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QUIZ: What's Your Calmness Factor?

This fun, FREE quiz can be completed in less than 5 minutes, yet offers surprising insight into how you respond in conflict and potentially explosive situations. Think you're cool as a cucumber? Find out what your Calmness Factor says about you. Be sure to pass along this confidential quiz to co-workers and friends - you're sure to have some fun comparing results.

Instructions: Below are 25 situations in which conflict and anger are likely to arise. Think carefully about each situation, rate on a scale of 1-5 the volatility of your typical reaction. 1 indicates a relatively calm reaction and 5 indicates a major eruption.


1	As you are about to leave home for an important appointment, you spill coffee on your clothing.
2	A car pulls out in front of you, causing you to slam on your brakes, and the other driver gestures at you as if you have done something wrong.
3	You miss a deadline at work because information to be supplied by someone else arrives late.
4	A waiter or waitress gets your order wrong and you're served a meal you don't want.
5	Friends arrive at your door unexpectedly, assuming that you're ready to entertain them.
6	You must wait an extremely long time at a medical or dental office.
7	You drop a gallon of milk, spilling it all over the floor.
8	You're driving behind a car going 10 m.p.h. under the legal speed limit, and there is no way you can pass.
9	You get a ticket for parking illegally.
10	Someone makes fun of your new haircut.
11	At work, a recent effort is criticized by your boss in front of several of your colleagues.
12	At the last minute, a friend cancels out of plans you have made for the evening.
13	Someone takes credit for work you did.
14	You discover that someone is spreading gossip about you.
15	Someone to whom you're speaking doesn't even pretend to be listening to you.
16	A friend borrows something of yours and returns it damaged, making no mention of its condition.
17	Your judgment or intelligence is called into question.
18	A pen leaks in the pocket of your favorite suit.
19	An expensive item of clothing is returned from the cleaners with a large stain on it.
20	Someone at work goes through your desk drawers without your permission.
21	At the very last minute, you are asked to make a presentation at work on a mostly unfamiliar subject.
22	Your spouse or partner makes a major purchase without consulting you.
23	Friends bring their toddler to your home and sit silently as the child wreaks havoc on your belongings.
24	Despite your certainty, you are unable to convince your bank that they made an error adversely affecting your bank balance.
25	A friend tells someone else personal information that you've revealed in confidence.