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  Bill Capodagli Presents The Disney Way
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Harness Disney’s management secrets in your company
Your Price: $99.00  (USD)
CD-ROM (50-60 minutes in length)
Item No. 28201
 

Learn the inside story behind the Disney empire’s phenomenal success. Bill Capodagli, coauthor of the book The Disney Way, shares the brilliant strategies and principles you can easily adapt in your own company to create your pathways to excellence. Discover the four-pillar philosophy — Dream, Believe, Dare, Do — that undergirds Disney’s incredible accomplishments. If you are ready to build a dynamic team, exceed customer expectations, and take your organization to new, higher ground, this is one program you must not miss.

  • How to foster a fun atmosphere for employees that builds team spirit
  • How to inspire employees to create magical moments for customers
  • A new view of the customer relationship — rising above the commodity experience
  • A strategy for creating a customer-centric organization
  • The key to inspiring employee loyalty and reducing turnover
  • How other organizations have adapted and excelled with the Disney philosophy
  • The role giving back plays in corporate success
  • How to use the four pillars of the Disney philosophy to build a cohesive, productive team
 

About Your Trainer: Bill Capodagli

A serious student of excellence, Bill Capodagli has a thriving success story of his own. Bill is the best-selling coauthor of The Disney Way, which was awarded the coveted “Best Business Book of the Year” by Fortune magazine and is now published in eight languages. He is also the coauthor of The Disney Way Fieldbook, which provides action plans for instilling Disney’s vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. The prolific best-selling author has nearly three decades of management consulting and corporate research expertise. As managing partner of Capodagli Jackson Consulting, he brings dynamic managerial experience and graduate-level teaching experience to the firm. This program is a rare opportunity to hear directly from Capodagli.

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