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A recording is made of each Rockhurst Webinar and Audio Conference. Webinars are available in CD-ROM format, and past audio conferences are available in an audio CD format. You may search recordings by category using the navigation
links below. To find out more, or to purchase a recording, click on the title below.

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  Customer Service, Computer Desktop, Creative, Technical, Finance & Accounting, Human Resources, Management & Supervision, Self-Improvement, Time & Project Management, Warehouse, Purchasing, OSHA

 
Business Writing & Communication
Avoid the Top Ten Most Common Writing Blunders
Recorded On 07/14/11  
Business Grammar Tips, Tricks, & Techniques
Event Date 08/05/13   Pre-Order
Business Grammar Tips, Tricks, & Techniques
Recorded On 06/06/08  
Business Proofing & Editing Made Easy
Recorded On 05/20/11  
Business Writing Essentials
Recorded On 05/09/13  
Communicating Through E-mail: Top 10 Dos and Don’ts
Recorded On 11/09/10  
Communicating With Clarity & Credibility
Recorded On 04/16/08  
Communicating With Tact & Finesse
Recorded On 09/09/10  
Copywriting Fundamentals
Recorded On 01/24/12  
Copywriting Fundamentals: Overcoming Writer's Block
Recorded On 05/03/12  
Copywriting Fundamentals: Writing Attention-Grabbing Headlines and Compelling Taglines
Recorded On 06/26/12  
Copywriting Fundamentals: Writing for the Web
Recorded On 03/20/12  
Creating a Facebook Page for Your Organization
Recorded On 07/02/12  
Creating a Facebook Page for Your Organization
Recorded On 08/24/11  
Developing Surveys and Questionnaires: The Basics
Recorded On 07/12/11  
Developing Surveys and Questionnaires: The Basics
Event Date 07/08/13   Pre-Order
Facebook Essentials:
Recorded On 02/07/11  
How to Boost Morale Through Communication
Recorded On 08/15/11  
How to Boost Morale Through Communication
Recorded On 04/03/13  
How to Create and Present Compelling Business Arguments for Your Ideas
Recorded On 05/09/11  
How to Present Your Ideas Effectively
Recorded On 10/04/10  
Keys to Handling Social Media at Work MySpace, Facebook, and More
Recorded On 11/04/10  
Secrets of Clear Communication
Recorded On 02/22/12  
Secrets of Clear Communication
Event Date 07/22/13   Pre-Order
The Business Grammar “Crash Course”
Recorded On 01/11/12  
The Business Grammar “Crash Course”
Recorded On 09/13/12  
The Business Writing and Grammar CD Series
Recorded On 05/15/09  
The Communication CD Collection
Recorded On 07/23/09  
The E-Communication Boot Camp: E-mail, Text, Social Media, and More at Work
Recorded On 11/11/09  
The Essentials of Active Listening: A Communication Course
Recorded On 08/21/08  
The Essentials of E-mail and Business Writing
Recorded On 05/23/08  
Word-of-Mouth Marketing
Recorded On 02/06/13  
Writing With Diplomacy, Tact, and Finesse
Recorded On 05/30/08  
Customer Service
Bill Capodagli Presents: Customer Service – “The Disney Way”
Recorded On 03/08/11  
Bill Capodagli Presents: Customer Service – “The Disney Way”
Recorded On 04/24/13  
Building Rapport and Developing Relationships With Customers
Recorded On 06/18/12  
Creating an Environment of Customer Service Excellence
Event Date 06/10/13   Pre-Order
Customer Service and Support Centers
Recorded On 05/31/12  
Getting Your Sales & Customer Service New Hires Up to Speed Quickly
