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E-mail Etiquette for the Workplace
Introducing a convenient new Half-Day Seminar to help you convey professionalism in all your e-mail communications

You can attend FREE with STAR12 membership - Get more info.



Program Description:

E-mail is the most important business tool in today’s workplace – make sure you’re using it correctly

It’s something you use every day, probably without thinking too much about it. It’s the single most important communication tool on the planet – e-mail. Allowing nearly instantaneous discussion and direction, it lets you reach people on all corners of the globe. But look out! You may be sending the wrong message without even realizing it!

Like it or not, your e-mail style is a direct reflection of your professional reputation. And that means you simply cannot afford to just assume you’re being understood. You need to KNOW WITH ABSOLUTE CERTAINTY that you’re sending the right message every time. Don’t risk your reputation and career on e-mail blunders. Attend E-mail Etiquette for the Workplace and ensure that you never send the wrong message again!

Eliminate confusion, miscommunication, and uncertainty, while increasing professionalism – we’ll show you how!

Have you ever sent an e-mail message and instantly regretted it? Or maybe you’ve gone back and reread something you wrote, only to realize that it could easily be misunderstood? Have you ever found it necessary to respond over and over again, creating lengthy e-mail threads to clear up what should be simple issues?

You’re not alone. You can’t leave clarity and interpretation up to chance. You need E-mail Etiquette for the Workplace. This fun and entertaining half-day training session has everything you need to ensure that your message says just what you wanted it to, and nothing you didn’t! You’ll learn:

  • When sending an e-mail is necessary and appropriate – and when it isn’t
  • How to avoid grammar and spelling mistakes in your e-mails
  • How to write effective subject lines
  • Who should be included on an e-mail
  • Much more!

There’s more to a good e-mail message than just the words you choose. Learn common e-mail mistakes and how to avoid them.

Your e-mail style says a lot about you both professionally and personally. Is it better to be formal or informal? Should you include a salutation or just get right to the point? Are emoticons OK in professional e-mails?

Learn the answers to these questions and more at E-mail Etiquette for the Workplace. If you can’t say with 100% certainty that you never commit any e-mail faux pas, then you cannot afford to miss this training. What are you waiting for? Sign up now!


Half-Day Seminar - Afternoon

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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.


What is STAR12?   
This event is FREE for STAR12 pass-holders — Get more info.

+ Register for STAR12 and attend this event for FREE!

Get More Info About STAR12STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.


+ What You'll Learn: (click + to expand)

You’ll learn:

  • The hallmarks of a good e-mail message
  • Pitfalls that may derail your message
  • How to check your tone to prevent misinterpretation
  • How to project a professional image
  • How to handle e-mail blunders
  • How to use subject lines to your advantage
  • And much more!


+ Workshop Agenda: (click + to expand)

E-mailing: A refresher course on the fundamentals

  • Sending e-mails with a purpose: strategies to make sure you’re communicating effectively
  • When an e-mail is and is not the right communication choice
  • Clarity and brevity: the hallmarks of effective business correspondence
  • Disclaimers: What do they do and do you need one?
  • Why you should always fill in the “To” bar last

Sending the right message

  • The importance of the subject line: 3 things it should tell the reader
  • Include a salutation or just get right to the point?
  • Emoticons: OK in a business environment or casual nonsense?
  • Projecting professionalism in your writing
  • Deciding if your e-mail address is work appropriate

Common mistakes and how to avoid them

  • Determining who you should include on an e-mail
  • The most common mistakes in business writing
  • Spell-checking and proofreading: vital and often-overlooked e-mail tools
  • Get to the point: simple tricks to eliminate unnecessary filler from your e-mails
  • Privacy and e-mail: what to expect

Checking your tone

  • The importance of language choices and how they can affect reader responses
  • Common words that may send the wrong message
  • The lost art of manners in correspondence
  • Why you should never send an e-mail when you’re angry and what to do instead
  • When you shouldn’t send an e-mail

Non-written mistakes

  • Spam and chain letters: silent credibility killers
  • The read receipt: to add or not to add?
  • Attachments and viruses – how to avoid getting burned
  • The dreaded “Reply All” and what to do when you accidentally send an e-mail
  • Should you include a threaded message in a reply?


+ Attendee Reviews: (click + to expand)

"Informative and energizing!"
— D. Thomas

"For me personally, this is the best way to learn and retain knowledge."
— G. Gonzalez

"Great energy level and knowledge! Great!"
— S. Mesa

"Very enjoyable and informative class. The instructor was very knowledgeable."
— F. Kao

"I can use this for my personal as well as business practices."
— V. Koay



Cancellation Details: If circumstances arise that require you to cancel your enrollment in E-mail Etiquette for the Workplace, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend E-mail Etiquette for the Workplace, or any other seminar through your STAR12 membership, no refunds will be granted.

 

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

Interested in bringing
this training on-site?


We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

Get More Info >>
or call us at 1-800-344-4613

 

100% Guarantee:

At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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