Real-World Tools for Managers and Supervisors
10 Techniques to Survive and Succeed
The challenges and demands of managing others can leave you feeling overwhelmed and questioning your effectiveness as a leader. Real-World Tools for Managers and Supervisors focuses on the 10 techniques that a manager must master to survive and succeed in becoming a respected and confident manager. From hiring and firing to succession, communicating, and coaching, you’re likely to encounter many daily challenges as a supervisor.
Industry experts Veronica Allen and Anthony Miller guide you through the skills of great managers and provide you with real-world application on how to succeed at the office. Their techniques will show you how to resolve conflicts, train and motivate employees, and set goals so you can thrive as a manager.
This video also offers tips to effectively resolve conflict, including understanding the differences in people, overcoming emotion, and reaching agreements and moving forward. The decision-making and problem-solving skills learned will enable you to work out the importance of individual factors involved and make the best decisions with the information at hand.
Managing Employees with Rotten Attitudes
Top-performing teams share one very important trait: Team members work effectively together. As a manager, you know that getting a team to get along doesn’t happen by magic. It takes strong leadership and coaching from you, because when you have even one employee with weak people skills … or worse, a lousy attitude … team performance suffers. Get peak results from others isn't easy. And when an employee has weak interpersonal skills or a crummy attitude, your job only gets tougher. Don’t give up! Get the help you need to turn these employees into valued team players.
This dynamic and insightful video training gives you straightforward solutions for managing employees who struggle with people skills and for dealing head-on with those whose attitudes just plain stink!
You’ll learn how to build rapport with your employees and “hear” what they’re really trying to say through their behavior. You’ll get solid tools for helping employees see themselves as others see them. And you’ll master surefire techniques that can transform these once-difficult employees into satisfied, cooperative, productive members of the team.
How to Manage Priorities and Time
A one-hour crash course for those serious about getting more done in less time … with greater results!
We’re serious about helping you get more done in less time, which is why your How to Manage Priorities & Time training only takes about an hour. Yet, it’s jam-packed with critical strategies and techniques that will drastically affect the way you manage your projects, priorities, and time.
This training focuses on helping you identify the biggest time-wasters in your day, so you can eliminate these time-robbers. It also helps identify which priorities really are urgent ... so you can keep a healthy perspective on what matters most. Finally, you’ll learn when “enough really is enough” and what to do when your plate simply can’t handle one more thing.