Recorded On 03/18/13  
Handling Confrontational Customers
Event Date 08/06/13   Pre-Order
Harnessing the Power of Excel® Database Features
Recorded On 02/16/10  
How to Deliver Grand-Slam Customer Service
Recorded On 10/21/10  
How to Effectively Handle Customer Complaints
Recorded On 02/08/11  
How to Effectively Handle Customer Complaints
Event Date 05/20/13   Pre-Order
How to Think Like Your Customers Think
Recorded On 05/02/11  
Making a Smooth Transition Into Excel® 2007
Recorded On 01/12/10  
Managing the Emerging Work Force: Gen X & Gen Y
Recorded On 08/06/09  
Motivational Techniques for Customer Service Professionals
Recorded On 04/10/08  
Sales Success Strategies for Prospecting and Cold-Calling
Recorded On 06/29/11  
Telephone Skills for Administrative and Front-Desk Professionals
Recorded On 02/22/11  
Telephone Skills for Administrative and Front-Desk Professionals
Event Date 07/29/13   Pre-Order
Telephone Skills for Customer Service & Sales Professionals
Recorded On 06/23/11  
The Essentials of Front Desk Safety and Security
Recorded On 12/18/08  
The Essentials of Front Desk Safety and Security
Recorded On 02/10/12  
Understanding What Your Customer Really Wants
Recorded On 03/27/08  
Computer Tech, Desktop, Creative
Adobe Illustrator®: Illustrator for the Web and Interactive Design
Recorded On 05/21/12  
Adobe Illustrator®: Power Shortcuts & Techniques
Recorded On 03/16/12  
Adobe InDesign® Essentials: How to Get Started With Adobe InDesign
Recorded On 12/21/12  
Adobe® Creative Suite® 3 Tips and Tricks
Recorded On 08/25/10  
Creating a Social Media Strategy in 5 Simple Steps
Recorded On 07/15/10  
Creative Team-Building Ideas & Activities
Recorded On 04/07/11  
Design Essentials: Professional Color Selection and Management
Recorded On 06/05/12  
Getting Started With Microsoft Project®
Recorded On 01/18/12  
How to Build Microsoft® Access® Tables
Recorded On 02/19/08  
How to Get Started With Adobe® Photoshop®
Recorded On 06/12/12  
How to Get Started With Microsoft® Access®
Recorded On 10/18/12  
How to Get Started With Microsoft® Access®
Event Date 06/20/13   Pre-Order
How to Get Started With Microsoft® SharePoint
Recorded On 04/05/13  
How to Get Started With Microsoft® SharePoint
Recorded On 05/15/12  
How to Make Microsoft® Outlook® Work Harder for You!
Recorded On 06/25/08  
How to Make Microsoft® Outlook® Work Harder for You!
Recorded On 06/25/08  
How to Use Adobe® Acrobat®
Recorded On 06/04/12  
How to Use Adobe® Acrobat®
Recorded On 03/20/13  
How to Use Crystal Reports
Recorded On 03/08/12  
How to Use Crystal Reports
Event Date 06/11/13   Pre-Order
How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Recorded On 03/25/13  
How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Recorded On 05/16/08  
How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Recorded On 11/09/12  
How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Recorded On 06/14/11  
HTML for Beginners
Event Date 05/22/13   Pre-Order
Implementing a Social Media Strategy
Recorded On 07/29/10  
Internet & E-mail Monitoring: Developing Effective & Legally Sound Policies & Procedures
Recorded On 12/02/10  
iPads: Harnessing the Full Power of the Newest Must-Have Tool for Work!
Recorded On 08/01/11  
iPads: Harnessing the Full Power of the Newest Must-Have Tool for Work!
