Emotional control is vital to your success at work and in life
Maybe it’s the pressure and anxiety that are coming from a turbulent economy … major changes at work … someone else’s negative attitude, or the anxiety that comes with incredible workloads. Whatever it is, you must have the skills it takes to handle your emotions under pressure. Because when you do “lose it,” you’re damaging your professional (and sometimes personal) relationships and your reputation.

End self-defeating reactions that ruin your credibility
How much time do you spend doubting your reactions? How much energy do you waste going over situations again and again in your head? Now’s the time to prove to your organization how valuable you are. This Conference gives you dozens of on-the-spot responses and techniques for taking control of tough situations — for positive results!

Get the skills you need to handle your emotions with more confidence and less stress
When you attend, you’ll learn how to handle anger … how to overcome reactions like tears and self-pity. You’ll learn how to deal with others’ emotions. You’ll get tips for keeping stress and burnout at bay. You’ll also learn the 3-step A.C.E. method of conflict resolution.

But that’s only the beginning. With these incredible techniques and strategies, you’ll reduce your stress and anxiety … you’ll boost your confidence and credibility. Enroll now to learn how to handle your emotions under pressure.

What You’ll Learn:

• The positive and negative effects of emotion in the workplace
• Changing how you respond, even when your mind doesn’t want to
• How to neutralize paralyzing emotions
• Overcoming tears, anger, rage, and self-pity
• The 3-step A.C.E. method of conflict resolution
• How-to’s for dealing with backstabbing, gossip, and resentment
• Active listening skills guaranteed to give you the upper hand
• 3 ways to easily deal with the big “A” – anger
• Stress and burnout: tips for keeping them at bay

Your Trainer: Deidre Dutcher

Deidre Dutcher is a nationally recognized career trainer and advisor, and no one understands the role emotions play in the workplace like she does. Her in-the-trenches experience provides real-world solutions and techniques that her attendees can use immediately. In fact, you may have read her articles featured in Business Strategies Magazine.

Deidre is a gifted and motivating trainer. She has a heart for people that comes through her training loud and clear. Truly skilled at her craft, she’s worked with organizations including Kodak, Bank of America, and Wyeth Pharmaceutical.

You have the opportunity to learn how to handle your emotions for greater success. Don’t miss this chance to learn these skills from a true expert. Purchase this training today!