Collections Law

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Collections Law
A comprehensive day of training for accounts receivable professionals at all levels.

You can attend FREE with STAR12 membership - Get more info.

What You’ll Learn | Who Should Attend | Workshop Agenda | Attendee Reviews | Recommended Companion Resource

Program Description:

Guarantee Every Collection Attempt You Make Is Legal!

Companies across the country are getting hit with massive fines and judgments every day by violating critical federal collection law regulations and guidelines. Unintentional mistakes or not, the courts are bringing down the hammer on companies – and individuals – just like you.

Attend this fast-paced and informative one-day seminar that shows you exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments.

With the help of a veteran trainer experienced in the legal pitfalls of collections law, you’ll learn how to avoid the simplest legal mistakes and get concrete information on how to legally collect debt in sticky situations like bankruptcy and out-of-town debt.

It’s never been easier – or more costly to make a critical mistake

Doing your job as an A/R professional is hard enough without the threat of lawsuits hanging over your head. But make no mistake – debtors today have a WEALTH of information at their disposal about what you can and cannot do to collect a debt.

In a job where one wrong phrase in a collection letter – or even your tone of voice over the phone – can get you into hot water, you need to be confident and secure that everything you do is legally sound.

Get the essential facts for legally collecting accounts receivable

We’ve boiled down the confusing and complex world of federal collection law into a one-day workshop that will be as entertaining for you as it is enlightening! You and your peers will learn how to protect your interests AND learn legally safer ways to collect money faster and easier.

When you complete this day of training, you’ll know if you’ve been walking on thin ice (legally-speaking) in your collection efforts, and you’ll be able to identify red flags in your company’s collection procedures and processes that could cause BIG headaches down the road.

It’s training that’s guaranteed!

We’re so sure that this one-day, quick-hitting workshop on federal collection law will be the single most important training that you take in your job, we’ll offer you our ironclad 100% satisfaction guarantee.

It’s a win-win deal for you! (And if anyone knows how infrequently win-win deals come around in business – it’s you!).

One-Day Seminar

Cancellation Details:
If circumstances arise that require you to cancel your enrollment, see cancellation details below.

This event is FREE for STAR12 pass-holders — Get more info.

STAR12 Gives You Unlimited Access to Live Seminars & Webinars for a Full Year!

STAR12 is the premier training resource professionals go to for the answers they need. STAR12 offers the only complete learning center that combines unlimited, free access to live one- and two-day seminars, webinars, and online training.

When you register for the STAR12 All-Access Training Pass, you’ll get this event — and every event after this — for FREE!* And the best part is, you can get everything the STAR12 pass includes for only $299. Learn more

*You’ll have the option of registering for STAR12 during checkout.

What You'll Learn: (click + to expand)

Resolve conflicts more quickly and easily for better collection results
Avoid legal prosecution when you learn about the Fair Debt Collection Practices Act
Save time and money by NOT accepting a debtor’s payment
Greatly reduce the chances of costly lawsuits
Resolve conflict early with promissory notes
Tighten up documentation processes that will protect you in court
Collect the money you’re owed faster with fewer headaches and no
legal worries
Help you business overcome the staggering rise in late payments
and bad debt
Protect your company against fraud
Avoid common mistakes made by collectors
Learn legal techniques to get early-stage delinquent accounts to pay up
Resolve conflicts quicker and easier for better collection results
Accurately report consumer credit information every time
Use a mini-Miranda warning in phone calls and letters as a safeguard against FDCPA violations
Increase your collection time and potential when you learn about bankruptcy

Who Should Attend? (click + to expand)

Accounts receivables pros
Collection managers
Financial managers
Accountants
Sales people
Small business owners
Anyone who faces the tough task of collecting past due accounts
And YOU!

Workshop Agenda: (click + to expand)

Secrets of Collection Laws Revealed

The areas of the FDCPA that trip up even veteran collectors
Fair Credit Reporting Act issues that can – and will – affect the way you work
Easily-broken HIPAA regs that can get you hauled into court
How to write a waiver that protects your company from Truth In Lending Laws and unauthorized credit card debits
What’s your company’s civil liability under the FDCPA? You better know!
Real-world examples of well-known companies who violated federal collection laws and the consequences they faced

Protecting Yourself and Your Company’s Bottom Line

Bad check laws that every A/R and sales pro in your company should know
What you can quickly (and legally) do to get your money when a customer writes you a bad check
Should you ever accept a post-dated check? Find out here
Using Promissory Notes to get your money sooner rather than later (or never at all)
Minimizing your company’s risk from fraud
Using a “mini-Miranda” warning to protect yourself and your company
in court

