The EQ Edge explains in clear, concise language what emotional intelligence is and how it can be increased to benefit people in their professional and personal lives.
This book shows how EQ can be determined and effectively improved upon on an individual basis. Only in recent years have psychologists begun to appreciate the powerful links between emotional intelligence and a greater, more satisfying and well-rounded definition of success that embraces the workplace, marriage and personal relationships, social popularity, and well-being. IQ does not and cannot predict success in life. EQ, on the other hand, has been found to be directly responsible for between 27 and 45 percent of job success. Obviously, from an HR and individual perspective, understanding EQ is a very significant tool.