Michael Angelo Caruso’s engaging style, humor and storytelling skills are on full display in this 5-hour instructional unit on coaching skills and its application to both vocational and societal relationships. Various types of coaching techniques, styles and applications are covered, as well as the pitfalls and demotivating effect of such management icons as performance reviews and job descriptions.

Specific coaching techniques for various personality styles, plus special measures to deal with a variety of difficult personalities, are also covered. The program also details qualities to look for in a protégé or before accepting a mentor role.

Get these key learning points:

• The history of management methodology and advantages of coaching in today’s world
• Specific coaching styles and techniques to use for specific situations and personality types
• How rewards and motivations have changed in today’s organizations and how coaching fits this new era