Recorded On 04/20/12  
Keys to Developing Effective E-Newsletters
Recorded On 11/30/11  
Making Sense of Web 2.0
Recorded On 06/23/10  
Managing Creative Talent
Recorded On 03/17/11  
Mastering Excel® Functions and Formulas
Recorded On 10/28/11  
Mastering Excel® Functions and Formulas
Recorded On 12/17/12  
Mastering Excel® Functions and Formulas
Recorded On 04/17/13  
Mastering Microsoft® Excel® Macros
Event Date 07/10/13   Pre-Order
Mastering Microsoft® Excel® Macros
Recorded On 05/02/08  
Mastering Microsoft® Excel® Macros
Recorded On 02/26/13  
Microsoft Excel 60-Minute CD-ROMS
Recorded On 12/01/09  
Microsoft Outlook®: Advanced Features and Functions
Event Date 05/30/13   Pre-Order
Microsoft Word®: Manipulating and Embedding Charts and Tables
Event Date 07/18/13   Pre-Order
Microsoft Word®: Manipulating and Embedding Charts and Tables
Recorded On 04/02/12  
Microsoft Word®: Tips and Techniques for Using Layout Tools
Recorded On 05/07/12  
Microsoft Word®: Tips and Techniques for Using Layout Tools
Recorded On 04/09/13  
Microsoft® Excel®: Creating Custom Visual Elements
Recorded On 05/24/12  
Microsoft® Excel®: Creating Custom Visual Elements
Recorded On 02/13/13  
Microsoft® Office® 2010: New Features and Smart Tips, Techniques, and Shortcuts
Event Date 07/30/13   Pre-Order
Microsoft® PowerPoint®: Smart Shortcuts and Expert Secrets
Recorded On 10/12/11  
Mobile Marketing for Beginners
Recorded On 10/13/11  
Organizing and Managing Data in Microsoft Excel®
Recorded On 03/14/13  
Organizing and Managing Data in Microsoft Excel®
Recorded On 06/28/12  
Outlook® Tips, Tricks & Techniques
Recorded On 07/21/10  
Outlook® Tips, Tricks & Techniques
Event Date 08/08/13   Pre-Order
Photoshop® Essentials: Design Effects for Intermediate to Advanced Users
Recorded On 04/05/12  
Photoshop® Essentials: Design Effects for Intermediate to Advanced Users
Recorded On 12/12/12  
Photoshop® Essentials: Photo Retouching and Restoration
Recorded On 05/01/12  
Photoshop® Essentials: Photo Retouching and Restoration
Recorded On 04/23/13  
Photoshop® Fundamentals: Keys to Better Graphics and Photos
Recorded On 01/09/12  
Photoshop® Fundamentals: Working with Channels and Masks
Recorded On 02/08/12  
Photoshop® Shortcuts and Tips for Beginners
Recorded On 12/06/10  
Professional Typography Tips and Tricks
Recorded On 02/21/12  
Search Engine Optimization
Recorded On 12/07/11  
Search Engine Optimization
Event Date 06/24/13   Pre-Order
Secrets to Building, Growing, and Managing Your Facebook® Fan Base
Recorded On 10/25/11  
The Beginner’s Guide to Google Analytics
Recorded On 09/13/11  
The Beginner’s Guide to Google Analytics
Recorded On 04/12/13  
The Secrets of Successful Blogs
Recorded On 03/07/11  
Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
Recorded On 01/16/13  
Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
Event Date 06/03/13   Pre-Order
Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
Event Date 06/03/13   Pre-Order
Twitter® Essentials
Recorded On 11/08/11  
Using Google+ for Business
Recorded On 07/16/12  
Using Pinterest for Marketing
Recorded On 01/25/13  
Windows® 7: Tips, Tricks, and Techniques
Recorded On 02/16/12  
Windows® 7: Tips, Tricks, and Techniques
Recorded On 05/01/13  
Working With Microsoft® Excel Solver
Recorded On 01/31/13  
Finance
2008 EEO-1 Reporting Compliance Update
Recorded On 07/21/08  
Bookkeeping Fundamentals
Recorded On 04/15/13  
Coping With Payroll Hot Spots
Recorded On 12/15/06  
Cut & Control Costs
Recorded On 08/03/10  
Fraud Detection & Prevention for Accounts Payable
Recorded On 02/01/11  
Fraud Detection & Prevention for Accounts Payable
Recorded On 03/15/12  
Getting Delinquent Accounts to Pay Up
Recorded On 05/09/12  
Getting Delinquent Accounts to Pay Up
Event Date 06/18/13   Pre-Order
How to Conduct a Competitive Pay Analysis
Recorded On 09/27/11  
How to Create a Payroll Procedures Manual
Recorded On 04/11/12  
How to Create a Payroll Procedures Manual
Recorded On 12/06/12  
Payroll Taxes 101
Recorded On 09/10/12  
Payroll Taxes 101
Event Date 05/23/13   Pre-Order
Records Retention, Retrieval & Destruction for Accounts Payable
