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  Bill Capodagli Presents Leadership - The Disney Way
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Bring the management, creativity, and customer service secrets of Disney to your company
Your Price: $99.00  (USD)
CD-ROM (50-60 minutes from length)
Item No. 28203

Success in business comes from passionate leadership and a relentless pursuit of excellence. There’s no better model to follow in this quest than Disney. Through this program, you will hear Disney expert and author Bill Capodagli explain the behind-the-scenes secrets that make Disney so successful. Bill shows how you can employ the same leadership, creativity, and customer service strategies that Disney uses to tackle your most daunting business challenges. Discover how you can create a fun team atmosphere that refocuses employees’ talents and encourages creativity. You’ll come away with a renewed passion for the possibilities for your organization.

  • New tips for encouraging creativity among staff
  • How Disney creates magical moments for customers — and how you can, too
  • How to truly create a customer-centric organization
  • Replace stress with fun, and build loyalty and enthusiasm for your company
  • How to make long-term company goals motivational for employees
  • How other companies have used The Disney Way to achieve amazing results

About Your Trainer: Bill Capodagli

A serious student of excellence, Bill Capodagli has a thriving success story of his own. Bill is the best-selling coauthor of The Disney Way, which was awarded the coveted “Best Business Book of the Year” by Fortune magazine and is now published in eight languages. He is also the coauthor of The Disney Way Fieldbook, which provides action plans for instilling Disney’s vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. The prolific best-selling author has nearly three decades of management consulting and corporate research expertise. As managing partner of Capodagli Jackson Consulting, he brings dynamic managerial experience and graduate-level teaching experience to the firm. This program is a rare opportunity to hear directly from Capodagli.

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