What to say in today's toughest workplace situations.

Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.

Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:

• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses
• And many more