Recorded On 10/16/12  
The Essentials of Bankruptcy Law for Collection Professionals
Recorded On 10/27/10  
The Management System
Recorded On 09/09/09  
Understanding and Complying With the Fair Debt Collection Practices Act
Event Date 08/12/13   Pre-Order
What’s Taxable
Recorded On 02/28/13  
Human Resources
Bulletproof Documentation
Recorded On 04/26/12  
COBRA Compliance
Recorded On 02/20/13  
Contractor or Employee? How to Know the Difference
Recorded On 09/16/11  
Crisis Planning for Human Resources
Event Date 07/11/13   Pre-Order
Developing Effective Dress Code Policies
Event Date 05/31/13   Pre-Order
Developing Effective Dress Code Policies
Recorded On 06/29/12  
Emergency Response & Disaster Planning
Recorded On 02/10/11  
Exempt vs. Nonexempt: Understanding FLSA's Classification Standards
Recorded On 01/28/13  
FMLA and Military Leave
Event Date 06/27/13   Pre-Order
Fundamentals of Paid-Time-Off Policies In Today’s Workplace
Recorded On 04/02/13  
Fundamentals of Paid-Time-Off Policies In Today’s Workplace
Recorded On 08/21/12  
Health Savings Accounts
Recorded On 04/10/13  
HIPAA Compliance Update: Changes You Need to Know
Event Date 07/19/13   Pre-Order
How to Avoid Wrongful Termination Lawsuits
Recorded On 04/29/13  
How to Avoid Wrongful Termination Lawsuits
Recorded On 11/01/11  
How to Conduct Effective Interviews
Event Date 08/01/13   Pre-Order
How to Conduct Effective Workplace Investigations
Recorded On 03/28/13  
How to Conduct Effective Workplace Investigations
Recorded On 08/09/12  
How to Conduct More Effective Performance Evaluations
Recorded On 05/01/08  
How to Control Workers’ Compensation Costs
Event Date 06/04/13   Pre-Order
How to Control Workers’ Compensation Costs
Recorded On 07/20/10  
How to Handle Tricky Employee Absenteeism Problems
Recorded On 09/08/11  
How to Identify and Eliminate Unconscious Bias and Discrimination in the Workplace
Recorded On 12/03/12  
How to Legally Terminate Employees
Recorded On 08/14/08  
How to Use Social Media to Recruit High-Quality Employees
Recorded On 01/19/12  
I-9 Reporting and Compliance
Event Date 06/13/13   Pre-Order
Immigration Law Compliance
Recorded On 01/18/10  
Keys to Effective Employee Orientation
Event Date 06/19/13   Pre-Order
Keys to Legally Sound Feedback, Discipline & Termination
Recorded On 05/09/08  
Legal Dos and Don’ts of Interviewing & Hiring People
Recorded On 09/04/08  
Managing Employee Leave & Absenteeism
Recorded On 01/28/10  
Measuring HR’s Impact: Metrics that Matter Most
Recorded On 01/24/13  
Mental Illness & Depression Under the ADA
Recorded On 10/24/12  
Non-Compete Agreements
Recorded On 06/20/12  
Overcoming Employee Resistance to Change
Recorded On 05/20/08  
Practical HIPAA Compliance Training
Recorded On 02/07/13  
Preventing & Handling Workplace Violence
Recorded On 05/10/11  
Preventing Discrimination, Leave & Harassment Lawsuits
Recorded On 04/07/10  
Promoting Sensitivity and Tolerance in the Workplace
Recorded On 06/15/11  
Records Management, Retention, and Destruction for Administrative Professionals
Recorded On 09/19/11  
Records Retention & Destruction for Human Resources
Recorded On 05/15/13  
The ADA Amendments Act
Recorded On 08/27/09  
The Essentials of Effective Employee Handbooks
Recorded On 03/30/11  
The Human Resources Compliance Audio Series
Recorded On 06/29/09  
The Ins & Outs of Effective HR Policies
Recorded On 03/02/11  
The Manager’s Guide to Handling Employee Conflict
Recorded On 05/03/11  
The Pension Protection Act of 2006 - Dramatic 401(k) Changes Are Here
Recorded On 01/25/07  
Untangle the Triangle: FMLA, Workers’ Comp, and ADA
Event Date 06/27/13   Pre-Order
Untangle the Triangle: FMLA, Workers’ Comp, and ADA
Recorded On 02/23/11  
Variable Compensation: Using a performance-based strategy to motivate and retain your best employees
Recorded On 04/12/11  
Wage and Hour Land Mines in a 24/7 Connected World
Recorded On 04/24/12  
Wage and Hour Land Mines in a 24/7 Connected World
Event Date 07/16/13   Pre-Order
What's Working in Workplace Wellness Programs
Recorded On 05/07/13  
Workplace Wellness Programs: What Works? What Doesn’t?