Legally Respect a Debtor’s Bankruptcy and Still Get Your Money

An overview of consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13
Sobering bankruptcy statistics that are helping to change the face of the collection industry
A step-by-step guide to protecting your company’s interests during a debtor’s bankruptcy
What you need to know about bankruptcy and your reclamation rights
The critical difference between “I don’t have any money” and “I’m bankrupt”
How a personal guarantee as small as one paragraph in a commercial credit application can ensure you get your money if the company goes bankrupt
Who should sign a personal guarantee for a company – and who shouldn’t

Taking the “Next Step” in Collections

How to determine when enough is enough and get tough with your debtors
The pros and cons of collection agencies
What to look for in a collection agency so YOU don’t end up getting burned
How a $15 letter could save you hundreds of dollars in legal fees
When to get your lawyers involved – and what you should expect them to do for YOUR money
Legal hurdles you’ll have to jump over to get out-of-town debtors to pay

Protecting Your Company in Court

The first step you MUST take when you find out your company is being sued
How to build a foolproof paper trail that your lawyers will love
The Top 3 legal defenses that protect you when you’re sued
When it’s the last straw: Taking your debtors to court
Is your lawyer protecting your best interests? A simple checklist will let
you know

SPECIAL BONUS - 10 Most Common Collections Mistakes

Every day accounts receivable professionals commit common mistakes such as using legal words and terminology in letters and conversations or charging interest and not complying with the requirements of the Federal Truth-in-Lending Act. This special section sheds light on the top 10 most common mistakes made every day in the collections world.

When you attend this seminar, we let you in on all 10 errors A/R professionals unknowingly commit. Your trainer will walk you through each mistake offering valuable tips on how to steer clear of them and still collect the money you are owed. You can prevent expensive prosecution and fines when you learn what mistakes to avoid in the collections process.

Attendee Reviews: (click + to expand)

“The seminar broadened my outlook on collections as a whole.”
Jayne A. Dinkel
Providence Medical Group

“I’ve attended many seminars on this topic. Today, I received information that I’ve never received at the others.”
Bettye McKoy
The Smile Center

“The training was very informative for consumer and business collections. I learned a lot through this seminar.”
Jennifer Ruth
Crawford and Fitch

“I received a lot of good, helpful information to better assist me in my collection practices.”
Ann Welling
Tuthill Transfer Systems

Recommended Companion Resource: (click + to expand)

Collections Made Easy
Item #4003
Fast, Efficient, Proven Techniques to Get Cash From Your Customers

Regular Price: $15.99 US / $19.95 CAN
Your Price Only: $14.39 US / $17.95 CAN
Add this product with your event enrollment
and you'll save an additional 10%!

Do you cringe at the word “collections”? Many people do and that’s why companies allow their collections to get so far behind. It doesn’t have to be that way! Learn how to turn an uncomfortable collection call into positive cash flow for your company.

Collections Made Easy is written to keep your business profitable by gaining control of your receivables. You’ll learn to overcome your reluctance to making collection calls and learn to keep better track of who pays when. You’ll discover the real reason why people don’t pay their bills, the typical excuses you may hear, and the best ways to anticipate and overcome these obstacles. With Collections Made Easy, you’ll recover more of what you're owed for a healthier bottom line!

100% Satisfaction
Guaranteed!

Cancellation Details: If circumstances arise that require you to cancel your enrollment in Collections Law , you may substitute another person in your place or receive a credit memo for a future seminar of equal value. Or, you may receive a refund, minus a $10 enrollment processing charge, provided you notify us at least five days before the training. At that time, any additional online training materials included in your registration will be deactivated.

Additionally, if your enrollment included a STAR12 membership, it will also be cancelled at that time. Once you attend Collections Law , or any other seminar through your STAR12 membership, no refunds will be granted.

Continuing education credits may be recognized by your professional board. Contact your own board to find what’s required.

If you have any specific questions concerning our CEU/CPE programs, please e-mail our CEU/CPE representative.

Interested in bringing
this training on-site?

We can customize this program to address your organization’s unique needs and bring it to you ... when and where it’s most convenient for you.

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or call us at 1-800-344-4613

100% Guarantee:

At National Seminars Group, our #1 goal is to give you the tools you need to succeed. That’s why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824

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