Wouldn’t it feel great to say good-bye to the stress, frustration, anxiety, and anger that you associate with conflict?
Like it or not, conflict in the workplace is a given, from personality clashes to people butting heads over different points of view. When resolved quickly with a positive approach, conflict can be an opportunity for growth and better understanding among those involved.

But left unresolved, conflict can drain your productivity, waste your time, destroy important working relationships, make your workday miserable, damage your health – and sabotage your career success.
That’s why it’s so critical that all professional women have the chance to learn the proven techniques for handling conflict and confrontation found only on this training CD.
You’ll discover how to diagnose disagreements to understand what’s really going on; gain solid how-to’s for confronting others in a calm, professional manner; and master techniques for getting your point across without getting angry or tongue-tied.

You’ll gain skills that will benefit you throughout your entire career – not a bad return on a minimal investment of time and money. Your ability to work through disagreements productively and handle confrontation professionally will put you head and shoulders above others and earn you the respect of everyone around you.
So what are you waiting for? Take an empowering step and purchase this CD right now. We guarantee you’ll be glad you did!

What You’ll Learn:

• Tips for diagnosing the disagreement: discovering what’s REALLY going on
• Why techniques like pouting, the silent treatment, and other negative responses do more harm than good
• Big dos and don’ts during conflict and confrontations
• Stop, listen, think: how to avoid overreacting
• Tips for regaining control if you feel tears coming or your voice quavering
• How to follow up once the confrontation is over
• And more!
  

Your Trainer: Sheryl Benzon
No one knows more about defusing conflict in the workplace—and the special challenges women face when dealing with it—than your trainer for this one-hour CD training, Sheryl Benzon. A licensed psychotherapist who has spent years in the corporate world with some of the world’s most recognizable companies, Sheryl blends a clinical approach to human relations with a real-world outlook on employee interaction.

Sheryl is known for her high energy and humorous teaching style; any session you have with her will become one of your most memorable training experiences … And on this CD, Sheryl will help you master the conflict-resolution techniques she’s used during her highly successful career promoting peace and productivity in even the most dysfunctional business environments.