Recorded On 04/05/11  
Writing and Enforcing Affirmative Action Policies
Recorded On 03/07/12  
Writing and Enforcing Affirmative Action Policies
Event Date 07/25/13   Pre-Order
Management & Supervision Skills
8 Traits of High-Integrity Leaders
Recorded On 11/21/11  
A Manager’s Guide to Communicating Unpopular Decisions & Changes
Recorded On 06/27/12  
A Manager’s Guide to Communicating Unpopular Decisions & Changes
Recorded On 05/06/13  
Assertiveness Skills: A Guide to Positively Successful Communication
Recorded On 10/28/10  
Bad News Performance Reviews
Recorded On 03/22/12  
Basic Supervision Skills
Recorded On 05/22/08  
Building Cooperation & Trust with Your Employees
Recorded On 04/22/08  
Building Trust & Cooperation Across Organizational Lines
Recorded On 11/16/10  
Building Trust & Cooperation Across Organizational Lines
Recorded On 07/28/11  
Creating an Innovative Culture
Recorded On 09/30/11  
Creating Stretch Goals That Challenge and Motivate Employees
Recorded On 05/17/12  
Creative Strategies for Training the Unmotivated or Reluctant Learner
Recorded On 06/04/08  
Creative Team-Building Ideas & Activities
Recorded On 06/05/08  
Dealing With the Dreaded “C” … Conflict in the Workplace
Event Date 06/14/13   Pre-Order
Dealing With the Dreaded “C” … Conflict in the Workplace
Event Date 06/14/13   Pre-Order
Delegation Skills for Managers & Supervisors
Recorded On 09/08/10  
Developing a Success Mind-Set
Event Date 06/21/13   Pre-Order
Developing a Success Mindset
Event Date 06/21/13   Pre-Order
Developing Your Leadership Voice: How to Be an Effective Communicator Who Gets Results
Recorded On 05/14/13  
Developing Your Leadership Voice: How to Be an Effective Communicator Who Gets Results
Recorded On 06/13/11  
Effective Criticism & Discipline Skills for Managers
Recorded On 02/27/12  
Effective Criticism & Discipline Skills for Managers
Recorded On 06/19/08  
Emotional Intelligence for Teams
Recorded On 09/06/12  
Employee Engagement 101
Recorded On 09/12/11  
Employment Law for Managers
Recorded On 11/17/08  
Enforcing Employee Wage Garnishments
Recorded On 02/02/11  
Essential Communication Skills for Managers
Recorded On 07/14/08  
Generating Solid Sales Leads & Referrals
Recorded On 10/19/11  
Getting Results Without Authority
Recorded On 11/30/10  
Group Goal-Setting & Project Planning
Recorded On 10/07/11  
Handling Personality Clashes in the Workplace
Recorded On 12/04/12  
High-Powered Strategies for Innovative Problem Solving & Decision Making
Recorded On 03/12/08  
How to Be a Motivating Manager
Recorded On 09/10/08  
How to Be an Inspirational Leader
Recorded On 10/26/11  
How to Conduct Effective Meetings
Recorded On 03/15/11  
How to Deal With Office Politics
Recorded On 08/02/11  
How to Effectively Lead Interdepartmental Work Teams
Recorded On 04/28/11  
How to Effectively Supervise Off-Site Employees
Recorded On 07/13/12  
How to Effectively Supervise Off-Site Employees
Recorded On 04/08/13  
How to Facilitate Meetings Effectively
Event Date 05/21/13   Pre-Order
How to Facilitate Meetings Effectively
Recorded On 06/09/11  
How to Give Effective Performance Feedback to Employees
