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How to Handle Conflict & Confrontation
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List Price: $14.95 |
| Your Price: $12.95 (USD) |
| Savings:
$2.00 |
| Perfect-Bound, 102 pages
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| Item No. 4952 |
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Let’s face it, conflict is something most of us prefer to avoid. However, as a manager or supervisor, you know that conflict is inevitable as workplace personalities mix and interact. That’s why the nation’s top managers and business leaders equip themselves with the tools to face and handle conflict head-on. This handy handbook was written for you — the manager. It’s packed full of techniques you can apply to your unique workplace conflicts to get positive “win-win” outcomes.
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You’ll learn how to:
- Short-circuit conflict before it gets out of control
- Recognize the 3 management-conflict stages
- Maintain healthy working relationships during conflict
- Constructively use diversity among employees
- Anticipate and handle the emotions tied to any conflict
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Order online here on our secure
Web site, call us toll
free at 1-800-258-7246 or fax us at 1-913-432-0824.
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100% Guarantee! |
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Customer satisfaction is our
#1 priority. If you are not satisfied with your purchase
for any reason, return it to us within 60 days, and we
will refund your money in full! No questions asked. |
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