It’s easy to understand why people with strong assertiveness skills go farther faster in today’s competitive workplace. They know the best way to respond in every office situation. In just one hour
with this program, you will learn the skills you need to boost your selfconfidence and personal effectiveness— success essentials for every career.

Assertiveness pro Gail Cohen’s energy and enthusiasm for the powerful skills she shares make learning fun and retention easy. In just one hour, you’ll gain new skills you can put to use immediately and confidently every day at work.

Gail will help you:

• Be a powerful presence in your workplace
• Use the how-tos of negotiation so everybody wins
• Handle difficult people and situations
• Expand your comfort zone and know when to take risks
  

Get results with people you never thought possible.

You will learn:

• The three R’s to assertiveness success
• How aggressive and passive behavior limit your effectiveness
• Positive responses to negative messages.
• The words, actions, tone, and expressions of assertive power
• How to step outside your comfort zone to become a strong communicator

About Sound Learning Solutions
Sound Learning Solutions, from Rockhurst University Continuing Education Center, Inc. offers hundreds of programs that deliver essential skills for business and personal development. To be successful in today’s hectic, volatile world, you have to stay current, improve your effectiveness, be willing to learn new skills, and adapt to an everchanging marketplace.

About Gail Cohen
Gail Cohen’s energetic and captivating speaking style will encourage you to immediately reach for new levels of excellence in your life. By sharing her own stories, feelings, and concerns, she creates a safe and supportive atmosphere in which everyone becomes more open to new ideas and better ways of getting what they want and need — both personally and professionally. Since 1983, Gail has been a partner in a training and consulting firm. As part of her work, Gail produces a monthly audio series for clients; writes articles for several publications; and frequently speaks to private companies and trade associations.