Assertiveness Skills
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12 Action Steps to Create Visibility and Take Charge of Your Life
List Price: $149.00
Your Price: $99.00  (USD)
Savings: $50.00
Interactive CD-ROM (for Windows) and Handbook Running time: 1–2 hours
Item No. 3162
  Assertiveness Skills features a CD-ROM and a comprehensive handbook packed with tips to reinforce learning. The training formats include video, audio, colorful graphics and interactive review exercises. Users master the necessary skills and knowledge to increase self-confidence and boost effectiveness to guarantee their success.

Assertiveness specialist Gail Cohen’s energy and enthusiasm for Assertiveness Skills motivate her users to listen, learn and retain vital information. Her focus on the “how to” and not the “why” of assertiveness skills gives users the knowledge they need to put their new skills immediately and confidently to work.

People who master assertiveness skills go farther and faster in today’s competitive workplace because they know how to respond appropriately to workplace challenges.

  Here’s what you’ll learn…

  • The 3 R’s to assertive success: roles, responsibilities and relationships
  • Why aggressive and passive behaviors damage effectiveness
  • How to respond positively to negative messages
  • The “how-to’s” of negotiation — so everyone wins
  • How to deal with difficult people and tough situations
  • Proven techniques for communicating more assertively
  Order online here on our secure Web site, call us toll
free at 1-800-258-7246 or fax us at 1-913-432-0824.



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National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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