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Writing Policies and Procedures
For managers, supervisors — anyone who is responsible for developing or writing policies and procedures

You can attend FREE with STAR12 membership - Get more info.



Program Description:

Ever Wondered if There Were an Easier Way To Write Policies and Procedures?

Perhaps you’ve been asked to put your department’s policies and procedures on paper for the first time. Or, because of company changes, you need to revise procedures, handbooks, manuals, or other materials you already have.

And now you’re wondering . . . how can you make sure your writing is clear and that employees don’t misinterpret it? What should — and shouldn’t — you include? And how can you make sure employees read and understand what you’ve written?

Now, there’s a unique, oneday seminar coming your way that will teach you how to write policies and procedures clearly, so that there’s no problem with employees who thought you meant something else . . . and no hassles getting employees to read the “rules.”

You’ll Learn a Wealth of Valuable Information

In just six information-packed hours, you’ll learn valuable techniques we’ve gathered after months of studying and comparing written policies from firms of all types and sizes.

The first step is to sharpen your writing skills. We’ll teach you the keys to keeping your text clear and concise . . . how to word policies and procedures so they don’t sound patronizing or condescending . . . and, just as importantly, how to eliminate loopholes that make it easy for employees to “bend” the rules.

You’ll also learn valuable time-saving tips for writing rule books, application forms, procedures manuals and other critically important materials. You’ll find out what you must include and what you must leave out to protect yourself legally . . . information no professional can afford to be without in today’s fast-changing business world.

As an extra bonus, you’ll get a one-of-a-kind update on how companies are writing policies and procedures covering OSHA regulations and safety guidelines, performance evaluations, ADA job descriptions, and other important issues in the field of company policies and procedures. It’s valuable insight you could never expect to gather on your own . . . insight you’ll gain here in just one powerful day.

One More Reason You Won’t Want To Miss This Seminar

Finally — and we’ve found many of our customers value this part the most — we’ll teach you the secrets to getting employees to read and understand the policies you’ve given them . . . a no-nonsens system that will work at all levels, from clerical through senior management. (The best part about this new technique is you can use it without seeming pushy, and it won’t take up a lot of anyone’s time.)

Plus, you’ll gain insight into how to present rules to employees positively, so you can gain their support from the start . . . how to field gripes when you must issue an unpopular policy . . . and how to respond to those


One-Day Seminar

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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.


What is STAR12?   
This event is FREE for STAR12 pass-holders — Get more info.

+ Register for STAR12 and attend this event for FREE!

Get More Info About STAR12STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.


+ What You'll Learn: (click + to expand)

  • Reduce misinterpretation of policies and procedures
  • Spend less time on the writing and development process
  • Feel more confident when covering legal issues



+ Who Should Attend? (click + to expand)

Managers, supervisors, HR and accounting professionals — anyone responsible for developing or writing policies and procedures.



+ Workshop Agenda: (click + to expand)

Putting Policies and Procedures in Writing

  • How to determine what policies and procedures should be put in writing
  • Legal considerations to keep in mind when writing policies and procedures
  • When you have to write a policy fast — a 6-point checklist to make sure you’ve covered all the bases
  • 3 sure signs that a policy or procedure needs to be revised
  • A proven formula for determining if a policy or procedure is discriminatory
  • When should “unwritten” rules be put in writing? Signals to watch for
  • The best way to handle changes in your company’s policies and procedures
  • What’s the real purpose of writing policies and procedures? Experts share their views

Writing Policies Everyone Will Understand

  • How to keep your personal feelings from affecting how you phrase a policy
  • 3 common types of policies every company has and pitfalls to watch for when wording each
  • How to write dress codes or personal hygiene guidelines that don’t offend anyone
  • The secret to writing policies and procedures that sound friendly, yet firm
  • How to use the simple “HISI” test to ensure the clarity of everything you write
  • How to use simple graphic techniques to make handbooks and manuals easy to read
  • 2 times when it’s better not to put a policy in writing . . . and why

Implementing Policies With Ease

  • Announcing a new policy? When to use a memo and when to use a meeting
  • How to defend policies employees feel are silly or trite
  • A terrific way to update manuals or handbooks without re-writing them
  • An amazingly simple plan for making sure employees read — and understand — the policies and procedures you write
  • When announcing a policy verbally . . . how to be sure everyone gets the same message
  • How many rules are too many rules? You’ll be surprised by what employees told us
  • 2 situations in which you should ask for employees’ signatures as proof they’ve read and understood a policy
  • Where policies and procedures should be kept — and how they should be controlled

Meeting Company Writing Needs

  • The key to writing employee performance evaluations that will make formal reviews less stressful
  • 2 simple, but vital, elements often left out of procedures manuals
  • 3 questions you should never include on employment application forms . . . and why
  • Mindmapping: What it is and how it'll help make writing policies and procedures a breeze
  • A 3-step formula for writing concise and accurate job descriptions . . . and keeping them up to date
  • Flow-charting techniques that can reduce 3 typewritten pages to a single page
  • Rules of thumb for writing disclaimers — and when you need to


+ Attendee Reviews: (click + to expand)

"I would suggest this seminar to anyone responsible for writing policies and procedures. What you learn in one day can help you be successful for years to come."
Arthur Hicks, Jr.
Lincoln Technical Institute

"I feel I have a great basic plan for rewriting our agency's policies and procedures. The entire seminar was of great help to me — not one dull moment!"
Margie Johnson
Kids' Corps Inc.

"It was absolutely worth my time ... Awesome wealth of knowledge in short amount of time."
L. Hansen
Admin Assistant
Delta Airlines

"The day was very informative. I was in need of motivation and received it."
A. Troescher
Admin Assistant II
Wayne Water Systems

"The instructor was very informative and kept my attention well!"
Kevin Puckett
CUI, Inc.



Cancellation Details: If circumstances arise that require you to cancel your enrollment in Writing Policies and Procedures, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend Writing Policies and Procedures, or any other seminar through your STAR12 membership, no refunds will be granted.

 

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

Interested in bringing
this training on-site?


We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

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or call us at 1-800-344-4613

 

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At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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