Dealing With the Dreaded “C” … Conflict in the Workplace
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Left unchecked, conflict destroys work relationships and wreaks havoc on your ability to get things done! Don’t risk disaster! Get the know-how you need to take on the dreaded “C” with confidence, dip
Your Price: $29.00  (USD)
Online Training
Item No. 89446M
 

Ever lost sleep over a conflict at work?

You’re not alone. In fact, most people admit that they’d rather do just about anything than deal head-on with a tough conflict.

Want to know a secret?
There’s a very good reason why conflict sends shivers up your spine! You see — most of us have no idea how to resolve tough conflicts. That’s because we’ve always depended on the “wing it” strategy. Well, “winging it” works sometimes. But it’s a pretty shaky approach to handling what could end up being a career-killing situation!

If you don’t learn how to handle conflict effectively, the misery will continue. Worse, you’re putting your success in jeopardy!

Workplace conflicts are a fact of life. Those who excel at working through disagreements and handling confrontations build stronger workplace relationships and get more done. That means few skills are as critical to your success as the ability to effectively work through conflict.

This brand-new training resource from Rockhurst teaches you essential conflict resolution skills. Whether you’re in a disagreement with the boss, or having trouble working with a co-worker, or you find yourself stuck in the middle of someone else’s conflict … this training offers proven techniques guaranteed to help you.

It only takes one hour to view conflict in a whole new light!

Dealing With the Dreaded “C”: Conflict in the Workplace, is an intensive hour of training that gives you the perfect road map for calmly and confidently dealing with this critical issue. You’ll even begin to view conflict as the creative problem-solving relationship builder it can be!

Think about it … in just one hour, you are guaranteed to learn how to handle every conflict you face from now on. You’ll have the ability to “mend fences” no matter how broken they appear to be. You’ll also enhance your own image around the company as someone who can handle tough situations under fire — and that’s never a bad rep to have!

And, because of this training’s unique format, you can accomplish all of this without ever having to leave your office!

You can dread conflict forever. Or you can get relief that’ll help you forever. The choice seems simple, doesn’t it?

Right this second, you’re probably wrestling with a conflict. It could be small. It could be massive. But ask yourself, is that ticking sound you hear simply from the clock on your wall — or a time-bomb waiting to go off when you least expect it?

Make your life easier — purchase this training today!

Right here — right now — make the decision to arm yourself with the conflict resolution tools that you’ll use forever!

 


What You’ll Learn

  • Secrets to taking the dread, fear, and anxiety out of conflict
  • The top 5 things NOT to do in a conflict
  • Why avoidance, power plays, pouting, and manipulation never resolve conflict
  • How to keep your head and remain calm when things blow up
  • Foolproof ways to keep your emotions — and the emotions of others — in check so differences will get resolved quickly
  • Expert tips on responding professionally when the other person loses it emotionally
  • How to view disagreement as a tool to strengthen your workplace relationships and improve collaboration and cooperation
  • Active listening skills that help you hear what’s really being said
  • How to end mixed messages and misunderstandings with crystal-clear communication techniques

 

Your Trainer: Ruth St. Pierre
Ruth St. Pierre is a master communicator and facilitator who is widely regarded as one of North America’s leading trainers on workplace conflict.  Ruth has an innate ability to identify — and eliminate — the root causes of destructive conflict in the workplace.  She’s also a master at teaching you how to uncover the positive outcomes of conflict, including the opportunity for building relationships and generating creative new solutions to workplace dilemmas.

Ruth will share with you a set of proven and practical strategies that anyone can use if they know how.  And she’ll teach you exactly how to do it in this program — guaranteed!  

Ruth’s client list includes heavy-hitting companies and government agencies such as
Winnebago Industries, FEMA, Jet Propulsion Laboratories, the U. S. Department of Homeland Security, MBNA, the University of Notre Dame, Boise Cascade, and Rockefeller University … to name a few.

Ruth will deliver useful tools and information in a short amount of time, and her motivational style will engage you and others to work toward higher levels of professional excellence!  Just be prepared for the productive discussions among your teammates once the training is done!

  Order online here on our secure Web site, call us toll
free at 1-800-258-7246 or fax us at 1-913-432-0824.



100% Guarantee!
Customer satisfaction is our #1 priority. If you are not satisfied with your purchase for any reason, return it to us within 60 days, and we will refund your money in full! No questions asked.





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National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


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