Recorded On 05/19/11  
How to Give Effective Performance Feedback to Employees
Event Date 06/25/13   Pre-Order
How to Give Effective Performance Feedback to Employees
Event Date 06/25/13   Pre-Order
How to Grow Your E-mail List
Recorded On 12/13/06  
How to Handle Difficult People
Recorded On 07/16/08  
How to Handle Emotionally Charged Situations in the Workplace
Recorded On 06/25/08  
How to Handle Emotionally Charged Situations in the Workplace
Event Date 05/28/13   Pre-Order
How to Handle Emotionally Charged Situations in the Workplace
Recorded On 09/22/11  
How to Handle Employee Excuses
Recorded On 06/07/12  
How to Hold Highly Effective Virtual Meetings
Recorded On 11/14/11  
How to Keep Your Employees Engaged & Inspired
Recorded On 02/03/11  
How to Make Sure You Keep Your Best and Brightest
Recorded On 04/04/12  
How to Manage a Virtual Team
Recorded On 08/09/11  
How to Manage Priorities & Time
Recorded On 01/21/11  
How to Plan Successful Events
Recorded On 11/03/11  
How to Prevent Employee Burnout
Recorded On 07/07/10  
How to Provide Effective Employee Discipline
Recorded On 05/14/08  
How to Reach Agreement … When You Really Don’t Agree With Someone
Recorded On 06/27/11  
How to Successfully Manage People in a Tough Business Climate
Recorded On 01/21/09  
How to Supervise People
Recorded On 01/28/11  
How to Write Effective Job Descriptions … in Half the Time!
Recorded On 06/26/08  
Implementing Job Rotation and Cross-Training for Your Team
Recorded On 02/23/12  
Improving Mediocre Employee Performance
Recorded On 10/31/11  
Increasing Performance and Creativity Through Employee Engagement
Event Date 07/15/13   Pre-Order
Keeping Your People Revved in Tough & Uncertain Times
Recorded On 01/08/09  
Keys to Improving Employee Accountability
Recorded On 11/09/11  
Keys to Improving Employee Accountability
Event Date 05/29/13   Pre-Order
Keys to Turning Employee Interviews Into Conversations
Recorded On 05/06/08  
Leadership Lessons From North America’s Best Places to Work
Recorded On 04/25/13  
Leadership Skills for Women in Management
Recorded On 12/13/10  
Leadership Solutions for: When You’re the Boss – But You Have Limited Control
Recorded On 08/13/12  
Low-Cost & No-Cost Ways to Motivate Employees
Recorded On 01/22/09  
Making a Seamless Transition Into Management
Recorded On 01/13/10  
Management Skills for Today’s Busy Administrative Professionals
Recorded On 08/04/11  
Management Skills for Today’s Busy Administrative Professionals
Recorded On 04/01/13  
Managing Cross-Generational Teams
Recorded On 11/01/10  
Managing Employees Who Are Stretched to the Max
Recorded On 09/20/11  
Managing Employees Who Have Rotten Attitudes or Lousy People Skills
Recorded On 10/17/11  
Managing Temporary Workers, Contractors & Consultants
Recorded On 12/06/11  
Motivating Your Sales Team to Aim High and Think Big
Recorded On 05/18/11  
Overcoming Barriers That Halt Employee Productivity
Recorded On 08/18/10  
Preparing High-Potential Employees for Leadership
Recorded On 01/23/12  
Preparing High-Potential Employees for Leadership
Recorded On 09/14/12  
Quick and Easy Ways to Give Your Employees What They Crave: FEEDBACK!
