, a fourth can enroll absolutely FREE!


One-Day Seminar

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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.


What is STAR12?   
This event is FREE for STAR12 pass-holders — Get more info.

+ Register for STAR12 and attend this event for FREE!

Get More Info About STAR12STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.


+ What You'll Learn: (click + to expand)

  1. You’ll learn how to get employees to take initiative so you have less work on your already overflowing plate
  2. You’ll discover how to transform a group of generationally diverse people into a cohesive, cooperative team
  3. You’ll master simple strategies for handling negative employee attitudes and unacceptable employee behavior
  4. You’ll boost your personal effectiveness and eliminate productivityrobbing time-wasters
  5. You’ll learn how to give crystal-clear instructions and directions so the job gets done right the first time
  6. You’ll understand how to remain positive and proactive in the face of challenge and intense change
  7. You’ll learn powerful techniques for coaching and counseling
  8. You’ll master effective staffing musts for building a highperformance team
  9. You’ll discover how to establish a positive relationship with the boss and upper management, paving the way for future career triumphs!
  10. You’ll experience less stress and frustration — and more success!


+ Workshop Agenda: (click + to expand)

Acquiring the Leader’s Mind-set and Image

  • Use the Leadership Style Analysis to understand your supervision style
  • Gain long-term vision: how to think like a company president
  • 5 proven ways to gain control of your environment
  • The 4 personality types and how to work with each
  • The 7 classic principles of influence ... how and when to use them
  • How to look calm, cool, and collected — even when you’re tense and hurried

Building Blocks to Supervisory Excellence

  • The 3 red flags that tell you when an employee's workload is too heavy
  • When you can’t think of everything: allowing a mentor to help you along
  • Increase your "Planagement Quotient" — and watch difficult tasks disappear
  • 12 effective ways to win others to your way of thinking
  • Keep the lines of communication open even when you aren’t a verbal or talkative person
  • The emotional requirements of being a manager

Creating Productivity and Building Morale

  • Understand the basic things that motivate all people
  • Being friendly with your staff while maintaining respect and compliance
  • Avoid the problems that come with supervising friends
  • How to match the right person to the right task
  • Make certain your people know when they’re doing well and how to do well
  • Techniques for leading, not bossing
  • How to give constructive criticism without deflating morale

Confidently Handle Conflicts — Every Time

  • Use the Control Model to limit the impact of negative emotion
  • 3 basic guidelines you must know before encountering conflict
  • When to use emotion and when to use logic
  • Curb absenteeism, tardiness, and employee turnover
  • The 6 steps to resolving a disagreement
  • Use the concept of "pre-call" to prevent behavioral problems

How to Get Things Done on Time and on Target

  • Use the CALM method to conquer chaos
  • An "open door" policy — when it will work and when it won’t
  • Eliminate self-imposed stress and be more effective
  • Know how much work to delegate and whether your staff member is ready for it
  • Align your priorities with the boss’s priorities
  • Give clear directions that ensure things get done

Long-Term Leadership Success — How to Stay on Top

  • Develop your own personal "Manager in Action" plan
  • Dodge the pitfalls of stress
  • Avoid burnout caused by the inexperienced supervisor
  • Make sure you stay promotable!


+ Attendee Reviews: (click + to expand)

"Mr. Carpenter is a remarkable presenter with a considerable knowledge of what seems to be everything. Very impressive!"
R. Rudd

"I highly recommend this course — it’s great."
B. Pivens

"Time well spent. I can’t wait to put what I learned into action."
S. Craig

"Very practical — discussed real issues facing everyone in leadership in today’s workplace."
S. Craig



Cancellation Details: If circumstances arise that require you to cancel your enrollment in The Management Course, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend The Management Course, or any other seminar through your STAR12 membership, no refunds will be granted.

 

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

Interested in bringing
this training on-site?


We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

Get More Info >>
or call us at 1-800-344-4613

 

100% Guarantee:

At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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