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How to Handle Difficult People
There's at least one in every job or business — that person whose sole purpose seems to be to make your life miserable. You don't have to fall victim to these people. Learn to deal effectively with difficult people and tough situations through the powerful, effective principles taught in this series.

Your Price: $79.95 • 6 Audio CDs • Item No. 130CD

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How to Handle Emotionally Charged Situations in the Workplace
This powerful hour of training is packed with essential how-tos you need to identify and disarm emotionally charged situations in the early stages — before tensions escalate out of control.

You’ll discover how to hold your own in any situation and how to turn conflict into an opportunity to build stronger, more positive working relationships.

Audio - CD • Item #: 89449


A $179 value - Yours FREE when you purchase How to Handle Difficult People.