If you’re sick and tired of putting up with ongoing employee performance and behavior problems — help is here!
When your employees exhibit behavior problems, it is your job as a manager to deal with them. Ignoring it is not an option as that will only bring more headaches down the road. So, you must deal with the unacceptable behavior — confidently, thoroughly, and legally.

Confront the unacceptable behavior head-on — we’ll show you how!
In just one hour listening to this CD, you will gain strategies to turn around the most common behavior problems.

You’ll learn how to effectively confront the most difficult situations and manage in a way that facilitates productivity and positive behavior. You will learn what you should and shouldn’t say; how to become more comfortable when dealing with emotionally charged confrontations; and how to prevent unacceptable behavior from infecting your workplace in the future.

Your integrity as a leader is on the line.
Supervisors and mangers who don’t know how to handle employee behavior problems are viewed by everyone as ineffective. Don’t let underperforming employees impugn your reputation with your other employees … your colleagues … even your boss.

When you know how to effectively handle problem behaviors, your confidence as a leader and manager will soar almost as high as your department’s productivity! So take the first step in taking charge … Purchase this CD today!

What You’ll Learn

• The secrets to handling troublemakers, attitude problems, know-it-alls, and rule breakers
• How to establish a work environment where positive behavior is routine
• From anger to tears: How to feel more comfortable dealing with employee emotions
• Corridor Confrontation: What it is and how to avoid it
• The ECS approach to avoiding buildups that can result in blowups
• The two times you definitely want to put off confronting an employee
• How to rid yourself of confrontation fears and assertively address problem-employee behavior
• Legal considerations: What you should and shouldn’t say when addressing unacceptable employee behavior

Your Trainer: James Jeffley
We’re excited to announce that internationally renowned management guru James Jeffley will be leading this CD training. James has built an unparalleled reputation throughout the United States, Canada, the United Kingdom, and Australia by helping managers like you learn to stop unacceptable employee behavior before it destroys their departments’ productivity forever!

James uses the keen insight he has gathered in his own highly successful executive management career to help businesspeople around the globe become firm but fair managers, supervisors, and team leaders. Like it or not, your image as a manager will be judged by how effectively and decisively you deal with your difficult employees. James will offer you a proven and practical blueprint for management success in just one hour through this CD training.

An award-winning speaker and trainer, James will pack more useful management strategies into the hour you spend with him than most other trainers could do in a day or two. Is it worth one hour of your time to eliminate the frustration you feel toward problem employees and give your credibility the ultimate boost? Purchase this CD today and your answer will definitely be, “You Bet!”