Recorded On 02/14/13  
Setting Clear Goals & Performance Expectations for Employees
Recorded On 10/20/10  
Setting Clear Goals & Performance Expectations for Employees
Event Date 08/07/13   Pre-Order
Simple, Smart, and Low-Cost Ways to Recognize & Reward Employees
Recorded On 12/15/10  
Straight Talk for Unproductive and Underperforming Employees
Recorded On 06/07/11  
Success Strategies for the Introverted Leader
Recorded On 11/15/12  
Success Strategies for the Introverted Leader
Event Date 07/09/13   Pre-Order
Succession Planning
Recorded On 04/16/08  
Super Sales Strategies: Overcoming Price Resistance
Recorded On 11/16/11  
The Art of Striking Great Deals with Vendors & Suppliers
Recorded On 01/27/11  
The Basics of Effective Project Management & Execution
Recorded On 04/30/13  
The Manager’s Guide to Overcoming Barriers to Execution
Event Date 06/12/13   Pre-Order
The Manager’s Guide to Overcoming Barriers to Execution
Recorded On 07/19/11  
The Manager’s Role as Teacher and Trainer
Recorded On 02/27/13  
The Outstanding Manager CD Training Collection
Recorded On 07/01/09  
The People Side of Project Management
Recorded On 07/20/11  
The Secrets of Building Team-Player Thinking
Recorded On 10/26/10  
The Secrets of People-Centered Leadership
Recorded On 11/07/11  
The Supervisors’ Guide to Giving On-Target Directions, Helpful Feedback, & Constructive Criticism
Recorded On 07/10/12  
The Supervisors’ Guide to Giving On-Target Directions, Helpful Feedback, & Constructive Criticism
Recorded On 04/16/09  
Top 10 Management Survival Skills for First-Time Supervisors
Recorded On 10/01/12  
Top 10 Morale Improvement Strategies
Recorded On 06/13/12  
Top 10 Morale Improvement Strategies
Recorded On 10/11/11  
Turning Around Bad Employee Behavior
Recorded On 09/26/11  
Turning Around Bad Employee Behavior
Recorded On 03/06/08  
Understanding Generations X and Y
Recorded On 12/13/12  
Understanding Your Employee’s Rights: A Training Program for Managers
Recorded On 10/15/12  
Working Successfully With High-Maintenance People
Recorded On 01/26/12  
Self-Improvement
Bill Capodagli presents ... Innovate the Pixar Way
Recorded On 03/04/10  
Bill Capodagli Presents The Disney Way
Recorded On 03/13/07  
Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08  
Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08  
Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08  
Bill Capodagli Presents, Leadership - “The Disney Way”
Recorded On 03/31/08  
Breaking Bad Communication Habits
Recorded On 04/04/13  
Building Memory Skills
Event Date 08/16/13   Pre-Order
Business Etiquette 101
Recorded On 03/28/11  
Communicating With Power & Influence
Recorded On 10/13/10  
Confidence & Assertiveness Skills for Women
Recorded On 02/15/11  
Confidence, Credibility, and Influence Skills for Women
Recorded On 08/19/09  
Conflict & Confrontation Skills for Women
Recorded On 07/11/11  
Conflict & Confrontation Skills for Women
Recorded On 04/13/12  
Creating a Professional Development Plan
Recorded On 02/14/12  
Creating Balance & Letting Go of Stress
Recorded On 04/17/08  
Critical Thinking & Problem Solving Skills
Event Date 07/17/13   Pre-Order
Critical Thinking & Problem Solving Skills
Recorded On 12/15/09  
Developing a Perpetually Positive Attitude
Recorded On 05/04/12  
Developing a Perpetually Positive Attitude
Recorded On 02/11/13  
Developing Trust and Respect in the Workplace
Recorded On 07/07/11  
Dr. Cherie Carter-Scott on Overcoming Negativity in the Workplace
Recorded On 07/21/08  
Dr. Joseph Michelli on The Starbucks Experience
Recorded On 06/20/07  
Entrepreneurial Thinking for Employees
Recorded On 01/11/11  
Establishing and Maintaining Clear Boundaries
Recorded On 08/10/12  
Ethics in the Workplace
Recorded On 05/23/11  
Extinguishing Burnout & Eliminating Job Overload
Recorded On 04/14/11  
Featuring Dr. Barbara E. Bund on The Outside-In Corporation
