Mistakes in your investigation could land you and your organization in legal hot water

When it comes to resolving workplace investigations, you play a critical role in finding justice for your employees and your organization. In fact, how you respond to issues ranging from discrimination and sexual harassment claims to technology abuse and theft can mean the critical difference between a quick resolution and an expensive lawsuit.

But you know that legal red tape and the pressure to resolve issues quickly can make the process stressful, complicated, and intimidating. Yet, your credibility and your organization’s success depend on your ability to conduct effective, legally sound investigations. Essentially, you’re obligated to execute the most effective investigations possible. That’s why you must have this training CD.


Learn a step-by-step approach to handling employee complaints quickly and legally

In this all-new training CD, you’ll have a firm grasp of the critical dos and don’ts; know how to avoid common mistakes that can trip you up and cost you time and money; possess a step-by-step guide for planning, conducting, documenting, and finalizing every stage of the investigation; and have a clear understanding of the legal side of workplace investigations.

How you respond to employee complaints and conduct investigations greatly impacts you and your organization’s legal risk. Don’t let this opportunity pass you by.

What You’ll Learn:

I. Determining When an Investigation Is Necessary
a. Employee misconduct
b. Employee complaints

II. Federal Laws Requiring an Investigation
a. Discrimination laws
b. Sexual harassment laws
c. Health and safety laws
d. Drug-free workplace laws
e. Background and credit checks

III. Privacy Issues in Workplace Investigations
a. Personnel files
b. E-mail, Internet, and telephone use
c. Searches at work
d. Drug testing
e. Defamation
f. FACT Act

IV. Conducting the Investigation
a. Defining the scope of the investigation and selecting investigators
b. Preparing for and conducting witness interviews

V, Concluding the Investigation
a. Using your findings to make determinations
b. Creating a summary report
c. Defining who should receive the summary report
d. Change analysis
1. Defining the problem
2. Establishing what should have happened
3. Identifying, locating, and describing the action to be taken or changes to be made

Your Trainer: Jeff Wolf
Jeff Wolf is nationally recognized as a leading authority figure when it comes to providing training on conducting thorough, accurate, and legally sound internal investigations. With nearly 20 years of experience in security and employee assistance training, consulting, and counseling clients across the country, Jeff will show you step-by-step how to resolve workplace complaints and address employee misconduct.

Jeff has helped thousands of concerned business professionals, just like you, conduct the most complete and effective workplace investigations possible. Plus, Jeff's professional goal is to empower individuals and organizations to take effective control over their lives and professional situations. His dynamic speaking style will give you one of the most positive training experiences you will ever have.