This fun, FREE quiz can be completed in less than 5 minutes, yet offers surprising insight into how you respond in conflict and potentially explosive situations. Think you're cool as a cucumber? Find out what your Calmness Factor says about you. Be sure to pass along this confidential quiz to co-workers and friends - you're sure to have some fun comparing results.
Instructions: Below are 25 situations in which conflict and anger are likely to arise. Think carefully about each situation, rate on a scale of 1-5 the volatility of your typical reaction. 1 indicates a relatively calm reaction and 5 indicates a major eruption.
National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
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