What You’ll Learn:
- Where “people skills” go bad: Top mistakes that sour relationships — and how to avoid them
- Learn the four personality types and how to work with each
- Personality types that might be misperceived as being people-skill-deficient
- The manager’s role in directing employees whose interpersonal skills are weak: Coaching them to interact more effectively with others
- Understanding the root causes of bad attitudes: Top techniques for managing employees with lousy attitudes
- To feel listened to is to feel valued: How to make employees feel “heard”
- Recognizing the crucial role you play in driving your team’s effectiveness
Your Trainer: Drew Stevens, Ph.D.
When “Doctor” Drew speaks, managers and supervisors around the globe profit immediately! An internationally acclaimed speaker, consultant,
motivator, and trainer, Drew Stevens literally wrote the book on improving employee performance. Two of his publications, Magnetic Leadership and Little Book of Hope: Breaking the Hurdles of Mediocrity have
helped thousands of frustrated managers and supervisors — just like you — to coach, counsel, and mentor even the most difficult employees to heights of productivity they could never have
believed possible before the Doctor came into their lives.
On this training program, Doctor Drew will demonstrate how to quickly and effectively deal with unacceptable employee behavior; turn around the most incorrigible employee; and foster a true sense of camaraderie
throughout your team, department — even your organization as a whole! After all, he’s done it for a who’s who list of clients that includes Morgan Stanley, the Bank of Tokyo, Bayer,
Abbott Laboratories, the U.S. Postal Service, American General Insurance, and others!
Don’t miss your opportunity to learn from one of the most truly gifted speakers you will ever have the pleasure to hear — even if only for an hour!