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Criticism & Discipline Skills
This essential one-day workshop teaches you how to handle performance problems positively, without arousing resentment or hostility. You'll learn everything you need to know to tackle employee problems head-on ... tactfully, fairly and legally.
You can attend FREE with STAR12 membership - Get more info.
Program Description:
Highly Effective Criticism & Discipline Skills for Managers & Team Leaders is an essential one-day workshop that teaches you how to handle employee performance problems in a positive manner, without arousing resentment or hostility. You'll learn everything you need to know to tackle challenging employee behavior issues head-on ... tactfully, fairly and legally.
You'll discover how to address poor performance while still leaving the employee's self-esteem intact, as well as how to gain a sincere commitment from the employee to improve. You'll gain proven tips for successfully dealing with constant complainers, rule-breakers, slackers and other problem employees. In addition, you'll learn the keys to disciplining compassionately without being a pushover.
In just one day of intensive training, you'll gain management skills and solutions that you'll use to transform employee behavior and improve performance for years to come. Do yourself, your people — and your career — a favor by attending this powerful workshop!
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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.
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 STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!
STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.
When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more
*You’ll have the option of registering for STAR12 during checkout.
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- Approach nonperformers in a way that earns their trust
- Discipline compassionately, without being a pushover
- Develop a solid plan for performance improvement
- Gain a sincere commitment from employees to improve
- How to address poor performance and still leave the employee's
self-esteem in tact
- What to do with team members who require constant attention
- How to inspire enthusiasm in an employee who doesn't seem to be motivated by anything
- Tips for dealing with "hostiles," "complaints" and unresponsive
team members
- The difference between criticism that enhances further performance and criticism that causes even more problems down the road
- Simple ways you can keep the negativist's attitude from spreading
- When and how warnings should be issued
- Why people don't do what they're supposed to do in the first place
- How to know whether your performance standards and systems are encouraging unwanted behavior
- Facts about data gathering — how to make sure you have your ducks in a row before you address a performance issue
- Managerial "don'ts" you need to avoid
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- New team leaders who want to get an edge up by learning important skills that translate into real results
- Established team leaders who want solid direction and creative ideas for addressing and overcoming specific team challenges
- Any team leader who hasn't participated in leadership training in more than a year — because highly successful leaders know ongoing skill development is critical to ongoing leadership success
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- Performance tracking: An appraisal checklist
- Nonperformers
- Developing a solid plan for performance improvement
- Systems that enhance future performance
- Performance reviews and team success
- Managing employee behavior
- Disciplining compassionately
- Tackling problems head-on: A plan
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"I really enjoyed the training and felt that I learned some very important techniques."
Ramona Wilson
Site Manager
S.U.L. Head Start
"Very helpful!"
Barbara Meyers
Administrative Assistant
"The best, most interesting & down-to-earth conference I've ever been attended."
Kathy Kelley
Secretary
AR-PERSCOM
"Excellent seminar. Great quotes and thoughts to use both professionally and personally."
Linda Hudson
Facility Coordinator
The Western Group
"Dynamic speakers addressing valuable thoughts for success in business. I learned a lot!"
Phyllis Morris
Marketing Communication Specialist
GE Commercial Dist. Fin.
"Every supervisor should attend this workshop."
Kamiko O. Lucas
Residential Family Therapist
St. Patrick's Home
"It was terrific ..."
Maryanne Muhlstadt
Manager, WMS
Kmart Distribution
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How to Supervise People
Item #4102
Techniques for getting results through others
Regular Price: $9.95 US / $14.95 CAN
Your Price Only: $8.96 US / $13.46 CAN
Add this product with your event enrollment
and you'll save an additional 10%!
Your supervisory success is a direct correlation to your ability to lead and inspire others to peak performance. This step-by-step guide will give you the wisdom to inspire others to perform with pride ... delegate for results ... and increase overall performance individually and as a team! When your employees take ownership of their job, it frees you up to devote your time and energy to the big picture. In today’s business, it’s not good enough to merely produce results today — you have to be able to lead into tomorrow. That’s exactly the edge you’ll give yourself when you order How to Supervise People.
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100% Satisfaction
Guaranteed!
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Cancellation Details: If circumstances arise that require you to cancel your enrollment in Criticism & Discipline Skills , you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.
Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend Criticism & Discipline Skills , or any other seminar through your STAR12 membership, no refunds will be granted.
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Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.
If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative. |
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Interested in
bringing
this
training on-site?
We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.
Get More Info >>
or call us at 1-800-344-4613 |
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100% Guarantee:
At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time. |
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