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The All-New Administrative Assistants Conference
You work hard every day. You deserve this amazing opportunity to learn, grow, and share with other great professionals just like you!

You can attend FREE with STAR12 membership - Get more info.



Program Description:

Come and join us for a celebration of administrative professionals EVERYWHERE!

You’re the number one support for other people – for your coworkers, bosses, vendors, and clients. You spend your time and your energy making sure everybody else has everything they need, but are you doing everything you can for your own professional growth?

It’s time you spent a couple of days focused on YOU – and your own career!

Join us for The All-New Administrative Assistants Conference and you’ll build success skills that will last a lifetime. We’ve absolutely packed this conference with informative sessions taught by nationally acclaimed speakers. You’ll attend an energizing opening session, get to choose from eight fantastic breakout sessions, and finish up with a closing session that will absolutely inspire you!

Imagine spending time with other administrative professionals in positions just like yours – sharing stories and trading tips with people who’ve been there, done that, and really understand how demanding your job can be. Use this time out of the office to reenergize and refocus and gain a fresh perspective on your priorities, your goals, and your career. It’s an experience that you absolutely don’t want to miss.

Treat yourself to a little fun and professional pampering. After all your hard work, you deserve it!

Regards,

Sharon Yoder
Conference Chair

PS: Back by popular demand, we’re offering Day-Two Workshops that will help you master Microsoft Outlook and Excel! See below for more information on the great shortcuts, tips, and tricks you’ll learn in these optional post-conference workshops!


1-Day Conference w/ Optional 2nd-Day Workshops

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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.


What is STAR12?   
This event is FREE for STAR12 pass-holders — Get more info.

Expand Your Knowledge With These Optional 2nd Day Workshops:
Workshop options and pricing information are available during checkout

Morning Workshop 9:00 to 11:45a.m.
The Microsoft Outlook Workshop for Administrative Professionals
If you’re like many administrative professionals, you probably learned Outlook on the fly. You might think you’re using it to the best of your ability, but the downside is that you may be unaware of a whole host of options that would make your life easier! For instance, do you ever feel like it’s taking too long to sort through your overflowing e-mail inbox … navigating your calendar should be easier … or that keeping your contact list current is too much work? If so, join us for this post-conference workshop.

Attend, and you’ll learn how to …

  • Get dozens of time-saving tips and tricks
  • Implement e-mail shortcuts that make a real difference in your workday
  • Organize your e-mail so it’s easier to manage your overflowing inbox
  • Better manage your calendar and your boss’s calendar
  • Discover easy-to-use tips for setting up meetings and appointments
  • Use the task list to better organize your schedule and set priorities
  • Organize all your contacts – and your boss’s – and pull them up ASAP

Outlook may not be the most complicated of Office® programs, but for admins like you, it’s probably one of the most useful. Learn how some of its more underappreciated functions can save you hours of work each week!


Afternoon Workshop 1:15 to 4:00p.m.
Time-Saving Excel Tips, Techniques, and Strategies
Whenever we hold conferences like this one, we survey our participants about what topics they’d like more training for and without a doubt, Microsoft Excel shortcuts top the list! There probably aren’t many days in your job that you don’t use Excel, but that doesn’t mean you know how to maximize your effectiveness with it! Join us for this half-day workshop and learn how to use macros to save tons of time and reduce errors … create eye-catching charts and graphs that bring your numbers to life … make more professional-looking spreadsheets … and automate repetitive tasks!

Your agenda includes …

  • The most common Excel shortcuts, tips, and tricks
  • Using VLOOKUP and HLOOKUP functions
  • How to create attention-grabbing charts and graphs
  • Master essential techniques for creating eye-catching tables
  • How to transform any list into a useful Excel database
  • Cutting back on repetitive tasks with easy-to-use macros

Don’t waste another moment of your valuable time! Sign up for this workshop and you’ll learn how to use Excel and all its functions more effectively than you ever thought possible!

Covers all versions of Excel and Outlook for Windows and Mac
These workshops are independent and are not affiliated with, nor have they been authorized, sponsored, or otherwise approved by Microsoft Corporation. Microsoft, Excel, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.



+ Register for STAR12 and attend this event for FREE!

Get More Info About STAR12STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.


+ Conference Agenda at a Glance: (click + to expand)

DAY ONE
8:30 a.m. Registration begins


9:00 - 10:00 a.m.


Opening Session: If Your Life’s a Circus, It’s Time to Become the Ringleader

10:00 - 10:15 a.m. Break
Conference Break-Out Sessions Begin

Concurrent Sessions
Choose one
Track 1
Track 2


Session A
10:15 - 11:00 a.m.


Stepping Up: You May Not Have Authority, But You’re Still in Charge


Image Management: Presenting Your Best Side to the World

11:00 - 11:15 a.m. Break


Session B
11:15 - 12:00 p.m.


Communication Essentials: The Top 10 Email Dos and Don’ts


Setting Boundaries: Calm, Confident, and Assertive Communication

12:00 - 1:15 p.m. Lunch (On your own)


Session C
1:15 - 2:00 p.m.


From Dollars to Donuts – The Keys to Dealing With Vendors and Suppliers


Creating the Perfect Admin/Boss Team

2:00 - 2:15 p.m. Break


Session D
2:15 - 3:00 p.m.


