The REWARDS of attending this revolutionary one-day workshop are endless! You’ll learn to …

• Rethink outdated stereotypes about how women “should” be to get what they want
• Redefine conflict as opportunity, rather than agony
• Rebuild your confidence and credibility at work and at home
• Restore your ability to communicate with clarity and composure
• Reward yourself, your coworkers, your family and friends when you become the confident, decisive woman you were meant to be

Not sure if you really need this program? Find out here!
Review these scenarios from the lives of real women. Put a check mark by the ones you recognize and relate to.

• You’ve left a meeting silently fuming that you didn’t speak up
• After a confrontation with a pushy and overbearing colleague, you come up with the “perfect” response … too late
• You knew you were right, but you backed down under pressure
• Instead of expressing yourself calmly and rationally, you burst into embarrassing tears
• A colleague takes credit for your great idea … and frustrated, you let it go
• You’ve let resentment build and you’ve just blown up … often at the wrong people
• You work in a male-dominated environment, and your voice is often lost in the crowd
• Saying yes to extra time-consuming requests is a habit you can’t break … “no” just isn’t in your vocabulary
• You’ve accepted unfair criticism without a word
• You’re afraid to speak up because someone might disagree or your idea might be rejected
• You avoid confrontation at all costs
• You feel powerless, like your opinions don’t really matter

If even one or two situations seem familiar, you’ll benefit from the real-world assertiveness techniques featured in this groundbreaking program.

This isn’t “fast food” advice or “bumper sticker” motivation. You get practical, well-researched techniques to help you become more confident for good, not just for one or two days. You won’t be asked to remake yourself … just rediscover the person you were meant to be. Don’t wait! Sign up today!

Laying the Groundwork for Becoming an Assertive Communicator

• Hear why more than ever, assertiveness is vital in today’s diverse and dynamic workplace, especially for women
• What’s your communication style? Build on your strengths and pinpoint your weaknesses
• Don’t let them scare you … learn the vital differences between how men and women communicate
• Explore your personal pattern of communication behavior: In what situations are you likely to be assertive? passive? aggressive?
• Recognize communication habits that are self-sabotaging and hold women back
• Stop confusing assertiveness with aggressiveness … overcome your irrational fears

Understanding the Essentials to Assertiveness

• Assertive, passive, aggressive: How to distinguish among them
• Persuasion guidelines ... make your point and get support and buy-in
• How to speak your mind or ask for what you want without seeming pushy
• The importance of “I” statements
• Giving the three-line assertion message
• Techniques for assertive communication: Broken record, fogging, workable compromise, and more!

Polishing Your Unspoken Message: Body Language and Active Listening

• Characteristics of assertive body language and how to use them to your advantage
• Stop sabotaging what you say with inappropriate body language
• How to appear poised and confident even when you’re not
• “Listen” for nonverbal messages to hear what people are really saying
• The basics of active and reflective listening and how they will make you more effective
• How listening can help you tailor a more effective response

Dealing With Difficult Situations, Difficult People, and Conflict

• Tips for saying “no” or refusing a request without feeling guilty
• How to respond to passive or aggressive communication with diplomacy and tact in order to get the results you need
• Recognize when people are trying to manipulate you and know effective tactics you can use to stop them
• How to survive – even thrive – in a predominantly male environment
• Face confrontation head-on and communicate professionally
• Effective responses for disarming disagreeable people, bullies, tantrum throwers, and whiners
• Mars and Venus in conflict: How each gender handles conflict differently – and how to use it to your advantage
• Tips for remaining calm and in control when on the verge of tears or a shouting match

Communicating Assertively to Persuade and Negotiate

• Say it with style: A concise, step-by-step method of persuasion
• Tips for presenting your point of view in a way that will generate respect
• The importance of working toward a win-win agreement instead of a win-lose “victory”
• Negotiation strategies the pros rely on for success
• Understanding your options when they just won’t see things your way

Excelling in Meetings and in Front of Groups

• Making a dynamic impression that builds your credibility
• How to get a word in edgewise when everyone else is talking fast and loud
• What to do when someone interrupts you
• 5 tips for communicating like a pro in meetings
• Keys to making impromptu comments and answering difficult questions
• How to get your foot out of your mouth when you’ve made a statement you regret
  

"Wonderful day! GREAT information!"
L. Hedges-Stephens

"Very invigorating and DYNAMIC!"
S. Wilson

"What a motivator and self-esteem builder."
P. Linda

"I had FUN!"
P. Lubin-Tyler

"Uplifting AND inspirational."
P. Green

"I really liked the idea that this was a "women's only" event – what a WONDERFUL support system."
J. McNamee

"This was an AWESOME day!"
R. Hamilton

"… fabulous! I gained so much from this program!"
E. Trenholm