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Advanced Strategies for Handling Tough-to-Collect Accounts
Master powerhouse tactics and strategies perfected by the most successful collectors in the business

You can attend FREE with STAR12 membership - Get more info.



Program Description:

Truly successful collectors wear a lot of hats: You’ve got to be a diplomat, a problem-solver, a quick-on-your-feet thinker, a persuasive communicator, a “fire” fighter, a mind-reader and a crackerjack detail person all in one. To succeed at this monumental task, you need every edge you can get.

Advanced Strategies for Handling Really Tough-to-Collect Accounts is THE critical ingredient to professional career success. During this workshop, you’ll get a chance to practice negotiation techniques so you can use them as soon as you get back on the job. This is hands-on collections training at its very best.


One-Day Seminar

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Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.


What is STAR12?   
This event is FREE for STAR12 pass-holders — Get more info.

+ Register for STAR12 and attend this event for FREE!

Get More Info About STAR12STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.


+ What You'll Learn: (click + to expand)

  • Plann your strategy —­ different approaches for different situations
  • Powertalk —­ how to exude the confidence and skill that command respect
  • Develop rapport with anyone ... anytime ... anywhere
  • Creative negotiating strategies —­ getting outside the box to find better solutions
  • Compromise or hold your ground? Achieve your objectives
  • Understand what motivates people and how to push those buttons
  • Negotiation personalities —­ how to handle bullies, sweet-talkers, evaders, indecisive types, con artists and more
  • Smart tips to reach agreement faster



+ Who Should Attend? (click + to expand)

  • Accounting professionals
  • Customer service managers
  • Small business owners
  • Collections professionals
  • Salespeople
  • Credit professionals
  • Bookkeepers
  • Financial managers



+ Attendee Reviews: (click + to expand)

“Short and to the point, covering all bases, knowledgeable to all questions.”
L. Ledesma
Payroll & Compensation Coordinator
West Coast Arborists

"I've attended many events through National Seminars Group and have not once been disappointed with the skills I've learned. Today may have even been the best seminar yet. I learned many new things and was refreshed on things I'd learned in the past. Thank you!"
O. Unell
VP of Sales
Brighton Express

"Speaker was energetic and provided insight into issues and situations that I deal with at work and home ... great information and presentation."
L. Morton
Office and Program Coordinator

“The day went by quickly and was packed with valuable information. Presented with clear ‘how-to’s,’ ‘whys,’ etc., without a lot of wasted words.”
P. Lympany
Fiscal Services Supervisor
Burbank School District



+ Recommended Companion Resource: (click + to expand)

Collections Made Easy
Item #4003
Fast, Efficient, Proven Techniques to Get Cash From Your Customers

Regular Price: $15.99 US / $19.95 CAN
Your Price Only: $14.39 US / $17.95 CAN
Add this product with your event enrollment
and you'll save an additional 10%!

Do you cringe at the word “collections”? Many people do and that’s why companies allow their collections to get so far behind. It doesn’t have to be that way! Learn how to turn an uncomfortable collection call into positive cash flow for your company.

Collections Made Easy is written to keep your business profitable by gaining control of your receivables. You’ll learn to overcome your reluctance to making collection calls and learn to keep better track of who pays when. You’ll discover the real reason why people don’t pay their bills, the typical excuses you may hear, and the best ways to anticipate and overcome these obstacles. With Collections Made Easy, you’ll recover more of what you're owed for a healthier bottom line!



Add to Cart

100% Satisfaction
Guaranteed!


Cancellation Details: If circumstances arise that require you to cancel your enrollment in Advanced Strategies for Handling Tough-to-Collect Accounts , you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend Advanced Strategies for Handling Tough-to-Collect Accounts , or any other seminar through your STAR12 membership, no refunds will be granted.

 

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

 

Interested in bringing
this training on-site?


We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

Get More Info >>
or call us at 1-800-344-4613

 

100% Guarantee:

At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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