Crossing the Generational Divide - from Boomers to Zoomers
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Essential Skills for Managing the Modern Work Force
List Price: $26.95
Your Price: $9.95  (USD)
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Paperback book 160 Pages
Item No. 4509
  One of the profound workplace challenges of our time is how to draw the best contribution from a work force made up of Boomers, Gen X-ers, and Millennials. In this book, author Bob Wendover explores the strengths of each generation, what influenced its development and, most important, how you, as manager, can enhance harmony and understanding among the intergenerational group you supervise. If you’re ready to throw up your hands and walk away, take a fresh look at your staff using the insights you gain through this book. You’ll discover opportunities to create a more satisfying, generationally integrated workplace.
 
  • Get practical strategies for overcoming common problems that keep the generations from working harmoniously side by side
  • Gain a framework for understanding why generational differences exist that will make it easier to understand employee behavior and attitudes
  • Understand the benefits inherent in a multigenerational work force that you can use to create a stronger work group
  • The five influencers on each generation’s outlook, and how these affect each employee’s contribution
  • Strategies for drawing out the best, and minimizing the worst, qualities of each generation to improve your department’s output
  • The secrets to keeping Millennials engaged with work so they accomplish more
  • The one phrase you should never use when talking to a younger person, and why it is a productivity killer
  • Motivational coaching techniques to use with the different generations to draw out their best efforts
  • Know how to overcome the Boomer misconception that “movement is required for work to be happening” to create greater workplace harmony between younger and older workers
  • Tips for encouraging intergenerational mentoring that builds bonds across the generational divide
  • Span the gap between “menu-driven” and “systems and planning driven” approaches to create a satisfying, productive work environment for all
  • Red flags that tell young people you are an employer to avoid; how to eliminate them to attract a strong multigenerational team
  • The secret to getting employees invested in your organization’s vision and encouraging a sense of belonging
  • The key to understanding and using each generation’s pervading beliefs about work to bring out the strengths of each
About Robert Wendover

Bob Wendover is a Baby Boomer. Born in 1955, he grew up across the street from '70s icon John Travolta. He witnessed the era’s defining moments — the assassination of JFK, the first moon landing, and Woodstock. He has also seen firsthand the growing generational gap and its effects on the modern workplace. Today, Bob is the managing director of the Center for Generational Studies and the author of eight books. A regular guest of radio and television throughout the United States, he has emerged as one of the nation’s leading commentators on how the generations relate to one another in American society. Bob’s work gives him tremendous insight into this contemporary issue that every workplace experiences.
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