Getting peak results from others isn’t easy. And when an employee has weak interpersonal skills or a crummy attitude, your job only gets tougher.
Top-performing teams share one very important trait: Team members work effectively together.

As a manager, you know that getting a team to get along doesn’t happen by magic. It takes strong leadership and coaching from you, because when you have even one employee with weak people skills … or worse, a lousy attitude … team performance suffers.

 
Don’t give up! Get the help you need to turn these employees into valued team players.

This dynamic and insightful training gives you straightforward solutions for managing employees who struggle with people skills and for dealing head-on with those whose attitudes just plain stink!

You’ll learn how to build rapport with your employees and “hear” what they’re really trying to say through their behavior. You’ll get solid tools for helping employees see themselves as others see them. And you’ll master surefire techniques that can transform these once-difficult employees into satisfied, cooperative, productive members of the team.

Employees who don’t know how to get along with others — or worse yet, WON’T get along with others — make life hard for everyone around them, especially you, their manager.

Purchase this CD today and end your frustrations for good!

What You’ll Learn:

• Where “people skills” go bad:  Top mistakes that sour relationships — and how to avoid them
• Learn the four personality types and how to work with each
• Personality types that might be misperceived as being people-skill-deficient
• The manager’s role in directing employees whose interpersonal skills are weak: Coaching them to interact more effectively with others
• Understanding the root causes of bad attitudes: Top techniques for managing employees with lousy attitudes
• To feel listened to is to feel valued:  How to make employees feel “heard”
• Recognizing the crucial role you play in driving your team’s effectiveness

Your Trainer: Drew Stevens, Ph.D.

When “Doctor” Drew speaks, managers and supervisors around the globe profit immediately! An internationally acclaimed speaker, consultant, motivator, and trainer, Drew Stevens literally wrote the book on improving employee performance. Two of his publications, Magnetic Leadership and Little Book of Hope: Breaking the Hurdles of Mediocrity, have helped thousands of frustrated managers and supervisors — just like you — to coach, counsel, and mentor even the most difficult employees to reach heights of productivity they could never have believed possible before the Doctor came into their lives.

On this training CD, Drew will demonstrate how to quickly and effectively deal with unacceptable employee behavior; turn around the most incorrigible employee; and foster a true sense of camaraderie throughout your team or department — even your organization as a whole! After all, he’s done it for a who’s who list of clients that includes Morgan Stanley, the Bank of Tokyo, Bayer, Abbott Laboratories, the U.S. Postal Service, American General Insurance, and others!

Don’t miss your opportunity to learn from one of the most gifted speakers you will ever have the pleasure to hear — even if only for an hour!