Join Bill Capadagli for an incredible opportunity to uncover the secrets behind creating a truly inspired, successful organization
Success isn’t magic. It’s systematic. It comes from passionate leadership and relentless pursuit of a long-term foundation for excellence. What better business model to follow than that of the phenomenal Walt Disney … an industry titan with a gift for innovation. Now you can learn the inside story on this inspiring CD with Bill Capodagli, a Disney expert and co-author of The Disney Way: Harnessing the Management Secrets of Disney in Your Company.

Behind the scenes at Disney is where the real vision begins. Disney excels because of its dynamic commitment … to customers and to employees. Capodagli shares the enlightening secrets that turn customers into “guests” and into long-term relationships. You’ll also see how to foster a fun team atmosphere for your employees — one that energizes their talents and ideas. You’ll see “wow” in action and come away with a renewed passion for the possibilities within your own organization.

Forget the fluff and frivolity of other feel-good management programs. Capodagli showcases precise strategies that are easily adapted and adopted. The four-pillared philosophy (Dream, Believe, Dare, Do) that fuels Disney’s success will work for any organization, any business, any industry of any size. Understanding the hows and whys will allow you to tailor your own pathway to success. You’ll also see how other companies have applied The Disney Way with amazing results.

What’s worked for Disney can work for you. It’s that simple. If you’re ready to take your organization to the next level, exceed your customers’ expectations, and build a dynamic team, then you can’t miss this training CD. The Disney Way is the opportunity you’ve been waiting for.

• Dream: Creating an organization where employees and teams are motivated to achieve long-term goals in an environment of mutual respect and trust
• Believe: Creating an environment where employees are capable of creating magical moments for customers
• Dare: Transforming the customer experience from a commodity to a unique and memorable experience
• Do: Creating a customer-centric organization

Your Trainer: Bill Capodagli

A serious student of excellence, Bill Capodagli has a thriving success story of his own. The original edition of The Disney Way, which Capodagli co-authored, was awarded the coveted “Best Business Book of the Year” by Fortune magazine and is now published in eight languages. He is also the co-author of The Disney Way Fieldbook, which provides action plans for instilling Disney's vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. Capodagli even co-authored the popular book, Leading at the Speed of Change: Using New Economy Rules to Transform Old Economy Companies.

The prolific best-selling author has nearly three decades of management consulting and corporate research expertise. As managing partner of Capodagli Jackson Consulting, he brings dynamic managerial experience and graduate-level teaching experience to the firm.

Ever practical, Capodagli’s style is also passionate and hard-hitting. He is currently the most requested speaker in the U.S. on Walt Disney’s original success and leadership principles. This CD training is a rare opportunity to hear directly from Capodagli.

“This book is about the real magic: Stimulating and harmonizing the collective energy of your people.” —Ken Blanchard, best-selling author of The One Minute Manager