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  The Manager’s Guide to Handling Employee Conflict
Don’t let quarrels drain productivity. Learn the secrets to solving disagreements that will leave everyone satisfied.

Recorded on: 05/03/11

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Nobody likes conflict. But when you gather people with different personalities, needs, and desires, clashes are sometimes inevitable. Left unchecked, employee conflict can divide your staff, destroy productivity, and lead to low morale. As a manager, it’s something you cannot afford to ignore.

But the dilemma: if you’re not skilled in conflict resolution, you can end up making things worse. It’s a tricky situation, one that calls for tact and finesse. If you’re not 100% confident in your ability to solve disagreements, then you won’t want to miss The Manager’s Guide to Handling Employee Conflict.

Designed for busy professionals like you, this one-hour Webinar will give you all the conflict resolution skills you need, without wasting your precious time.

Find solutions and compromises everyone can live with — we’ll show you how.
In conflict resolution, you need to find that elusive gray area that leaves both parties feeling happy with the outcome. But how do you get people to meet halfway?

There’s only one thing to do: sign up for The Manager’s Guide to Handling Employee Conflict. Jam-packed with expert strategies for rooting out disagreements and conflicts, this one-hour course will help you find compromises that benefit everyone, every time.

And while we can’t promise you that this training will make you the next Henry Kissinger, we can promise you’ll find better solutions to conflicts, meaning better results from your team.

Learn how to spin conflicts to your benefit — Enroll now!
Conflicts between employees don’t always have to be a negative thing. If they’re handled in a healthy way, conflicts can actually benefit your organization by leading to new solutions, approaches, and growth. But if you handle them wrong, they can foster discontent and resentment.

You can’t afford to take chances — sign up for The Manager’s Guide to Handling Employee Conflict and learn the strategies you need to make sure you’re handling employee clashes the right way.

A Glance at Your Agenda:

  • The root causes of employee conflict: identifying conflicts before they arise
  • When to step in and when to let things work themselves out
  • The basics of conflict resolution and the 3 types of solutions
  • Establishing ground rules and getting both parties to respect them
  • Finding the right strategy for solving the conflict
  • Spotting common ground: negotiating for maximum results
  • How to address the concerns of both parties
  • Finding a solution everyone can live with

 


CD-ROM
Item #: 1832296
Price: $179.00



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