How to Stop “Office Politics” in Its Tracks



Emotional Intelligence – The Superhero Skill That Lets You Work Well With Everyone

3:00 - 3:15 p.m. Break


3:15 - 4:00 p.m.


Closing Session: Living Your Life to the Fullest – and Enjoying Every Minute

DAY TWO - Critical Computer Skills for Today’s Administrative Assistants
8:30 a.m. Registration begins

Morning Workshop
9:00 - 11:45 a.m.

The Microsoft® Outlook® Workshop for Administrative Professionals

11:45 a.m. - 1:15 p.m. Lunch Break (on your own)
Afternoon Workshop
1:15 - 4:00 p.m.
Time-Saving Microsoft® Excel® Tips, Techniques, and Strategies


+ Session Descriptions: (click + to expand)

Opening Session: If Your Life’s a Circus, It’s Time to Become the Ringleader
Everybody else always demands your time and attention – it’s time to kick off your day of training with some focus on the person who really matters: you! You’ll discover why it’s so important to set boundaries, understand communication – and take time out for yourself. You’ll become energized and inspired to be the absolute best you can be!

TRACK ONE:
Stepping Up: You May Not Have Authority, But You’re Still in Charge

You’re not the boss – but you’re responsible for organizing people and projects and making sure that things get done. If you can’t get others to turn things over to you on time … constantly have to play catch-up or stay late … or feel you can’t ask others for help, you need to learn the art of delegation without authority!

Communication Essentials: The Top 10 Email Dos and Don’ts
If you’ve ever had something you’ve written in an email misunderstood or misinterpreted, you know what a disaster it can be! It’s essential that you’re sending the right message. Join us for a session that’s as fun as it is informative, from hilarious bad examples to the things you’d never think to look for … but can really make a difference!

From Dollars to Donuts – The Keys to Dealing With Vendors and Suppliers
Working with vendors and suppliers can be tricky. You have to have strong negotiation skills … keep expert records on price, quality, and service … and develop great relationships with the vendors and suppliers you depend on most. Make sure you remain firm and professional, whether handling negotiations or dealing with those who overpromise and underdeliver!

How to Stop “Office Politics” in Its Tracks
Unless you’re in an office of two and never talk to anyone but your boss, you’ve probably had a run-in with office politics. People want to gossip, struggle for their own piece of turf, even backstab coworkers. It’s not fun, it’s not healthy, and you need to be above it all! Discover the tools you can use to disengage from negative behaviors, and to build strong, positive, and professional relationships across departmental lines.

TRACK TWO:
Image Management: Presenting Your Best Side to the World

How you present yourself reflects on you, your boss – your entire company. Make sure your image is strong and confident! We’ll help you let your inner light shine through and show you how the right attitude fosters an atmosphere of respect. When you look and feel professional and poised, you gain an aura of confidence – and you enhance your credibility!

Setting Boundaries: Calm, Confident, and Assertive Communication
You want to be liked at work, helpful, a team player. But that doesn’t give others license to take advantage of you! If you’re not being taken seriously, get railroaded into tasks or projects that aren’t your job but you can’t say “no,” or if people just don’t seem to listen … this session is for you. Discover how to make others see you as the strong, confident individual you are!

Creating the Perfect Admin/Boss Team
There are few things more satisfying than being a trusted and valued partner with your boss – whether you work for one person or a dozen. Learn how to understand your boss’s goals and objectives … develop strengths that complement your supervisor’s and enhance your working relationship … or even save a failing relationship if you and your boss aren’t communicating clearly!

Emotional Intelligence – The Superhero Skill That Lets You Work Well With Everyone
Sometimes the hardest thing about your job isn’t your task list – it’s the people! Fortunately, there’s a way that you can make that pain, stress, and frustration go away: emotional intelligence. Learn how EI can help you build relationships, gain respect, project confidence, enhance your credibility … and talk with everybody, no matter what their positions or personalities!

Closing Session:
Living Your Life to the Fullest – and Enjoying Every Minute

When life gets hectic, it’s easy to get distracted and overwhelmed – and when it’s not, it’s easy to get into a rut! It’s time for some fresh, fun ideas on how to maintain a healthy balance between your job and everything else that matters in your life. You’ll be able to use the things you love to stay motivated and upbeat, no matter what’s going on around you. Plus, you’ll learn some amazing stress-relieving techniques you can use to take a step back, refocus, and reenergize … in a matter of minutes!



+ Attendee Reviews: (click + to expand)

"Very enlightening. I’ve taken several seminars and have been bored out of my mind. This time I wasn’t. I learned a lot. Thanks!"
Dawna Polmateer
Receptionist

"Very helpful information. The way it was presented kept my attention for every session."
Carmen Munoz-Jackson
Administrative Assistant II

"Tears came to my eyes! I felt like she was speaking directly to me! Like she knows more about my fears and troubles than anyone else, even my husband! Great Job!"
Valerie Zeedar
Administrative Assistant

"Great Energy! Good skills to apply every day! (not just in the workplace) I think what you are teaching is so valuable. Thank you!"
Tresha Cancino
Accounts Payable Administrative Assistant

"It inspired me to do more and motivated me to take action. Only I can make the changes needed in my life at home and work."
Melissa Harrower
Senior Office Assistant



Cancellation Details: If circumstances arise that require you to cancel your enrollment in The All-New Administrative Assistants Conference, you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend The All-New Administrative Assistants Conference, or any other seminar through your STAR12 membership, no refunds will be granted.

 

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

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National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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