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How to Handle Negativity, Bad Attitudes & Toxic People
Master techniques for handling even the most difficult people with less stress and more success!
You can attend FREE with STAR12 membership - Get more info.
Program Description:
Finally! A GUARANTEED Way to Handle the Toxic People Who Are Making Your Life at Work Miserable!
You know who we’re talking about: They’re the fly in the ointment. The stone in the soup.
The storm cloud on a sunny day. They’re the toxic people you work with. They have bad
attitudes and project negativity like a force field. Left unchecked, their toxic behavior can
infect a whole team or company and cause productivity to plummet.
Don’t you get tired of negative, toxic people pulling your chain? Of course you do!
Wouldn’t you like some help in dealing with these sour sorts once and for all? We thought
so. That’s why we developed this amazing day of training.
Get Ready to Feel Good About Coming to Work
Again, Confident That Negative and Toxic People
Aren’t Going to Drag You Down!
When you attend How to Handle Negativity, Bad Attitudes & Toxic
People, you’ll learn how to neutralize negativity and tame toxic
behavior for good! This seminar is jam-packed with the practical
techniques you need to stop misbehaving people from wreaking
havoc in your workplace and in your personal life. You’ll learn
how to:
- Identify the major categories of negative people and learn
how to respond to the most common attack tactics of each
- Understand your emotional triggers so you know how
they can impact your relationships with others
- Be more confident dealing with manipulative, obnoxious,
and over-the-top personalities
- Stop being pushed around or put off by toxic people’s
behavior
Put an End to the Stress, Frustration, and
Aggravation You’re Enduring — Get Relief Now!
We can’t promise that negative and toxic people will just
disappear from your life — but we do promise that you’ll know
how to deal with them effectively from now on. Think of it — no
more sleepless nights spent recounting the day’s ugly adventures,
and no more commutes to work dreading the negative people
who have been robbing your effectiveness. It’ll feel terrific!
Don’t miss out on this exceptional learning experience! We promise, you’ll leave this seminar
refreshed, invigorated, and empowered to deal effectively with even the most negative and
toxic people.
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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.
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 STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!
STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.
When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more
*You’ll have the option of registering for STAR12 during checkout.
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Attend and you’ll learn how to …
- Handle the 10 kinds of difficult people and deal positively
yet firmly with each
- Combat the destructive effect of negativity in the
workplace
- Deal verbally with aggressive, manipulative, toxic people
- Keep your cool and stay on track when you’re upset, so
you don’t say something you’ll regret
- Use effective calming techniques to quickly soothe angry
people
- Model positive attitudes that rub off on others
- Use scripts and phrases that will help you defuse any
difficult situation
- Spend less time in conflict and more time getting the
job done
- Eliminate the stress and frustration you once felt when
you had to confront someone about his or her
unacceptable behavior
- Confidently stand your ground with bullies, backstabbers,
whiners, and other would-be toxic saboteurs
- Reduce the amount of time it takes to work through
problems with people you find difficult to work with
- Keep your composure ... even when the most obnoxious
person on the planet is trying to push your buttons!
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Negative people can make your spirits sink, your teeth clench, and your stomach churn.
And if you don’t know how to protect yourself against their energyzapping, stress-inducing behavior, you’re stuck dealing with it, day after disheartening day.
That’s why attending this training is so important! If you’re dealing with negative, toxic people at work — you NEED this training NOW! Don’t put off attending — enroll TODAY!
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Understanding Toxic and Negative Behavior
in the Workplace
- What drives difficult people to be so darn difficult?
- When to ask yourself, “Could I be part of the
problem?”
- The consequences of not dealing with unacceptable
behavior
- Secrets to forging positive relationships with anyone
... really, anyone!
Communication Essentials
- Active listening skills to help you find the real issue
behind the stated problem
- 5 dangerous myths about communicating with
negative people
- How to plan your message around a desired goal
and express it so you’ll be understood
- 10 steps to constructive criticism that’s powerful — and positive
- Persuasion strategies that work miracles with “no”
people
Handling the Most Common
Difficult Personalities & People
- The most common types of negative people and
why they act the way they do
- How to “listen actively” to make sure you
understand what the other person is trying to
express
- The classic weapons negative and toxic people use
and how to conquer them
- “What to say when” phrases that’ll work wonders
next time you’re trapped in a tough conversation
with a negative person
- 7 proactive keys to conquer even the strongest
resistance in others
- How to deal with know-it-alls, naysayers, creditgrabbers,
pouters, backstabbers, manipulators,
and more
Surviving Emotionally Charged Situations
- How to stay cool in any situation — even if you’re
feeling anything but “cool” inside!
- Keeping your expectations about change realistic
- Keep anger, tears, and unwanted emotions in check
at all times
- How to avoid being caught off guard by
anticipating the negative actions of others
- Neutralizing your own emotions after a difficult
encounter
Conflict and Confrontation Skills
- Resolve conflict quickly using the A.C.E. method
- 3 questions to ask yourself that can help you stay
clearheaded in a confrontational situation
- Secrets for resolving any conflict — permanently
- How to defuse an angry person so the situation
doesn’t escalate
- How to maintain your composure under fire and let
the situation go
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Cancellation Details: If circumstances arise that require you to cancel your enrollment in How to Handle Negativity, Bad Attitudes & Toxic People, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.
Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend How to Handle Negativity, Bad Attitudes & Toxic People, or any other seminar through your STAR12 membership, no refunds will be granted.
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Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.
If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative. |
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Interested in
bringing
this
training on-site?
We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.
Get More Info >>
or call us at 1-800-344-4613 |
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100% Guarantee:
At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time. |
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