What Happened?  The Who, What, Where, and Why of Workplace Investigations delivers “just the facts” on workplace investigations — how to prepare for them, how to conduct them, how to stay within legal parameters, and how to create a written investigation policy for your organization. 

This program has a ton of savvy advice, step-by-step instruction, and need-to-know information for protecting your organization and your employees from potential liabilities.  What Happened? will show you how to conduct fair, thorough, and objective internal investigations to determine the root of a complaint or problem, what caused it, and what can be done to prevent it from happening again.

What Happened? covers employee misconduct (harassment, theft, discrimination, security breaches), complaints (ergonomic, environmental, and other facility issues), and other considerations (criminal background checks, claims against your company, pre- and post-employment verification, and emergency situations).

You’ll learn:

• How to use the “five W’s” to prepare preliminary questions
• When it’s best to involve professionals (legal counsel, law enforcement, private investigators, union representatives)
• The most effective ways to interview witnesses and suspects — legally, professionally, and fairly
• How to establish legally sound investigation policies and procedures for your organization
• How to prepare a written ROI (report of investigation) that will stand up in court, should your investigation reach that point
• Legal guidelines you must follow during every step of the investigation process

Check out this program’s FREE downloadable job aids, which focus on investigative procedures, preparation, and conduct during a variety of situations.

Learn to conduct investigations that are fair, legal, and fully documented every step of the way.  You’ll reduce the risk of liability for both your employees and your organization.