How to Handle Personality Clashes in the Workplace

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How to Handle Personality Clashes in the Workplace
Don’t let personal disagreements drag your productivity down – learn how to overcome them.

You can attend FREE with STAR12 membership - Get more info.

What You’ll Learn | Workshop Agenda | Attendee Reviews |

Program Description:

Nothing destroys morale faster in a workplace than personality clashes. When two (or more) people can’t get along for whatever reason, it drags down the entire organization. But what can you do? You can’t force people who dislike one another to become friends.

That’s where How to Handle Personality Clashes in the Workplace comes in. This one-day training event has the strategies you need to overcome hostility and dislike and create a better, more professional work environment right away.

Decrease hostility and improve motivation with the skills you learn here.

How to Handle Personality Clashes in the Workplace is a fast-paced and effective one-day course that’s exactly what you’ve been looking for. Jam-packed with the strategies you need to overcome personality clashes, the strategies you learn here will help you take your organization from a war zone to a professional workplace in no time.

Identify and eliminate the causes of personality conflicts before they arise
Maintain your professionalism, even when others around you aren’t
Defuse the situation with a joke or other tension reliever
And much more!

Get to the root of the problem to find real solutions – we’ll show you how!

When personalities clash in the workplace, it’s easy to take sides. And while it may appear that one person is just an obnoxious jerk, there’s usually more to the situation. Maybe he’s having issues in his home life and they’re carrying over to work. Maybe your less-than-pleasant coworker simply doesn’t realize her behavior is offensive. And more often than not, personality clashes are a two-way street.

Sign up for How to Handle Personality Clashes in the Workplace now and learn how to get to the root of personality clashes and get real results. What are you waiting for? A world of better relationships is waiting for you!

One-Day Seminar

Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.

This event is FREE for STAR12 pass-holders — Get more info.

STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.

What You'll Learn: (click + to expand)

Spot the root causes of personality clashes
Handle attitude problems before they spiral out of control
Deliver constructive criticism without hurting feelings
Separate personal feelings from professional responsibilities
Avoid overreacting and losing control of your emotions
And much more!

Workshop Agenda: (click + to expand)

Personality Clashes: The Basics

Common underlying causes of personality clashes
The negative impact of personality clashes on workplace morale
How communication failures can lead to conflicts
The role of gossip, back-biting, and office politics in employee confrontations
Different values, backgrounds, and priorities: how these can lead to conflict and how to form a common goal
How to prevent a small conflict from spreading

Getting to the Root of the Problem: What’s Really Going On

Identifying sore spots and problem issues in your coworkers
How to spot issues early and proactively handle attitude problems before they’re out of hand
Understand why certain employees behave the way they do and not the way you want them to
Finding a way to separate emotions from the facts of the situation
Personal loyalties and how others get sucked into personal disputes

Maintaining Professionalism: A How-to Guide

Delivering criticism in a way that doesn’t offend and creates positive change
Dealing with negative and hostile people without stooping to their level
Why techniques like pouting, the silent treatment, and other negative responses do more harm than good
Strategies for delivering difficult things in a non-confrontational manner
How to work with people who drive you up the wall

Defusing the Situation

Humor: how a joke can sometimes help and sometimes make a situation worse
How to keep one bad apple from disrupting the effectiveness of the team
Mediation: who should do it and what to expect
Initiating frank, open discussions to solve problems
5 strategies for easing tensions when things are threatening to explode

Overcoming Personal Feelings for the Common Good

5 simple steps to banishing hostility
Stop, listen, think: how to avoid overreacting
Important dos and don’ts during conflict and confrontation
Maintaining objectivity: simple strategies with big rewards
Making sure you’re sending the right message

Keeping Emotions in Check – Expert Strategies

The importance of cooling off and getting control
Tips for regaining control when you feel yourself losing control of your emotions
Identifying your emotions and understanding your role in the conflict
Accepting limitations (both yours and others’) and working to overcome them
Taking personal responsibility for your mistakes and how to encourage others to follow suit

Managing the Aftermath and How to Get Back to Normal

How to follow up once personality clashes have been settled
Eliminating grudges and how to make sure the conflict is truly over
Breaking down barriers for a better work environment
Building and maintaining good relationships with people you have clashed with in the past
Heading off potential conflicts before they arise

Attendee Reviews: (click + to expand)

“The speaker was awesome and made great points about real life situations.”
O. Motta

“It was fun, true to life, informative, and captivating.”
H. Maggard

“The speaker was incredible – very enjoyable to listen to, very engaging and knowledgeable.”
D. Kavzelock

“I really enjoyed it! Thanks for all the info!”
T. Lee

Cancellation Details: If circumstances arise that require you to cancel your enrollment in How to Handle Personality Clashes in the Workplace, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend How to Handle Personality Clashes in the Workplace, or any other seminar through your STAR12 membership, no refunds will be granted.

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

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