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Set your own agenda! Our unique tracked format allows you to attend only those sessions that interest you and meet your needs. Following the opening session, you'll choose 4 of these information-packed one-hour sessions.
Opening Session:
Today's Most Influential Women Leaders Reveal Their Top 5 Success Secrets!
Many inexperienced leaders focus their time and effort on areas of improvement that ultimately make little difference in their overall career success. This must-attend session focuses on surprisingly simple actions you can take that will make a dramatic impact on your leadership effectiveness — literally overnight. You'll discover the importance of goal-setting, sharpening your listening skills, communicating sincere praise to people up and down the ladder, continuous learning and other essential keys to leadership success.
Track 1: Leadership Development
Session 1A: Establishing Your Credibility Up and Down the Ladder
When you establish your credibility with an employee in those all-important first few seconds, you set the tone for that working relationship. In this crucial session, you'll discover proven techniques for projecting confidence, credibility and authority whenever you speak — starting with your first words to a new employee or CEO. In addition, you'll find out how to recognize and eliminate certain speech mannerisms and behaviors that may make others take you less seriously and treat you with less respect than you deserve.
Session 1B: How to Be Assertive Without Being Pushy
Your ability to interact confidently and assertively with people both up and down the ladder is critical to your career success. In this session we'll demonstrate the basic "how-to's" of assertive behavior and show you how to act assertively in a variety of workplace situations — without coming across as pushy, overbearing or aggressive. You'll also learn powerful tips for getting heard in meetings and for saying "no" without feeling guilty. Don't miss this opportunity to learn how to stop holding back and start speaking up!
Session 1C: Staying Motivated in Your Demanding and Stressful Job
Today's leaders often feel they have the weight of the whole organization on their shoulders, which is why this insightful session is filled with creative ideas for keeping yourself "up" when your job gets you down. Find out how viewing your responsibilities in new ways can give you a fresh perspective, and discover proven techniques for "keeping your attitude right" even when you feel like you've been through the wringer! By learning how to stay motivated and reduce stress, you'll gain far greater satisfaction from your work.
Session 1D: How to Talk So Your Employees Will Listen
Research shows that on average, people in face-to-face discussions absorb only about 30 percent of what is said. In other words, your employees hear less than a third of what you directly tell them! In this session, we'll share easy-to-learn techniques for sharpening your interpersonal communication skills so that you will give crystal-clear instructions and feedback. You'll also find out how to read nonverbal cues and body language so you can see if employees are really listening to what you're saying — and understanding it.
Track 2: Today's Leadership and Management Challenges
Session 2A: The 5 Rules of Effective Delegation
Trying to do everything yourself is supervisory suicide, yet many managers find it difficult to master the art of delegation. That's why this informative session will focus on the basic, step-by-step "how-to's" of effective delegation. You'll also learn the most common delegation mistakes — and how to avoid them — and find out which types of tasks should never be delegated to others. By sharpening your delegation skills, you'll boost your personal productivity overnight and build a stronger department or work team.
Session 2B: Dealing with Conflict Confidently and Professionally
Do you feel uneasy when conflict rears its ugly head? Many women in leadership positions do! In this session, you'll learn how to face confrontation head on — calmly, confidently and professionally. You'll also find out how to prevent and handle conflict ranging from coworker squabbles to violence. We'll show you how to focus on the positive aspects of conflict so that you can use it to build stronger teams and boost morale. Become an effective peacemaker and say goodbye to the anxiety that can accompany harsh words!
Session 2C: How to Handle the Problem Employee
Research shows that handling problem employees is rated as the #1 challenge for managers and supervisors. In this session you'll learn practical techniques for dealing effectively with difficult people, tough situations and a variety of negative, unproductive behaviors. Discover how to avoid the stress of personality conflicts and how to analyze what motivates and reinforces problem behaviors. Find out how to keep your cool when dealing with chronic complainers, shirkers and other problem people who can make life miserable!
Session 2D: Rewarding Your People Without Spending a Dime
Time and again, studies show that employees prefer sincere, immediate recognition and praise from their leaders for a job well done over cash rewards. This session offers dozens of innovative ways to reward workers and teams without spending a dime! Find out how other organizations across the country are boosting morale and encouraging productivity through no-cost rewards programs. In addition, you'll learn the common pitfalls of rewards programs — and how you and your organization can avoid them.
Track 3: The Complete Leader
Session 3A: Choosing the Right Leadership Style
for the Job
Developing the right leadership strategy for the people you lead is absolutely crucial to your professional success. In this session, you'll learn not only how to recognize your natural leadership style but also how to determine if this style meets the needs of your employees. You'll gain strategies for adapting your style so that you can better influence, motivate, communicate and coach your people. Discover the important distinction between being a leader and being the boss, and find out what workers really want from leaders!
Session 3B: The Ultimate Challenge: Leading
Through Change
In today's fast-paced, high-tech work environment, change is inevitable, whether due to a merger, downsizing, restructuring, expansion, new management or other situations. In this session, you'll learn the keys to overcoming employee resistance to change, as well as how to implement changes that employees will embrace. You'll also find out the real reasons why organizational changes often don't work and how to combat these factors. Change can strengthen you as leader — if you know how to make it work for you!
Session 3C: Communication Strategies from Today's
Most Successful Women
Communicating with confidence and authority isn't a skill that comes naturally to most of us. Yet those who put the time and effort into mastering communication skills are greatly rewarded. In this session, we'll highlight common communication secrets found among successful and influential women. Plus, we'll also show you how to recognize and take advantage of your natural communication style. Find out how to become a more motivating, persuasive and powerful communicator — it's easier than you might think!
Session 3D: Organized Chaos — Tips for Balancing Your Life's Multiple Priorities
Do you feel like you're always rushing — at work and at home? You're not alone. In this session you'll learn innovative ways to balance your professional and personal life, improve your job satisfaction, and handle frustration, anger and anxiety more calmly. See how successful women have learned to look at themselves in new ways, to rearrange their activities to match their priorities and to gain a stronger commitment to themselves, their jobs and their families without adding stress and burnout to their lives.
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