• Get answers to all your HR questions from an expert in the field
• Become a more effective team member and have your opinion sought after
• Avoid the most common mistakes that most HR and personnel assistants make
• Handle uncomfortable, sensitive and emotional situations better
• Dramatically slash the amount of time you spend doing daily “maintenance” duties
• Network with others in your field, sharing experiences and ideas and possibly creating life-long business relationships
• Learn the latest changes in employee and benefit laws
• Stretch your mind with new ideas and your professional muscles with new skills
• Be a positive influence upon every employee you work with
• Get out of the office for one day, have fun, while you’re learning incredibly powerful HR techniques

• HR & Personnel Assistants and support staff
• HR Specialists
• HR Administrators
• HR Coordinators
• Personnel Managers
• Managers and Supervisors with personnel responsibilities
• Small Business Owners

Growing Into Your Role as an HR Assistant

• Find out exactly how and why you’re vital to your company’s overall success
• How to support your HR manager and make both of your lives easier
• The fundamentals of being a top-notch HR assistant
• Grasping key employment laws that apply to your workplace

Secrets for Recruiting and Hiring Success

• How to write crystal-clear job ads that attract only the best applicants
• Finding cost-effective recruitment alternatives that will broaden your pool of qualified applicants
• Resume red flags that every HR assistant MUST spot during an interview or there’ll be trouble down the line — guaranteed!
• What to look for with temp agencies to ensure your company gets the best bang for its buck
• How to conduct legally-sound background checks that give you the information you need
• A sample list of interview questions (and the answers to watch out for!) that you can use for every applicant you see

Enhancing Your Employee Relation Skills

• Communication tips that will help you deal more effectively with coworkers up and down the corporate ladder
• Identify where many HR assistants mistakenly cross the line between being friends with coworkers and damaging your credibility as an HR professional
• Quick tips for defusing volatile situations with difficult and emotional employees
• Innovative techniques you can use to help keep your organization’s employees happy and motivated

Administering FLSA and Mandatory Benefits

• How to administer a positive and powerful employee assistance program
• Communicating with employees so that they truly understand their benefits
• Exempt or nonexempt? Employee or contractor? How the law determines the difference
• Identifying payroll loopholes for those “special” circumstances like on-call time, travel time, meal periods, etc.
• What the government is now saying about changes in HIPAA, ERISA, OWBPA, COBRA and other benefit laws

Unraveling the Conflicting World of Employee Leave Benefits

• Administering and enforcing legally sound attendance policies that protect the needs of the employee AND the needs of your company
• An HR veteran’s guide that you can use when FMLA, ADA and workers’ comp rules conflict
• Injury? Illness? Neither? How the courts are determining which is which
• Learn how to track FMLA leave more accurately and legally
• Identify when managers can — and cannot — have access to employee medical records
• Determine whether or not an employee can be effective in returning to their old job without violating their rights under FMLA, ADA and workers’ comp

The ABC’s of HR Documentation

• The #1 area where most HR assistants make mistakes when handling critical documentation and how to avoid this potentially costly situation
• The proper — and legally safe — way to gather relevant information about sensitive incidents that happen throughout your company
• How to simplify your company’s paperwork needs so you don’t get buried by the paperwork blizzard
• Employee record confidentiality: Who needs to know what and when — and who doesn’t

Standing Firm During Discipline and Termination Sessions

• Effective conflict management strategies that will take the edge off of emotional situations
• Avoiding the most common termination mistakes and protecting your company from wrongful discharge and termination lawsuits
• Showing the human side of HR: How to talk with people who are losing their jobs
• Mastering the art of the effective exit interview: Getting people who no longer care to give you the information your company needs
• How to see behind the symptoms and get to what’s really causing a performance problem

Staying on Top of Changes and Future Trends in HR

• The busy HR assistant’s guide to must-have work resources
• Recent legal changes and areas to watch in the future
• How to network yourself throughout your company and increase your value to your organization tenfold

"It surpassed my expectations ... it was a fun workshop and I learned a lot."
Joseph Liggett
CAUV Specialist
Lucas County Auditor

“The day went by quickly and was packed with valuable information. Presented with clear ‘how-to’s,’ ‘whys,’ etc., without a lot of wasted words.”
P. Lympany
Fiscal Services Supervisor
Burbank School District

“Enlightening. The instructor was great, made learning fun. I didn’t know I had learned so much because he made it easy to understand.”
M. Ptacek
Campbell County Government

"Dynamic speakers addressing valuable thoughts for success in business. I learned a lot!"
Phyllis Morris
Marketing Communication Specialist
GE Commercial Dist. Fin.

"Everything was presented in a clear manner and easily understood."
Josh England
Utility Trailer Sales
Cole County Commission

"Excellent seminar. Great quotes and thoughts to use both professionally and personally."
Linda Hudson
Facility Coordinator
The Western Group