Pick any business in the country today, and you can bet one of the toughest
jobs there belongs to the person who’s responsible for collecting overdue and
By its nature, collection work is difficult. The last thing debtors want is to be confronted by a collector’s call. Consequently, hostility and rejection become stressors that collectors must cope with daily. Add to that the frustration of keeping up with records, paperwork, legal issues and deadlines, and you have a
Fortunately, we’ve come up with a cure for that headache — this one-day workshop packed with techniques and shortcuts that will make your collection responsibilities easier ... and dramatically more effective.