Recorded On 02/23/07  
Finding Your Purpose & Passion
Recorded On 04/11/13  
Going Green at Work
Recorded On 09/30/08  
Handling Information Overload
Recorded On 09/01/11  
How to Be an Idea Machine
Recorded On 01/06/12  
How To Coach Your Team To Exceptional Performance … the Coach Joe Way
Recorded On 05/13/08  
How to Create Attention-Grabbing Designs
Event Date 07/23/13   Pre-Order
How to Create Attention-Grabbing Designs
Recorded On 08/29/11  
How to Develop Effective Presentations
Recorded On 06/22/11  
How to Go From Drained to Energized
Recorded On 01/20/12  
How to Handle Emotions Under Pressure
Recorded On 06/08/11  
How to Prevent Identity Theft In Your Organization
Recorded On 09/25/07  
How to Write Copy That Sells
Recorded On 06/27/07  
Leonard Saffir Presents PR on a Budget
Recorded On 06/04/07  
Managing Chaos and Pressure at Work
Recorded On 02/06/12  
Mastering the Secrets of Persuasive Communication
Recorded On 12/07/10  
Overcoming Sales Objections
Recorded On 03/23/11  
Power Tips & Shortcuts for Creating Microsoft® Excel® Charts and Graphs
Recorded On 06/11/08  
Proactive Career Management
Recorded On 02/02/12  
Proactive Career Management
Recorded On 09/18/12  
Public Speaking Without Fear
Recorded On 12/05/12  
Secrets to Getting Your Workplace REVVED!
Recorded On 01/23/08  
Secrets to Getting Your Workplace REVVED!
Recorded On 01/23/08  
Secrets to Getting Your Workplace REVVED!
Recorded On 07/27/09  
Secrets to Reducing Your Stress at Work
Recorded On 07/01/08  
Self-Improvement 101
Recorded On 09/20/12  
Striking a Healthy Work/Life Balance
Recorded On 06/30/11  
The 7 Dos and Don’ts of Building Your Professional Image
Recorded On 03/21/12  
The Basics of Pay-Per-Click Advertising on Google, Bing, and Yahoo
Recorded On 01/01/00  
The Extraordinary Benefits of Positive Thinking & Self-Talk
Recorded On 10/10/11  
The Life Balance System for Women
Recorded On 08/05/09  
The Optimism Course
Recorded On 08/14/12  
The Quick and Easy Way to Create Microsoft® PowerPoint® Presentations
Recorded On 06/19/08  
The Sales Professional’s Guide to Using LinkedIn® and Twitter®
Recorded On 09/29/11  
The Secrets to Lasting Personal Change
Event Date 06/26/13   Pre-Order
The Working Woman's Guide to Creating Balance & Letting Go of Stress
Event Date 06/17/13   Pre-Order
The Working Woman's Guide to Creating Balance & Letting Go of Stress
Event Date 06/17/13   Pre-Order
The Working Woman's Guide to Creating Balance & Letting Go of Stress
Recorded On 11/19/10  
The Working Woman's Guide to Creating Balance & Letting Go of Stress
Recorded On 06/25/12  
Top 10 Public Speaking Mistakes & How to Avoid Them
Recorded On 11/02/10  
Time & Project Management
How to Effectively Support Multiple Bosses
Recorded On 07/06/11  
Time Management Techniques for Remote and Virtual Employees
Event Date 07/12/13   Pre-Order
Time Management Tips
Recorded On 12/01/10  
Using Your BlackBerry® to Boost Your Productivity
Recorded On 08/23/11  
Training & Team Building
Collaboration Skills in the Workplace
Recorded On 08/10/11  
Creating Stronger Workplace Teams: Communicating for Results
Recorded On 07/23/08  
Warehouse, Purchasing, OSHA
OSHA Record-keeping Compliance
Recorded On 03/21/13  
OSHA Record-keeping Compliance
Recorded On 11/15/11  
OSHA-Compliant Safety Training
Recorded On 12/07/05  
The Golden Rules of Accurate Inventory Counts
Recorded On 11/15/06  

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Business Grammar Tips, Tricks, & Techniques
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Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
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Secrets for Selling Over the Phone
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Legal Dos and Don’ts of Interviewing & Hiring People
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