The ofFISH!ial follow-up to the runaway national best-seller
FISH!, FISH! TALES offers exciting, dramatic, real-life stories
of how companies and individuals apply the "FISH! philosophy" to boost
morale and improve the quality of their businesses and lives.
FISH! told the story of a fictional company that transformed
itself by applying lessons learned from Seattle’s famous Pike Place Fish
market. Now, with FISH! TALES, readers can learn how real-life businesses
and individuals energized their workplaces — and their lives — by implementing
the lessons from FISH! Best of all, the book stands on its own for newcomers
to the FISH! philosophy. FISH! TALES focuses on diverse companies, such
as a bustling Sprint regional customer service center, a quiet neurosurgical
unit at a major hospital, and a brilliant car dealership. It features dozens
of short takes — quick and easy ways to apply the FISH! philosophy right now.
And it includes a detailed program with specific steps and action plans.
The FISH! philosophy:
Play * Make Their Day * Be There * Choose Your Attitude
"I guarantee that every manager will benefit from FISH!
because it will not only increase employee retention, it will motivate people
to take pride in what they do." — Ken Blanchard, coauthor of The One Minute
Manager
"FISH! shows you how changing your attitude lets
you enjoy your work and your life. Hook into it. It’s quite a catch!"
— Spencer Johnson, M.D., author of Who Moved My Cheese?
ABOUT THE AUTHORS:
Stephen C. Lundin,
the Big Tuna Ph.D., is a writer, filmmaker and
public speaker. He serves as head counselor of the popular FISH!
Camps.
John Christensen
is a filmmaker and CEO of ChartHouse Learning, the leading
producer of corporate learning programs, including FISH!,
the video.
Harry Paul,
a professional speaker, is a consulting partner
with the Ken Blanchard Companies and the director of speaker
services at Nelson Motivation.