The challenges and demands of managing others can leave you feeling overwhelmed and questioning your effectiveness as a leader.  Real-World Tools for Managers and Supervisors focuses on the 10 techniques that a manager must master to survive and succeed in becoming a respected and confident manager.   From hiring and firing to succession, communicating, and coaching, you’re likely to encounter many daily challenges as a supervisor.  Industry experts Veronica Allen and Anthony Miller guide you through the skills of great managers and provide you with real-world application on how to succeed at the office. Their techniques will show you how to resolve conflicts, train and motivate employees, and set goals so you can thrive as a manager.  This video also offers tips to effectively resolve conflict, including understanding the differences in people, overcoming emotion, and reaching agreements and moving forward.  The decision-making and problem-solving skills learned will enable you to work out the importance of individual factors involved and make the best decisions with the information at hand.  

Featuring practical how-to’s that you can implement right away, it will help you learn to:

• Use the inverted pyramid approach to communicate more effectively
• Collaborate to find solutions to shared problems
• Establish credibility with your group by building rapport
• Look beyond the usual job pools to recruit the best employees when hiring
• Maintain quality and productivity of work when managing change
• Develop long-term vision and critical-thinking skills
• Retain and cultivate top performers as part of your succession planning

Deliver great results and get more done through effectively managing others with Real-World Tools for Managers and Supervisors: 10 Techniques to Survive and Succeed.