Dots
  Sid Kemp, PMP, Presents Perfect Solutions for Difficult Employee Situations
Learn to effectively solve sticky situations with confidence and ease!

Recorded on: 05/15/07

Dots


Join Sid Kemp and learn how to handle tough employee situations in a cool, calm, and professional manner.
From underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations provides simple but powerfully effective techniques for solving any situation your employees throw your way. In this insightful resource, noted author and management guru Sid Kemp takes you inside the minds of your employees and identifies key communication skills you need to eliminate problems when possible — and prepare you for what to do when they do arise.

Sid has captured the imaginations of thousands of professionals throughout his speaking career and rightly so. His real-world spin on some of the most out-of-this-world employee scenarios helps you respond to even the most difficult or uncomfortable situations and treat employees with sensitivity and concern.

It's the perfect solution for not so-perfect employee situations
You'll learn the top methods that managers are using to overcome difficult hot-button situations, emotional encounters, and other unusual scenarios you face when managing people. With the skills you learn here, there isn't an employee situation that you won't be able to handle!

Kemp's world-famous wit and humor will not only entertain and inform, but will also boost your know-how and confidence when it comes to dealing with hot-button employee issues. Don't miss your chance to learn from the master ... purchase this resource today!

 

 


You’ll learn …

Rising Up and Delivering the Perfect Solution
Every Time

  • Why coaching-style management is your most effective weapon against unproductive or destructive behavior
  • Eliminate your most common employee issues with tips that everyone can — and SHOULD — use!
  • Identifying and preventing your own mistakes and behaviors that create more difficult situations in your department
  • Unleashing your managerial "green thumb" to cultivate a highly effective team

Why the Perfect Solution for Each Difficult Situation
Is Spelled "Y-O-U"!

  • Active listening strategies that guarantee your employees know that you're listening — and hearing — what they have to say
  • How to talk to your employees without ruffling feathers, squashing morale, killing productivity, or boring them to tears!
  • Simple steps for making a true connection with your team, even when you feel that you're not a "people person"
  • How to keep your cool when a difficult situation happens — AGAIN!?!

Too Hot to Handle Alone – When to Call In
the Cavalry

  • Specific instances when mediation and arbitration can be a manager's best friend
  • Times when your HR department is a life-saver and times when they're just a crutch
  • At what point do you bring in legal counsel? Find out here!
  • In the "Age of HIPAA": What every manager needs to know to safely and legally detect and deal with drug abuse, addiction, chronic illness, and mental problems

 

About Your Trainer: Sid Kemp
One of the most respected business consultants and authors in the country today, Sid Kemp reassures his audiences that he has been “in every embarrassing situation you can imagine — and a few you don't want to think about" in his career as a manager and executive. Sid is direct, frank, and unapologetic when discussing his love of analyzing today's American workers and figuring out what makes them tick. His keen insight has helped thousands of successful managers deal with and prevent difficult employee situations from getting out of hand.

Sid has written eight books, including the Amazon.com bestseller, Entrepreneur Magazine's Ultimate Guide to Project Management, as well as Project Management Demystified andPerfect Solutions for Difficult Employee Situations.His clients include the Texas State Auditor's Office, Sempra Energy, J. P. Morgan Investment Bank, and the U.S. Nuclear Regulatory Commission among others.

Sid is one of the most highly requested trainers in the business today and we're thrilled to give you the opportunity to learn from the expert himself. His dynamic delivery style and sense of humor will keep you and your fellow participants on the edge of your seats. Don't miss this chance to learn the top communication skills and management strategies you need to lead today's worker.

 


 

Audio - CD
Item #: 89211
Price: $229.00



Check PC System Requirements

All transactions are processed through an
encrypted secure socket layer (SSL).



Find seminars in your area



National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


Problems using our site? Contact us at webmstr@natsem.com
or call Customer Service at 1.800.258.7246